Document Library | Service Performance

Datesort descending Document Title Type Report Number
05/24/2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center Audit Reports 21-119-R21
05/25/2021 Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA Audit Reports 21-134-R21
06/04/2021 Terminal Handling Services – Denver, CO Audit Reports 20-314-R21
06/15/2021 Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH Audit Reports 21-147-R21
07/16/2021 “As Needed” Highway Contract Routes Audit Reports 21-022-R21
07/22/2021 Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE Audit Reports 21-177-R21
07/27/2021 Mail Operations at the Denver, CO, Processing and Distribution Center Audit Reports 21-151-R21
07/27/2021 Mail Operations at the West Valley, AZ, Processing and Distribution Center Audit Reports 21-166-R21
07/29/2021 Contract Invoice Payment Process Audit Reports 20-281-R21
08/12/2021 Property Condition Reviews – Center Ossipee, East Wakefield, and Conway Post Offices in New Hampshire Audit Reports 21-187-R21
08/12/2021 Mail Operations at the Raleigh, NC, Processing and Distribution Center Audit Reports 21-184-R21
08/13/2021 Embargoes and Redirections at U.S. Postal Service Processing Facilities Audit Reports 21-112-R21
08/25/2021 Mail Operations at the Mid Carolina, NC, Processing and Distribution Center Audit Reports 21-185-R21
09/02/2021 Vehicle Parts Pricing Audit Reports 21-020-R21
09/02/2021 A Primer on Service Standards White Papers RISC-WP-21-008
09/03/2021 Service Performance – First‑Class Single Piece Letter Mail Audit Reports 21-047-R21
09/16/2021 Management Alert – Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services Audit Reports 21-201-R21
09/20/2021 Nationwide Service Performance Audit Reports 21-120-R21
09/21/2021 Manual Mail Processing Efficiency Audit Reports 21-131-R21
09/23/2021 Peak Season Hiring Audit Reports 20-316-R21

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