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Challenges in Controlling Costs with Standard Mail Flats and Periodicals
What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation
Will the Check Be in the Mail? An Examination of Paper and Electronic Transactional Mail
The Value of the U.S. Postal Service Brand
Considerations in Structuring Estimated Liabilities
Revenue Opportunities for Innovative Mail Services
Flexibility at Work: Human Resource Strategies to Help the Postal Service
The Postal Service’s Role as Infrastructure
The “First and Last Mile” Strategy: A Critical Assessment