Background

The Stafford Post Office is in the Houston District of the Southern Area. The Stafford Post Office has 18 regular city routes delivered by 25 city carriers (21 full-time regular city carriers and four city carrier assistants). We selected Stafford Post Office based on our analysis of stop-the-clock (STC) scan data from the Product Tracking and Reporting (PTR) system.

Our objective was to evaluate the package delivery scanning process on select routes at the Stafford Post Office in Stafford, TX.

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