• Reply to: What Do You Think of the Priority Mail Advertising Campaign?   5 years 2 months ago

    The Postal Service’s Priority Mail® Flat Rate is simplicity at it's best. Keeping it simple increases the scope of potential customers and increasing the UPSP's market share. Daily lives are complicated and rushed. The advertising campaign simply helps inform the public how to simplify one of their task.
    Great product but when will the Postal Service start to address accurately matching window service with customer volume? The long wait lines defeat the purpose of increasing market share. It indicates that the Postal Service isn't able to handle the volume of business it already has and moreso it indicates they don't care about customer service or satisfaction.

  • Reply to: What Do You Think of the Priority Mail Advertising Campaign?   5 years 2 months ago

    This was definitely a well thought out campaign, which is a rarity for the PS. I have had a lot of customers come into my office asking for "the boxes they have advertised on TV", even using the "if it fits it ships" slogan. So the message is definitely getting across.

    I would like to see some more advertising on some of our other services, especially PO Boxes. There seems to be so little in ways of promoting PO Boxes (only in-house stuff), that I think we are missing the boat. If somebody is coming in all the time to pick up PO box mail, then they are more likely to use our other services too-which means more revenue than just the box rental. Also, pending PRC approval, if there was some form of "sale" or special deal on PO boxes, you might see a sharp increase in rentals. If a customer chooses to rent a PO box in lieu of home delivery, any money spent on a promotion or discount would be more than offset in savings in delivery costs.

  • Reply to: Can Letter Processing Get Even Better?   5 years 2 months ago

    I doubt that.

    I've received a letter for 3 years after someone put it in box and forgot it

  • Reply to: Automation and the Life of the Letter Carrier   5 years 2 months ago

    I challenge those people who believe on this machine to try to deliver mail with 3 bundles.It's easy to say but it's hard to do it. Sad to say but I hate my job especially of this 3 bundle system. Management treated you like a robot and no respect. If you are a good and fast worker they abused you.What's the point of being a good carrier if in the end they'll give you extra work.

  • Reply to: Automation and the Life of the Letter Carrier   5 years 2 months ago

    Now carriers delivering 3 bundles of mail (DPS, Flats, House to house mail) You know what may be you will save office time but not on street time. How many bundles of mail we will hold since this machines can't read everything?

  • Reply to: Automation and the Life of the Letter Carrier   5 years 2 months ago

    DPS is not perfect then you will add FSS....waste of money...more injuries

  • Reply to: Does the Postal Service Need to Re-examine Its Delivery Service Standards?   5 years 2 months ago

    Below are some thoughts/suggestions for reducing costs and increasing revenue:

    1. Substantually reduce (i.e. close) the number of extremely low mail volume rural post offices.
    2. Reduce the number of days of home and business delivery from the current 6-days per week to 4-days per week (eliminate Saturday, and Wednesday home and busines delievery) while maintaining overnight and package delivery Monday through Saturday. Reduce staffing and vehicle operations accordingly to save on labor and operating costs.
    3. Reduce the amount of time it takes to deliver a first class letter from the current six to 10 days down 1 to 3 days.
    4. Increase the hours of operation and number of active service windows at high volume post offices to reduce the long wait times and increase sales volume. For example, keep them open till 7pm on weekdays.
    5. Contract out more services where possible including postal counter services, mail sorting, transportation, and delivery.
    6. Set minimum performance criteria/targets that are continuously monitored and adhered to. Close or restaff and re organize post offices, sorting centers, and delivery services that are cronic violators of performance criteria.
    7. Increase postal rates, for example, raise the cost of a first class letter postage to $0.50 for 1 ounce or less.
    8. Utilize more energy efficient and lower operating cost postal vehicles. Continuously upgrade the vehicle fleet to better, more (fuel) efficient vehicles and more durable vehicles, even if it means purchasing from foreign suppliers, use of alternative fuels and consider use of vehicle fuels and technologies such as hybrids and diesels and use of small cars instead of trucks, especially for home and business delievery.
    9. Stop supplying free packaging materials.
    10. Take advantage of the stamp collector market and target sales of individual and sets of stamps targeted toward the the collector. Develop special stamp issues to the collector market by understanding what the collectors desire. Include many high value collector issues/sets.
    11. Stop issuing forever stamp(s)

  • Reply to: Disappearing Collection Boxes   5 years 2 months ago

    I may be showing my age, but people of my vintage have much to worry about. We do not put checks in the mail for fear of identity theft, nor do we pay online due to fruad. Now that secure mailboxes are being eliminated, we must venture further afield and waste more time and resources. This was not a good idea for us.

  • Reply to: The Great Debate   5 years 2 months ago

    The PO can save a ton of money by eliminating the District Offices or at least most of the people that work there. There is way to much unnecessary paperwork that these people do. There is alot of money that they waste coming to our processing facility telling us how to do our jobs. They have motels, food, and transportation paid for. How useless is that? There are alot of ways to cut money spending at the top and not from our service areas. They need to cut supervisory positions down dramatically, including the 204B. We need clerks to provice service, not more supervision or management positions.

  • Reply to: Envisioning the Future   5 years 2 months ago

    Just curious why there is no test bed for getting with the market we are losing to.... providing secure email, on a goverment official email provided by the United States Postal Service????? We are so understaffed due to withholding, receeding jobs, why not give customers a way to communicate with advertising companies, vice versa, while charging a small fee???

  • Reply to: Does the Postal Service Need to Re-examine Its Delivery Service Standards?   5 years 2 months ago

    I think you should cut mail out completely Mon & Sat. My mail man won't even deliver the mail if he has to lean too far out of his truck to put the letter in the mailbox. I delivered mail in the 70s and carried a bag, the mailman now won't even get out of their trucks and they are rude! This is an old system that will fall by the wayside because you fail to recognize that customer service is very important in this day and age. You are not the only show in town anymore.

  • Reply to: Competition   5 years 2 months ago

    We could do with some proper competition in the postal service here in the UK. What we've got is getting more and more expensive to use and less and less reliable. A bit of competition might get the Royal Mail to buck their ideas up.

  • Reply to: Can Letter Processing Get Even Better?   5 years 2 months ago

    mustang13 makes a good point, and I have seen it firsthand myself. The Valpak coupons are a good example. There are times where we were told to run them all in the DPS, and there were other times we were told to hold them out as a 3rd bundle. The mailer is getting the WSS discount even if we are undoing and redoing their work.

    Also, there should be no discount for presort postcards. There are so many of them that are so thin that, if anything, they should be charged a premium, due to the fact they are notorious for throwing the mail out of sequence and creating extra work.

    Black envelopes should be charged non-machinable, also, the blue check packages should be charged as a package and not a flat. Ironically, there is more handling involed now than there was in the past for these, becaus the old brown check boxes would fit into a PO box, whereas the blue "flat" check package does not.

  • Reply to: Can Letter Processing Get Even Better?   5 years 2 months ago

    Presort mailers sort the mail. We get it at the plants and have to undo all their work because the carriers can't walk with a dozen different bundles of sorted mail. We run it again to put it ALL in walk sequence. Additionally this type of mail is either slick, thin or stuck together which causes Out-Of-Sequence errors which brings the wrath of our supervisors. It's all a sham. The mailer does extra work for nothing and gets a deep discount and we do extra work with no extra income.

  • Reply to: Can Letter Processing Get Even Better?   5 years 2 months ago

    We actually have a 25-1 eas to employee ratio at our plant. And I am certain that those " business better models" have a much more organized and effective maintenance staff.

  • Reply to: The Postal Service’s Green Initiatives   5 years 2 months ago

    Any green initiatives that the Postal Service can implement have got to be a good thing.

  • Reply to: Can Letter Processing Get Even Better?   5 years 2 months ago

    With mail volume declining, does this provide an opportunity for the Postal Service to capture savings by adopting industry best practices in its First-Class Mail processing operations?

    "The OIG benchmarked operations at Postal Service processing and distribution centers with commercial presort mailers to identify best practices in First-Class Mail processing. Presort mailers combine mail from multiple businesses into larger mailings that are then sorted to geographic area, and receive reduced postage prices when the mailings are tendered to the Postal Service."

    Sounds like you're already sold on the presort houses doing clerk work. Are you really asking for opinions?

    BTW, is there a presort house that we could compare with that processes 35 billion peices of mail?

  • Reply to: Can Letter Processing Get Even Better?   5 years 2 months ago

    The post office could improve the efficiency of first class mail by eliminating or reducing the excess subsidies to presort houses that create postal inefficiencies.
    Most of the excess mail processing capability the USPS possesses is excess capacity to process mail in the daytime and evening when it used to process all the mail that is now preprocessed. There is much less excess capacity to process additional mail at night and in the morning for next day delivery. The USPS must maintain much of this capacity to be able to meet commitments on mail that arrives at the final destinating plant late the night before delivery or early the morning of delivery. Yet this capacity is no longer efficiently used because the USPS has farmed out the processing of mail that could be done during the other 16 hours per day. The USPS has also provided discounts for creating these inefficiencies that far exceed the costs of the USPS performing this same work.

  • Reply to: Can Letter Processing Get Even Better?   5 years 2 months ago

    Sirs, First, what does your or anyone elses opinion matter when the USPS summarily rejects aany opinion (see GAO) that does not agree with theirs. Second, taking more mail sortation out of the contola of oversight and away from the enforcement of mail standards is asking for more enforcement issues and irregularities than have already been encountered. The best way for the USPS to deliver the mails is for the the USPS to be in control of the mail movement

  • Reply to: Mystery Shoppers   5 years 2 months ago

    Sometimes i think that it is unfair to have mystery shoppers in certain situations. for instance if you are a shopper of food service what if they have a bus of 75 people. it is not a normal situation.

  • Reply to: Revenue Protection   5 years 2 months ago


    To Whom This May Concern,

    For the past twenty five years I have been employed by the U.S. Postal Service (USPS) as a letter carrier but since today is my day off and I’m “off the clock” I am, at this time, a postal customer.

    Here are a few suggestions that, I know, will contribute to the USPS getting out of the “red”:

    * Instead of laying off workforce employees, lay off managers and supervisors. I believe it was last year or the year before that United Parcel Service (UPS) layed off 1,800 supervisors and managers and showed a profit the following year. We do NOT need 3 to 4 managers/supervisors per postal installation as we do in some post offices. (Pebble Hills P.O., El Paso, Texas, for example, has 1 station manager and sometimes 3 supervisors. There have been times when there was only 1 member of management present and business was well taken care of ).

    *STOP paying out bonuses to ANY and ALL members of management.

    *Millions of dollars can and will be saved if grievances won by postal employees and monetary awards are made to said employees are paid to the employee(s) winning the grievance not by the USPS but by the supervisor(s) who violated the contract thus forcing a grievance. Think about it, if you violate the contract and , for example, a letter carrier is awarded $400.00, that $400.00 comes out of YOUR paycheck and NOT from the USPS. I’m sure that our contract will be followed to the letter and the USPS will save hundreds of thousands, if not millions, of dollars.

    *Get rid of the Central Forwarding System (CFS). If Party “A” mails something to Party “B” and the item is returned to Party “A” for whatever reason (No such number; insufficient address; etc,), then let Party “A” find where Party “B” has gone (or what their complete address is, etc) and then let Party “A” pay new postage to resend their item to Party ”B”. DON’T forward and/or return mail at no additional fee!

    *In the past when the price of a First Class letter was raised, the price of a post card was dropped. What kind of baloney is that? How about EVERYONE pay the same postage rate? I don’t care if it’s a “Non-Profit” organization, a church group, a disabled group, utility company - EVERYONE pay the SAME rate. Here are some examples of letters I personally have delivered and the RIDICULOUS amount of postage paid and keep in mind that when delivering these pieces of mail they were NOT delivered to every house on my route (that is, 100% coverage):
    George W. Bush
    Presidential Center
    P.O. Box 560887
    Dallas, TX 75356 .05 postage

    Republican National Committee
    310 First Street, S.E.
    Washington, DC 20003 .10 postage
    Newt Gingrich
    Former Speaker
    Renewing American Leadership
    P.O. Box 1224
    Merrifield, VA 22116-1224 .05 postage

    John Boehner
    Republican Leader
    “State of the Union Survey”
    320 First Street, S.E.
    Washington, DC 20003 .05 postage

    Please keep in mind also that many of these letters and large envelopes weighed over one ounce and required .17 additional postage. In the case of a letter weighing over one ounce where the postage should have been .61, the postage was .05 The USPS lost .56 on that one piece of mail. How many organizations NATIONWIDE mailed how many pieces of mail at a “discounted” rate?

    *And while I’m on the subject of postage......In 2008 Rank and File members of the House and Senate earned an average of $169,300.00.....and they pay ZERO postage for their political mailings! If anyone can afford to pay for their postage it these members of the House and Senate. Go back a few paragraphs and have EVERYONE pay the SAME amount of postage.

    Enough said? For now, yes. Thank you for this opportunity for this postal customer to express his ideas on how to save the USPS money.

    In His service,
    Arturo J. Ortiz Sr.
    El Paso, TX

  • Reply to: Can Letter Processing Get Even Better?   5 years 2 months ago

    the post office machines would have plenty of mail if you would stop Presort mailers combining mail from multiple businesses into larger mailings that are then sorted at private mailing houses.

    also reduce the number of EAS employees so you have a ratio of 1 EAS to 20 craft instead of the current 1 to 8.

  • Reply to: Should the Postal Service request financial relief from the $6.8 billion FERS surplus?   5 years 2 months ago

    the postal service should be allowed to go to a 5 day delivery and should not be allowed to have the so called overpayments to fers or csrs they should just change these pensions are funded in the future.

  • Reply to: Will Electronic Reader Technology Affect the Postal Service?   5 years 2 months ago

    I can categorically state that magazine subscriptions, for one, are actually on the up so this technology is not having an impact as yet and personally I can't see it happening for a long time.

  • Reply to: Brainstorm Ideas to Help the Postal Service   5 years 2 months ago

    How about getting every neighborhood fitted with a box section. No more door to door deliveries.
    This way the carrier saves on time and gas and every neighborhood would have a drop off for their outgoing mail.
    We have the best and least corrupt mail delivery system in the world so I would not like to see the mail system go public with non-postal employees delivering mail.
    Of course the idea of raising bulk mail rates is vary apealing but I don't know much about bulk mail.
    Cut back on over time by hiring substitues that are on call. Like they do with the school system...if a teacher is absent they call in a sub. Well if you have a lot of mail...call in a sub and don't pay over-time.