By its very nature, the U.S. Postal Service is a labor-intensive organization. In fact, labor makes up three-quarter of total postal costs — or $57 billion.
Controlling these costs is essential to the long-term viability of the postal system. That’s why our latest...
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You get what you pay for with Priority Mail Express, the U.S. Postal Service’s fastest mail product. It’s not cheap, but it comes with a money-back guarantee should USPS fall short of the promised one- or two-day delivery.
The nationwide service performance goal for Priority Mail Express...
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All things considered, the U.S. Postal Service performed well in processing and delivering election and political mail during the 2018 midterm elections. But there are areas that could be improved for the general election in 2020.
In response to a request by the Postmaster General, we...
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The Postal Service uses Highway Contract Routes (HCRs), which are contracted supplier operated routes, to transport mail and equipment between Postal Service plants, post offices, or other designated points that receive or dispatch mail. An extra trip is an infrequent, additional trip for an...
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Since 2014, the Postal Service has deployed Small Package Sorting System (SPSS) machines to address capacity shortfalls at processing facilities. The Postal Service reported shipping and package volume has increased 53 percent since 2014. The SPSS machine was designed to provide automated...
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