Background

This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Norwood Post Office in Norwood, MA. The Norwood Post Office is in the Massachusetts-Rhode Island District of the Atlantic Area. We judgmentally selected the Norwood Post Office for our audit.

Objective, Scope, and Methodology

Our objective was to review cash and inventory, daily reporting activities, clock ring errors, and employee separations at the Norwood Post Office. The scope period was January 1 through June 30, 2022.

To accomplish our objective, we reviewed data regarding inventories, daily reporting activities, clock ring errors, and employee separations to identify at-risk transactions. We conducted physical counts of all cash, stamp, and money order inventories; reviewed stamp transfers; and evaluated selected internal controls. We also observed daily closing procedures, traced selected transactions to source documentation, and interviewed unit personnel. We determined the cause for issues identified and discussed our observations and conclusions with management on November 1, 2022, and included their comments where appropriate.

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Related Reports:

­­­­­Efficiency of Selected Processes - Fort Point Station, Boston, MA

Efficiency of Selected Processes - Woburn Main Post Office, Woburn, MA

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