• Reply to: Barriers to Change   3 years 8 months ago

    Here, in a nutshell, is why the USPS is doomed to fail. I just tried, for the 1st time, to purchase stamps on your website. After registering and ordering a book of 20 stamps I got "Sorry, our credit card application is experiencing difficulties processing your card. Please try again later." Well, I did try again and I got the same response. I might but I probably won't try again. If I do, it'll only be for the sake of a couple of very hard working friends of mine who happen to work for the USPS.
    Just in case you're not yet aware of it, you are "up against it", in every imaginable regard. Your lunch is being eaten, gleefully, by others even while you read this. Bottom line: If you hope to survive, you simply cannot allow such a total failure to happen, ..... EVER ..... however large or small the opportunity may be.
    I'll get my stamps, one way or another, but I won't be buying any more than 20 at a time.

  • Reply to: Returning Purchases through the Postal Service   3 years 8 months ago

    It can be a bit complicated to return purchased good especially if you never send anything with services such as UPS or DHL.

  • Reply to: A Future Mail Processing and Transportation Network   3 years 9 months ago

    Yes, here in NYc ny, you see a new mail processing facility the moment you go around the block or something. I mean like NYC NY has like so many, i thought the central facility along with my dad was in manhattan, NY at the Farley Post office. yes. I thought that but like all five of the boroughs almost have one here. please do not reduce 260.

  • Reply to: A Future Mail Processing and Transportation Network   3 years 9 months ago

    re:fewer mail processing facilities- I think personally it would be ridiculous like to reduce the amount of mail processing facilities throughout the entire USA if there are only 260. I live in Nyc ny and know you have like in my area alone like garden city, triborough processing, brooklyn, and so many others. I never knew you had only 260 throughout the entire usa, I was thinking about maybe 900 or something. I got many by me here in NYC. I think it would be ridiculous like to reduce this. Yes, the mail could risk getting lost.

  • Reply to: Brainstorm Ideas to Help the Postal Service   3 years 9 months ago

    great scheme... .it will emphatically lead to all new public-private partnership

  • Reply to: A New Kind of Post Office?   3 years 9 months ago

    amazing website i liker your work

  • Reply to: Barriers to Change   3 years 9 months ago

    How can we get some oversight from the Office of the Inspector?

    Approx three months ago there was an event at the 96815 Waikiki post office where during the night trash including a car battery was left in the lobby. This was treated as a Terroristic threat. The lobby is well protested with surveillance cameras which should have provided everything necessary for investigators to have resolved the problem! Instead an overreaction was made and the facility is locked after 7 pm. This blocks access to the automated postage machine and oversize mail box. When I complained to staff they told me they were going to be building a special enclosure to allow nighttime entry to those with po boxes. This will not do anything to solve the loss of access for me as the key or code to entry will just be for boxholders. I rely on the nighttime postage and shipping for my business. Waikiki employees just say go to the next closest machine in Kahala which is 15 min out of my way each direction. Kahala's Automated Postage Machine has been offline for two months and Kahala rather than put a sign on the machine out of order, allow it to sit there with a "Temporarily Out Of Service" message on screen. Thinking that it may be uploading the days activity I have waited over and hour on two occasions hoping it will restore itself? It never did and finally after a third drive out to Kahala and finding the machine again said Temp.- out of service I called their office the following day and was told by Roxanne " Oh yea were aware it not working", she said " we've been unable to get it back up for a while but were still working on it".

    Please take whatever measures necessary in the Waikiki Main PO and re open the lobby for full access.

  • Reply to: Decreased Volume. Increased Miles   3 years 9 months ago

    This blog article is comparing apples to oranges: total mail volume vs. highway miles. The increase in highway mileage is exactly what you would expect when you consider USPS's efforts to take mail off higher-cost air carriers and put on highway instead. This volume goes to highway carriers. Also, USPS's reductions in the number of major processing faciliites requires that the same volume of mail now travel longer distances to get to and from the fewer existing processing facilities.

    A better inquiry could be made into whether the discounts that USPS offers for dropping mail at detination entry points fairly represents the actual costs avoided by USPS. In theory, the Postal Service should be able to transport mail from origin point to destination entry point at lower cost than any single mailer or consolidator, because USPS can consolidate all mail it receives whereas individual mailers only have their own mail or those of a smaller group of mailers. My guess is that USPS offers these discounts not because they represent actual transportation cost savings, but because it allows USPS to offer mailers discounts that lower total mailing cost. The better economic solution would be to simply give those mailers volume discounts, and let USPS transport the mail from origin to destination.

  • Reply to: A Look at India Post   3 years 9 months ago

    Indian postal service is not in loss. We all knew there are more than 150000 p o across India. The Dept has itself is paying pension amounts from their income but for other services in India there is another dept. Postal Dept of India working as an agent for ministry of finance for canvasing of Savings A/c and deposits. Ministry neither raised the commission amount for canvasing A/cs nor increased interests for A/cs. from the side of Ministry no good approach is receiving , regarding the rate of interest. Interest rate continuously reducing. It is utter foolishness regarding the privatization of Post offices in India. Then postal service will become Postal Business. I think Post office in India provides service and more committed. It is very unfair that if we don't receive a letter that posted and blame the Dept only. I posted many article through India post i have no complaint regarding the service. Most of the time it is from the mistake of sender which delays or non receipt of articles. Now a days people don't know how to write an address on letters. Not have legible handwriting. Write address correctly legibly and your letter reach in on time.

  • Reply to: The Postal Service’s Green Initiatives   3 years 9 months ago

    thanks for the information... regards... :)

  • Reply to: Does the Postal Service Need to Re-examine Its Delivery Service Standards?   3 years 9 months ago

    yup a service needs to be re-examined again and again untill we got it perfect .. regards. : : ) )()

  • Reply to: Could Radio Frequency Identification Make the U.S. Postal Service the Premier Delivery System?   3 years 9 months ago

    Donald,

    You really seem to grasp the concept and see many of the opportunities that RFID holds.

    Thank you so much for you input.

  • Reply to: Could Radio Frequency Identification Make the U.S. Postal Service the Premier Delivery System?   3 years 9 months ago

    The implementation of RFID is as close to a no-brainer as one could get.

    Because RFID is multi-directional, it would definitely allow for better visibility of packages even through processing and consolidation centers, it would effectively allow "delivery confirmation" to become a true tracking solution, installing RFID readers at certain points at facilities which sort packages would allow for those packages to receive an almost guaranteed "scan", and wouldn't even require the item to be face up.

    An example would be to install readers at the entry of a facility, in theory, the packages could actually be scanned as "Arrived at Processing Facility, (City), (Sta) (Zip)" by larger readers, able to read the every tag on a truck upon entering through the gate, another "scan" "Sorted through Processing Facility, (City), (Sta) Zip - time/date" upon being loaded on a belt for sorting, and maybe even another indicating it's departure from the facility.

    In addition to the advantages felt on the local postal unit level, it would allow carriers to scan items as delivered, since it would eliminate the requirement for a barcode, and therefore eliminate the possibility of a damaged or unreadable code. A small time savings could be felt through RFID too, since it wouldn't require carriers to scan each DC item at the delivery point, just wave the "scanner" over the item, and delivery time and date is recorded.

    Since RFID is becoming so common, while the implementation / roll out could be costly, there is something to be said in the way of maybe finding a cost savings too, the USPS wouldn't have to acquire custom made handhelds for couriers to use, as plenty of companies (Motorola's Enterprise Mobility Division, formerly Symbol and UniTech, among many others) make touchscreen, RFID and 1D/2D barcode handhelds, some even with wireless networking, all of which would likely come at a reduced cost, and allow for near instant transmission of delivery/signature information back the USPS systems, giving a competitive edge back to the USPS, as FedEx and UPS offer that already.

    It's not that hard to see that RFID could totally change the public image of the USPS, allowing for more visibility and insight into where packages are within the system, allowing for accurate estimations of delivery, and allowing for troubleshooting when packages do go missing, as there is more information available, and the information would be more detailed. The USPS should very seriously consider RFID, and not be put off by the initial cost of investment, as it has a great potential to have very quick ROI, and offer additional revenue not previously available prior to deployment.

  • Reply to: Pricing and Price Caps   3 years 9 months ago

    raise all you want. i do not use postal services.

  • Reply to: 5-Day Delivery? What About 3-Day?   3 years 9 months ago

    Rural routes are the way to go, but the union doesn't want that system to work. If its about incentive and productivity, rural routes are the way to go! Eliminate city deliver!

  • Reply to: A Future Mail Processing and Transportation Network   3 years 9 months ago

    White pages, interesting read on this . . . but should not be the sole source to make a decision. If we are losing business due to internet usage then we should evaluate trends of our customers.
    Rural, low income areas, along with areas populated with a higher degree of older customers do not utilize internet as much and will not for another estimated 20 years.
    Along with growth patterns in the country. Are we moving more to the south? are there locations where growth is notably growing more.
    The maps on the this report is a good start, but honestly, you can't grow a business by just equally distributing the plants this amount of miles apart (further or closer).

    Its obvious to me in our area our growth pattern in the south is all along the coastline. I am sure there are notable growth patterns in new cities or even older cities.
    Utilizing the information the government already has in studies. They have studies on computer usage, demographics, growth patterns. Did this study consider the location of airports???

    As one anonymous post made already. Reducing the size of the network has the potential to negatively impact service.

    And I will have to add to another post. It makes absolutely NO sense to send "local" mail out to a plant to have it turned around and returned to us the next day. Why did we stop having local drops? was it to count that mail piece to keep the plant alive? what happened to the service?
    Our 1-30 pieces of local mail multiplied by the other numerous offices that are sending their local mail to the plant add up. That is that much more mail the plant does not have to process and it is that much more freed up so they can process something else.

  • Reply to: Barriers to Change   3 years 9 months ago

    "confidence in you’re organization, and it’s structure"
    A bit off topic. But agree. I believe the USPS has started down the slippery slope in public confidence.
    I will add as an employee, it is disheartening to "attempt" to portray confidence in the USPS ability when we are having an increase of delivery failures.
    We're a small office and just this week had to customer complaints of "where is my package?". BOTH were stuck in plants processed over and over again. One in Philly, scanned 8 days in a row and another in Chicago 6 days.
    Our normal complaints of "where is my mail?", which is generally a COA issue and is surpassed by processing.
    Customers are LOOKING for errors, we don't need to provide them with the answer that it is our inability to perform.

  • Reply to: A New Kind of Post Office?   3 years 9 months ago

    Wow! This sure would take the sting out of going to the post office! I know many banks are going this route too. Can we get a doctors office like this?

  • Reply to: Postal Service Workers’ Compensation Program   3 years 9 months ago

    You all have used up the bodies of the postal workers carrying heavy mail like mules and when it is time to take care of them, you want to change the rules.
    I see a lot of it, the workers are bullied, given misinformation, and then when they return to work on light duty, they are given a full load.
    It's a ponzi scheme in a different manner. And while all this distraction is going on, there are workers stealing mail, throwing away mail, and their jobs are being given back to them because of the negotiations that go on...

  • Reply to: Masters of Innovation   3 years 9 months ago

    The #USPS instructs its employees to wave a mail bag at charging attack dogs; police carry billy clubs. Does anybody else think the police have it right?

  • Reply to: Prepaid Debit Cards Services   3 years 9 months ago

    That's funny, the postal service deals with money orders that can get easily exploited but they have not come up with such cards that can be constantly monitored and provide more safety towards counterfeits.

  • Reply to: To Award or Not to Award: What’s the Postal Service to Do?   3 years 9 months ago

    I am glad to found your blog. I am always confused about the concept of postal services. You described about it very well. I have learned something new from this blog. Thanks for sharing. Looking for more in the future.

  • Reply to: Too Much Management Turnover?   3 years 9 months ago

    I took several courses in college related to finances (of course including Accounting) and it is no easy task. Granted there are some people that are better with numbers than others but organization is important as well as more than general knowledge with book keeping. This stagnant economy has companies requiring employees to add to their workload so that they can save money on labor costs. Since that is the case, the only logical answer is to train them properly. There are several free videos that one can find online on how to manage finances. The Postal service should make several short videos of their own highlighting what needs to be done and how in regards to financial reporting to these managerial employees. These videos can be hosted by any e-learning site and once that manager has taken the course a short 20-40 question test will be implemented. The results of the test and the confirmation that the video was viewed by the employee can be immediately noted b whom ever manages the e-learning profile/ site. This method reduces the cost of contracting a trainer as well as paying excessively for the hours that these employees spend in the training class.

  • Reply to: Masters of Innovation   3 years 9 months ago

    Great point Mr. V

    Innovation???? At the Post Office.... The following bytes
    are not intended to be indignant or rude....

    :DDDDDD :DDDDDDDD :DDDDDDD :DDDDDDDD :DDDDDDDDD :DDDDDDDDD
    :DDDDDD :DDDDDDDD :DDDDDDD :DDDDDDDD :DDDDDDDDD :DDDDDDDDD
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    :DDDDDD :DDDDDDDD :DDDDDDD :DDDDDDDD :DDDDDDDDD :DDDDDDDDD

    Now this is innovation...... I hope you can open it...

    Much of it hypothetic, but it stimulates the mind to the possibilities. The USPS is STAGNANT!
    Simply look at a new E-Reader. Quite frankly, it's the most exciting,
    sustainable, green, energy saving, economically energetic, and remarkable development in information technology or human development, since the printing press.

    http://io9.com/5781931/a-beautiful-but-creepy-vision-of-the-smart-glass-future

  • Reply to: Masters of Innovation   3 years 9 months ago

    V, thanks for the comment. Actually, there could be money in going green. I read recently that in 2010 USPS recycled 222,000 tons of materials, saving $9 million in landfill fees and generating $13 million in revenue. According to USPS' 2010 sustainability report, USPS reduced CO2 emissions by an amount equal to the annual emissions of nearly 204,000 passenger vehicles.

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