• Reply to: Decreased Volume. Increased Miles   3 years 11 months ago

    Yes, reviewing service standards is a must, but smart network management is another competence the Postal Service must seek. For instance, Deutsche Post will bypass outgoing processing at some originating plants (when volumes are low) and truck mail to other plants to consolidate outgoing volumes. In doing so, they save labor at the bypassed plants and benefits from economies of scale at the consolidation plants. Labor being more expensive than transportation (per unit worked or transported), this yields savings for them. The Postal Service's plant network is sufficiently dense that, by adopting a measure similar to that of Deutsche Post, service commitments would not suffer, even if unchanged.

    In recent discussions with a former executive at UPS, he informed me that the cost of data capture and management had risen dramatically in their organization, because they run their business in near real time (network distribution decisions, hub staffing decisions, transportation mode assignment). But the payback has been that (1) they can operate at 99% service performance, and (2) overall operational costs are down....

    As long as the current business model prevails at the Postal Service (i.e., one that makes up for cost contributions by increasing volumes, that are in a spiraling decline) there will be a compelling need to turn the organization into a knowledge-driven one. This is a difficult but necessary undertaking.


  • Reply to: Decreased Volume. Increased Miles   3 years 11 months ago

    The best way to reduce miles (and, more importantly, transportation costs) would be to allow Postal management some latitude in changing service standards. There are a few that are costly to maintain. Those should be downgraded, while others can be upgraded with minimal impact on costs. Current Postal service standards are based on outdated, decades-old, transportation options.

  • Reply to: Too Much Management Turnover?   3 years 11 months ago

    Lori - Thank you for your response on this subject. We appreciate you sharing the information.

  • Reply to: Too Much Management Turnover?   3 years 11 months ago

    Janet - Thank you for taking time to share your thoughts on this issue. We appreciate the input.

  • Reply to: City Delivery Route Consolidation   3 years 11 months ago

    As a senior worker myself, I can imagine the pain of the older delivery staff trying to keep the job while fighting the aches and pains that the aging body brings!

  • Reply to: Too Much Management Turnover?   3 years 11 months ago

    My office has had an OIC for about two years. Our current PM is at a neighboring PO in which the OIC of my PO is the current PM there. They both have not "officially" been at their proper (current) PO. Shouldn't they be at their respected Post Offices?!?

  • Reply to: A New Kind of Post Office?   3 years 11 months ago

    Since a lot of small businesses use the post office, maybe a library of books dedicated to small business that would include resource books on government programs, business marketing and business planning. Coffee idea good too : )

  • Reply to: Too Much Management Turnover?   3 years 11 months ago

    I believe that the postmasters and supervisors in the field really do want to do the right thing, but any time we ask questions, we get many varied answers depending on who we talk to. Bulk mailings requirements are so complex that no one can really understand what to do and when to do it. We have many "training" conferences on the internet, but who can actually learn much from those? We need someone either to show us in a classroom setting or to come to our offices and give us some honest feedback. The only true training we get is at Postmaster's convention and that leave has been taken away now!

  • Reply to: Barriers to Change   3 years 11 months ago

    Here's something you'd better keep you're eyes on..... And, I'm certain you've thought of it. It's called confidence in you're organization, and it's structure.......

    WorkSafe B.C. has moved 2,500 clients to direct deposit payments instead of mailed cheques since the Canada Post labour dispute began, as the postal shutdown adds impetus to a continuing trend.

    The number of requests for direct deposit has grown from about 40 a day to 500 a day in the past few weeks, says WorkSafe B.C.

    "We are very encouraged by that trend but there's still lots of people who want a printed cheque," said Scott McCloy, WorkSafe B.C.'s director of communications.

    Canada Post locked out 50,000 employees and suspended operations across the country last Tuesday following 12 days of rotating strikes.

    The federal government introduced back-to-work legislation Monday to force an end to the work stoppage. It said it was prepared to limit debate in Parliament so that the law is passed as early as this week.

    Read more: http://www.timescolonist.com/business/Postal+lockout+forces+search+alternatives/4979493/story.html#ixzz1Q6MWuRk6

  • Reply to: The Postal Service’s Green Initiatives   3 years 11 months ago

    Postal service has taken a very good step, I hope others will follow suite as going green is really to our advantage.

  • Reply to: Neighborhood Mail and the Future of the Postal Service   3 years 11 months ago

    I pitched something which may be similar to Simplified Address which I called the Virtual Address. The virtual address the 9-digit postal code and adds two digits to specify the house and then a PIN code for each recipient with a household so that you have . Marketing has renamed this the Universal Address.

    The premise goes a few steps further than what I understand is meant by the Simplified Address in that advertisers no longer need to know where you live - your privacy is protected. Only USPS would know your address. But since we don't correlate people with the address, your privacy is truly protected. The virtual address is a routing mechanism for physical and digital communications (mail, packages, messages, etc.). Each virtual address would have a profile associated with it, which consumers can customize with mailing preferences, to borrow from the Mail My Way concept by Steve Dearing.

    Advertisers no longer need address lists or address databases, since all they need is a set of virtual addresses with the profiles of the right demographics they're targeting. Likewise, address data would no longer be stored in numerous systems on the Internet and could no longer be used to validate identities. You take away the honeypot and you take away the incentive for such data to be stolen.

    Combining the virtual address and Mail My Way would allow senders to convey messages or send items to recipients to the routing mechanism and based on the item, be it physical or digital, and based on the recipient's preferences, the item would be passed to the appropriate channel, be it a digital device, a mailbox, an e-parcel locker, a digital vault, etc.

    If this is what is meant by Simplified Address, then, yes, this is definitely something USPS should be doing. When I pitched the idea to Vint Cerf at Google last summer, he agreed that it has the prospects of being a game changer.

  • Reply to: Taking the Postal Platform to the Digital World   3 years 11 months ago

    These are all good ideas. I've been pitching them for three years. People before me have pitched them as far back as 1981 when USPS invented e-mail but was blocked from entering the business commercially.

    If you want to see what USPS is capable of, let the company operate like a real company and give it some flexibility to decide products and services on their own as well as prices. We have the integrity to help small and medium businesses succeed and be an enabler and not a monopoly in every opportunity.

    Have regulatory oversight but limit what the PRC can do. Right now, our hands are tied. We have plenty of good ideas on the table but no authority or approval to execute them. Let us calculate our own risks. We're the nation's second largest company. I think we could be trusted to make smart decisions.

  • Reply to: Should the Postal Service Offer Volume Incentives to E-Retailers?   3 years 11 months ago

    USPS has been doing volume-driven discounts with the Summer Sale, Winter Sale, etc. As long as the discount covers the expense and overhead and still yields some margin for profit and as long as it isn't viewed as unfair competition to other shippers, indeed we should be offering such discounts on packages.

  • Reply to: Neighborhood Mail and the Future of the Postal Service   3 years 11 months ago

    waste of trees? guess what - because you are receiving things in the mail (and paper is being printed) it has actually made it so much better http://printgrowstrees.com/facts.html

  • Reply to: Banking on the Postal Service?   3 years 11 months ago

    Mobile Marketing US Postal Service Banking on 2D Barcodes for New Mobile Marketing PromotionThe United States Postal Service is playing catch-up with the mobile technologies sorely needed to help the USPS stop the financial hemorrhaging it has endured in recent years.

  • Reply to: Should the Postal Service Offer Volume Incentives to E-Retailers?   3 years 11 months ago

    Above mention:Increases in e-shopping means an increase in the quantity of goods shipped is also increasing. Most vendors have their preferences, which are frequently based on cost. Should the Postal Service take advantage of the increased amount of shipping generated by e-retailers by offering incentives?

    I think the result is a positive.

  • Reply to: Is Five-Day Delivery in the Future?   3 years 11 months ago

    If we go to 5-day delivery, Wednesday & Sunday would make the most sense to not have delivery. There are 5 federal holidays that fall on a Monday, sometimes 6-7 when New Year's, Independence, Veteran's & Christmas also falls on a Monday. On Monday the mail load tends to be heavy because there's no delivery on Sunday. If you have Saturday & Sunday off, that means mail will be overburdened for 3 days (Saturday, Sunday & Monday), so Tuesday will be a mother load of mail & a lot of people who are lazy will call in sick on Tuesday cause they don't want to deliver a heavy load.

  • Reply to: 40 Years Ago   3 years 11 months ago

    First of all, the U.S. Postal Service should get itself a total make over, starting with the Personnal. There should be a postal image that stands out and signiture itself with dedication and pride. America needs to establish its strength, and began to work together as one nation, and one place to start, is with the U.S. Postal Service. Postal employees should first of all, be acknowledged with respect, and treated with respect, and the same respect given to its employor. Many corporations that fail, are those that have poor managemental traits, poor structure in its establishment, and no form of organizational skills. Training employees and organizing the internal structures of the 21 network distribution centers into clean and healthier environments, would mentally and physically inprove the entire Postal Service, and once these things are achieved, and in place, then we can focus on the proper intake of mail. We must keep on major thought in our minds, and that is the Customers. If a customer mails it, they expect us to diliver it. They entrust us with their personal property, and we should remember that. Our customers mail almost anything that you can imagine, form feathers to automobile engines, and with the proper intaking of these items, employee's that have been trained and are now dedicated to perform their duties in a more professional manor. Window clerks would now direct heavy non-machinable objects NMO's, to a designated area, where it is then transfered to a processing station that is set up specifically to accomendate its safe transportation, and this process shall proceed throughout its coarse of delivery. There should also be an area that is set up to prepare mail to survive the many miles of conveyor belt, with the proper intake of mail, the delicate mail would be safe from becoming damaged and destroyed. The volume of mail that is burst open, crushed, or destroyed, would less likely occur. the custodian would accually do their jobs, and do them well. The mail handlers would take a greater pride in their work ethics, and load the mail using proper scaning and not just scanning any and everything just to look good, they would accually be good. Throughout all the 21 NDC's, employees would no longer come to work feeling tired and lazy and doing a half ass job. They would no longer rush to waste time with their co-workers, but began to see ways to improve the jobs in a more fiesable manor. Otr's, hampers and Gpc's would have a designated staging area, and would be inforced to maintain such staging sites. Employees would no longer throw sacks and other tools of the trade, into corners and underneith dirty tables and other objects. but would comply with the new made over work environment, and its more efficient way of operating. The U.S. Postal service would now service its customers with better services, better deliveries, and better handling of their precious photo's, the millions of books that are lost, damaged or sent to Atlanta, Ga. to be auctioned of or the cloths,stamp collections,monies,weapons,stereo equipment,phones,jewelery,pass ports,personal documentation,medical records,insurance forms, marriage license,credit cards, diplomas,rings, watches,videos,tapes,games,movies,cd's,vinyl records,antiques,returns you name it, it should reach its destination because we're suppose to diliver for you. For no reason should we not for fill our promise to you.
    Americas workers no longer deliver a good product, because of systems that are set up to profit and profit only, not caring for the customer, but consistantly robbing them blind. The postal service may raise the price of a stamp, but continue to waste money on materials from tape to pins and pencils,and other items, but in rewrap sections, they fail to supply workers with the materials needed to perform damaged mail such as boxes, access to information to inform customers, computers where we can input names and lost items into the system by some form of tracking system, where we can go to the item in which we input and be able to retrieve that item is someone seeks to find something that they lost. There is so much that we as postal workers and management can do to make our jobs a better place, and to build a stronger relationship with our co-workers. so..inclosing, I must say that horse playing, bulling around on the job constently, day in and day out degrades a place of employment, and so to speak, depreciate the stocks of our bread and butter so to speak. Many of the things I talked about, can be potential for new jobs to become available, more profits because of better business, and a more plasant work environment with a vision of positive outcome in the eyes of all those that want to accomplish the goals of their Postal Service.

  • Reply to: How Can the Postal Service Reduce the Costs Associated with Postage Stamps?   3 years 11 months ago

    I think “Forever Stamps” are a very good idea, and Postal service should do less stamps. Now, the advent of online postage vendors has given individual customers an alternative to stamps.

  • Reply to: The Changing Change of Address System   3 years 11 months ago

    It really is ridiculous that you can't print a COA form from the USPS website. My wife and I go to Canada in the summer and forward our mail there while we're up there. You can't find a PS form 3575 to download, and then fill it out and take it down to the Post Office as you are not allowed to forward mail internationally without going into the post office. Where's the logic in that??? You should make the PS Form 3575 available to download for customers with similar situations. Or if you would put international options on the interactive way I'd be more than willing to pay $1.00...maybe even $2.00!

  • Reply to: Training . . . Stay or Pay?   3 years 11 months ago

    The Network Processing Team would like to take the opportunity to thank everyone for responding to our blog.

  • Reply to: Training . . . Stay or Pay?   3 years 11 months ago

    For arguments sake:
    Lets set up a system that tracks these training costs, checks against everyone that leaves employment, then attempts to recover them.
    I'll bet a paycheck that this system costs much more than it ever recovers.

  • Reply to: FERS Flu: A Looming Epidemic?   3 years 11 months ago

    One of my family members actually got a case of the FERS flu in order not to lose that sick time. The government could have just payed them like R.C. Macky suggested and not lost productivity.

  • Reply to: Training . . . Stay or Pay?   3 years 11 months ago

    The vehicle maint. staff @ Oklahoma are very good, and their programs are worth every penny. But the fact is, it might take YEARS before you schedule training you need. In the meantime, the trucks need to be fixed.
    Because the PO can't stop thinking that everone is out to get them, you would never believe this, but we spend our own time and money, going to trade shows for seminars, taking training from parts companies that we worked with before the P.O. We go to manufacturers websites, and take online training specific to our vehicles. Becuse the manuals are on CD's we can print out sections of the manuals, and study them at home, all on our own time.
    And what's our reward?
    More Accusations of "Getting Over on the PO".
    Yeah, I feel smart :(

  • Reply to: A New Kind of Post Office?   3 years 11 months ago

    i am not really a huge fan of the post office, although i do frequently go and use the automated shipper because the lines are always just so long.