• Reply to: Fundamental Questions for the Future of the Postal Service: How Would You Answer Them?   3 years 11 months ago

    Being a profit driven business for the past decades has landed the PO in this mess. Our supposed " Model Agency" is a fiasco. They are trying to cut costs in all the wrong ways. They are treating the workers terribly in an effort to "make the numbers" for their own Pay for Perfomance" bonuses. Potter jumped ship a millionaire. Start at the top, cut wasteful spending and outrageous salaries and benefits. Don't even get me started on the failing fss machines, grievances and lawsuits, overtime to make up for hiring deficiencies, OSHA fines, etc. The big boys need to get back in touch with the everyday business. Their party is over.

  • Reply to: The Postal Workforce – Preparing for the Future   3 years 11 months ago

    Stop attacking the workers. Stop redundant reports and studies that are falcified anyway. Stop pampering the execs. Stop the wasteful spending. Study the top dogs and ex pmg, they are crooks. Hire enough full time employees to do the job and encourage customers. Management's selfish game has got to stop. We are a service for the American people, not a way for execs to get rich. The pmg makes more money than the vice pres.? What the hell for? Start investigating and return our postal service.

  • Reply to: Fundamental Questions for the Future of the Postal Service: How Would You Answer Them?   3 years 11 months ago

    SECURE, DEPENDABLE service is what my customers want. It is what I want at my house. No lost mail, reasonable delivery times.

    I want, and I think my own customers want, a trustworthy person of integrity.

    I know we are not all perfect, and every company has its problems with the above, but continual forcing more work on fewer people is not sustainable for the goals I mentioned.

    Reliance on computer data to micromanage route performance is only as good as the data entered, and the ability to understand it.

    But above all, human and humane reason and judgment should always be the focal point.

  • Reply to: Workforce Flexibility – Would it Work for the Postal Service?   3 years 11 months ago

    With all due respect, the problem we have is that our nation is so large. A smaller nation, and even some locations within the United States, might benefit from this idea.

  • Reply to: Workforce Flexibility – Would it Work for the Postal Service?   3 years 11 months ago

    Indeed! A person cannot sit at home waiting by the phone and survive. He needs a minimum number or hours for security. If an installation can't supply enough work, give one or more the opportunity to reduce their work hours before reducing the hours for all of them.

  • Reply to: To Award or Not to Award: What’s the Postal Service to Do?   3 years 11 months ago

    In almost 30 years, I got an apple for Christmas once, and a SMALL candy cane once.

    Other than pin-awards for years or safe driving, zilch.

    I think I am a good employee. I know of several co-workers that definitely qualify for SOMETHING!

    Are these awards basically given out among managers??? You award me, I'll award you???

    But what I would PREFER, is RESPECT and humane treatment, on a day to day basis.

    Employees that are treated with respect will, BELIEVE ME, do better and safer work for their company.

  • Reply to: Is Five-Day Delivery in the Future?   3 years 11 months ago

    Most business offices that actually handle mail are closed on Saturday, regardless of whether their retail or service operations are open.

    I am a carrier, and my customers, mostly residential, that have commented, declare they don't care if they get mail on Saturday. Most of my businesses are completely closed on Saturdays.

    Overnight (Express Mail) will still run on Saturdays.

    Mail will still continue to transport on Saturday and will be available for handling and delivery Monday.

    It is a sacred cow, but so was cheap gas, care-free flying, etc. Times change, and so should we.

    As was mentioned, no one will "take over". Fed Ex and UPS basically don't run on Saturday,either, and they surely don't want the low/no profit business we do have.

  • Reply to: Fundamental Questions for the Future of the Postal Service: How Would You Answer Them?   3 years 11 months ago

    usps with its universal service mission is one of the lasting gifts of the founding fathers. For 44cents you pay your mortgage, bills and keep in touch with yr loved ones.
    USPS is in trouble for a variety of reasons--not enough space here. Getting rid of "old boys" hiring and promotion, bringing back revenue protection measures, keeping control of internet postage payments, reducing the levels of hierarchy, using proven techniques of management, getting rid of influence of politicians and lobbyists, stopping high level pays for demoted managers--all these are in the works but there is resistance.
    There is a lot of mud flung at USPS because postmasters are not tasked with challenging defamation and falsehood used by those who want to privatize the USPS.
    USPS provides an essential link between citizens and one of the priviledges of being an American.
    Postal workers on an average earn about $50K per yr but Wall St Journal says they earn 70-100K! OIG's paper on the USPS is a good starting point.

  • Reply to: Pay for Performance   3 years 11 months ago

    this creates greed which in turn causes fraud in changing paperwork and hiding mail in trailers which is done at North metro mail facility.

  • Reply to: The Postal Workforce – Preparing for the Future   3 years 11 months ago

    Just like the stop-loss in Iraq caused a shortage of captains. most of the experienced USPS people are departing. Also the dumbing down of the Electronics Technician exam. Is going to leave a severe hole in USPS's ability to respond to the technical aspects of an industry that has gone from personell, to process control, in less than a generation, The majority of Postal management has no idea who W.E. Demming was, nor what his 14 points really mean.

  • Reply to: The Postal Workforce – Preparing for the Future   3 years 11 months ago

    Many times the only thing that matters is do the numbers look good, what can we do to make them look even better. Instead, we should be looking at, is this WHAT IS THE BEST FOR CUSTOMER SERVICE!! The customer is what is important and seems to have been put way on the back burner. If an individual doesn't touch the mail, then they should be doing something that makes them INDESPENSIBLE or they should be GONE!!

  • Reply to: The Postal Workforce – Preparing for the Future   3 years 11 months ago

    That's a curious question for the OIG to ask: "What does the Postal Service need to do to retain, develop, and attract future workers?" Somehow I thought that the OIG's mandate was to shut down the Postal Service, not to focus it on the future.

  • Reply to: The Postal Workforce – Preparing for the Future   3 years 11 months ago

    We have not hired career employees in many years, let's start with that. The craft is who moves the mail. Hire employees at a starting wage, second, offer a retirement option to CSRS employees starting with all EAS to reduce costs, then offer craft employees. Offer 80% of base pay of as the offer date, then we will see our workforce reduction of the highest wage earners. This will reduce total expenses. Five day delivery must be implemented as soon as possible, with special holiday rules in effect, which should be that on the Saturday before one of the 10 holidays, mail should be cased only by carriers who volunteer to work for 4 hours, all routes in the office must be cased. All parcels in office delivered or notified, no outgoing mail processed, the following Tuesday, plant only sends 1st Class and priority mail, sequence mail such as Advo,Redplum,etc.. are moved to Wed/Thur delivery...

  • Reply to: The Postal Workforce – Preparing for the Future   3 years 11 months ago

    You can start by giving some of those fools a KNOWLEDGE test,because in our office & dealing w/Eagan, we could tell you some horror stories!! We can't believe those people are actually PAID to make the mistakes they do. And we have to go online to find answers because "no one ever seems to know anything"-they want to collect a paycheck while doing as little ACTUAL work as possible!!
    And in the end it ALL seems to fall on us carriers to physically make it happen at whatever cost.
    And 1/2 the time it's w/o pay because they can't get payroll right. When they "correct" it,it takes like 6 wks to show up on the check & you need an account to figure out if it's right.
    Then there's been cases of receiving a letter of demand because THEY screwed up & payed you wrong but YOU can't see it because it's embedded in THEY'RE time keeping mistake.
    Those of us ACTUAL WORKERS see CONSTANT waste around us while important real issues are ignored because someone might have to do a little extra work. :( I have become soooo disillusioned since I was in training. It's NOT what they lead you to believe. But I love what I do & love my customers & love giving customer service :)

  • Reply to: Automation and the Life of the Letter Carrier   3 years 11 months ago

    wait till you meet core the computer program that will adjust your route to 8 hr it is joke

  • Reply to: Is the Price Right?   3 years 11 months ago

    Thanks for sharing the article and thanks for the tips also.

  • Reply to: Is Five-Day Delivery in the Future?   3 years 11 months ago

    Come on now you have been losing money for years and have talked about 5 day delivery the last few years, do it. Stop talking and do it. People are not mailing as much with email and online bill pay, why do you keep wasting money and raising rates. You need to do what the Feds need to do and stop spending and run it like a business and cut back expenses to go along with the decrease in work.

  • Reply to: Postal Service Customer Service Is It Working for You?   3 years 11 months ago

    Excellent blog post , Very good content many thanks for sharing.

  • Reply to: Should the Postal Service Monitor Packaging Supplies?   3 years 11 months ago

    While I agree that abuse exists, controlling/policing this issue can cause even worse problems and spend even more money. I can't help but wonder that when a someone uses a USPS box and then uses FedEx or UPS to ship it that there isn't some way we could get reimbursed from FedEx or UPS. They are our business partners, and I would think it would be obvious to them when a USPS package is in their mailstream. A business partner should be just that, a partner and work with us to deal with this issue.

  • Reply to: Is Five-Day Delivery in the Future?   3 years 11 months ago

    we must close on saturdays..no question...we will get back volume on our routes and have much better service..we should also give city carriers the choice of evaluated routes and put all boxes on the street..get rid of these walking routes..they are the most expensive service we have and should have been stopped 30 years ago...these things will give us back the post office

  • Reply to: Should the Postal Service Monitor Packaging Supplies?   3 years 11 months ago

    There is a lot of abuse of this process. Fix or eliminate it.

  • Reply to: Is Five-Day Delivery in the Future?   3 years 11 months ago

    Five day delivery is not the answer to the current problems. The Postal Service needs to get legislative changes that would allow it to operate effectively. Five day delivery may be a good idea, but don't do it in an attempt to save the Postal Service.

  • Reply to: Is Five-Day Delivery in the Future?   3 years 11 months ago

    5 day delivery ? is a win, win , win for the postal service.. 30,000 workers that the postal service can let go. The saving is big. The gas saving is big. My postal customers tell me that they can do without Saturday delivery. Who needs junk mail on Saturday ? That is what they tell me. Most businesses are close on Saturday anyway.. UPS is close on Saturday, why not the Postal service ? 30,000 will lose their jobs, but we have to do it to save the postal service. If it was my business ? i would do it.

  • Reply to: Is Five-Day Delivery in the Future?   3 years 11 months ago

    I love the fact that the PRC takes a year to study this and then can't come to a consensus. Great job!

  • Reply to: Is Five-Day Delivery in the Future?   3 years 11 months ago

    The Postal Service's push for 5 Day delivery in efforts to carry out its constitutional mandate, providing affordable universal mail service to the American public, is misplaced in my opinion. More radical change to its delivery business model is needed, such as changing it from "FREE" door-to-door delivery service to fees for service AND free po box service at mini postal hubs (existing post office locations). The focal point should be determining if delivery hubs for self-service pickup rather than delivery points is the future for "affordable" universal mail service.

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