• Reply to: For Better or For Worse   5 years 7 months ago

    The working environment needs to be retooled from the top (Headquarters) to the employees. There is plenty of blame to go around.

    1. Abusive Management (Not All)
    2. Lazy Employees (Not All)

  • Reply to: The Changing Change of Address System   5 years 7 months ago

    What is the point of not making the Change Of Address form (PS 3575) available on the USPS website?! We want to print one out and give it to our father who's moving to a nursing home. Your present system forces us to go to the post office to get the form, bring it back to our father's house and fill it out, then go back to the post office with it. That's CLUNKY! Please post a PDF on your website with all the other forms. Thank you!

  • Reply to: Total Factor Productivity (TFP)   5 years 7 months ago

    when will tfp be use to measure the actual worth of supervisors in mail processing and in the AOs.

    it would result in very interesting results that might force the PFP program to be disbanded.

  • Reply to: At the Post Office   5 years 7 months ago

    Had to go in to the PO to pick up a package after I received a delivery "notice" marked final notice stating that I had to sign for the package. Here's the thing, I was in my living room and watched the mail carrier drive by the day I received the notice. Apparently, the first notice was delivered to another address, haven't we always heard our mail should not be given or taken by anyone other than the addressee or it's a federal offense? so why is it ok for the mail carrier to give it to the neighbor??? ESPECIALLY since it is only an envelope?? I no longer pay anything via USPS since I NEVER KNOW if it will get there, especially since there are many times I DON'T EVEN GET THE BILL TO PAY IT!!! I have found almost all aspects of the USPS to be substandard. Mail is mis-delivered, long lines, constantly increasing prices, it's no wonder so many use other means of package, or mail delivery, as well as bill paying. AND WHAT HAPPENED TO "...RAIN, NOR SLEET, NOR SNOW, NOR ICE..." If there is a snow here, we might not see mail for two or three days.

  • Reply to: Total Factor Productivity (TFP)   5 years 7 months ago

    Ah yes, the census mailing. We can sure use the added volume. Anybody taking bets yet as to whether we will have another stupid log to fill out to record and count the pieces of this mailing?

  • Reply to: Total Factor Productivity (TFP)   5 years 7 months ago

    Congratulations everyone. We are about to handle the biggest mailing in history. The Census 2010. We will handle this like everything else. All counted. Get it done.

  • Reply to: Top 10 Postal Stories of 2009   5 years 7 months ago

    The top 11th postal story is my box that got smashed in the mail, delivered with another person's belongings in it and no concern on their end about not just getting my stuff back to me but, getting the other guy's stuff back to him! I was told that if the lost items were of any value like someone's afghan that their grandma knitted them, then maybe it could be found! OMG! That woman in the mail recovery center actually said that to me! That box was one of the five boxes that contained everything that I own!! I lost everything because of this economy -- I shipped these to my mom's since I was moving out of state to go back and had to live with her. Who are they to decide what is important (afghan) or not? Sorry, folks, just had to say that!

  • Reply to: At the Post Office   5 years 7 months ago

    Very encouraging to see video. "Enterprise Architecture". Finaly creeping out of the dinosaur age.

  • Reply to: Top 10 Postal Stories of 2009   5 years 7 months ago

    What about this story: "How I eliminated 100,000+ craft jobs while protecting all management jobs" by Jack Potter

  • Reply to: Top 10 Postal Stories of 2009   5 years 7 months ago

    Top Story the OIG doesn't have a clue...

  • Reply to: Top 10 Postal Stories of 2009   5 years 7 months ago

    I voted for: Retirement incentives fail to motivate

  • Reply to: Top 10 Postal Stories of 2009   5 years 7 months ago

    How about a prediction for the top story of 2013? 'Workers' Compensation Deficit Jumps to $3.5 Billion, OIG Again Targets Worker Fraud and Abuse'

  • Reply to: Top 10 Postal Stories of 2009   5 years 7 months ago

    The top story should be $75 million paid to Pittsburgh clerks and what was done to those who cost ths USPS the money

  • Reply to: Use of Industry Best Practices in Processing Parcels   5 years 7 months ago

    A bump on my Christmas card. A little, next-to-nothing bump makes my card non-machinable. It was returned to me a week later, non-machinable, requires 20 additional cents. For a bump. USPS machinery is not capable of dealing with this nearly imperceivable, no thicker than a dime, bump on the card. Did USPS let the general public know this or just let us all stumble into it. Disgusted. I'll us UPS, no bump problem there.

  • Reply to: Preventing Workers’ Compensation Fraud   5 years 7 months ago

    Anonymous, You can make a report by phone, e-mail, fax, or mail. See http://www.uspsoig.gov/contact.htm for details.

    You can also use the Hotline Complaint Form
    (https://www.uspsoig.gov/hotlinenewforms.cfm).

  • Reply to: Preventing Workers’ Compensation Fraud   5 years 7 months ago

    I'm trying to find out how to report a "possible" workmen's compensation fraud . I went to the website hotline@uspsoig.gov, but was confused of where to go from there. Can you help me?

  • Reply to: Revenue Protection   5 years 7 months ago

    I simply had to add this comment on Revenue Protection
    compliments of the U.S. Census Bureau. See the third
    statement on the About the Census Form page....

    10 questions. 10 minutes. Discover how we collect the data that matters.

    Every question we ask is for a specific reason, to ensure response accuracy or to determine seats in Congress.

    NOTE: YOU CANNOT FILL OUT THE FORM ONLINE.

    Viola! Revenue!!!!!!!!!!!

  • Reply to: Pricing and Price Caps   5 years 7 months ago

    If there is going to be a cap on raising postage rates, there also should be a cap on the rates for PO Boxes, especially at the non delivery offices. People are giving up their PO Boxes at the small offices and going to rural delivery, which is a more costly option on our part. You might be gaining a few bucks on revenue by raising the rates, but you are raising your expenses a lot more at the same time.

    The people who are coming in everyday for their mail are the ones less likely to pay their biulls online, and use our other services while they are there.

  • Reply to: Pricing and Price Caps   5 years 7 months ago

    Not raising prices this year was a mistake that will haunt us for years. Their is a cost to delivering mail to each mail box 6 days a week, no matter if there is one letter or 20 letters, there is a cost even if there is no mail to every box. The route has to be driven the same each and every day. Currently we are not covering those costs and the reason is the Cola cap. We need to re-think our pricing. Appox 90% of the mail is advertising so we need to quantify the value of our customers to the advertisers and charge accordingly, forget, discounts there should be a premium for access to our customers. This is no different than companies charging advertisers for mailing lists, it just that advertiser think because we are the postal service, a government service, they should get access to these customers for nothing. We are the best value for advertisers to reach there customers in whole or in targeted groups, we should be expanding our reach with 7 day delivery and eliminate the surcharges so the advertisers get easily understood pricing. We have the equipment and the highly trained personnel to process there advertising, we need to recovery these costs not give the advertiser reason not use us.

  • Reply to: Pricing and Price Caps   5 years 7 months ago

    Just stop paying all those high wages to managemnt. The post office was never a place to come and "get rich"!!! the post office is a public SERVICE!!!!

    STOP THE WASTE AND EVERYONE WINS!!!

  • Reply to: The Changing Change of Address System   5 years 7 months ago

    It seems that some Districts may be taking the new directive on pushing electronic COA a little too seriously. Within the last month I've had five manual COAs disappear into the ethers without a trace. The 3575's were handled correctly within established procedure but when they got to the Mid_carolina CFS they disappeared.
    One or two? Maybe, but when it happens continually one has to wonder if there isn't a pattern to lose manual changes and then encourage the customer to go online.

  • Reply to: Pricing and Price Caps   5 years 7 months ago

    Suppose the Postal Service wants to deal optimally with its financial situation, and it has 4 options to use. The idea of using the best mix of 4 is relatively simple. But now suppose one of those options is precluded from being used, by a price cap. It must now choose a mix of the three remaining options. The result will be suboptimality, caused by the price cap, except in the unlikely event that prices would not have been used anyhow. Suboptimal solutions are always worse than optimal solutions.

    But, you say, the price cap was supposed to help. Those able to explain any help it provided should write in. Keep in mind that the new law was supposed to give the Postal Service wherewithal that it did not have before. It did not. It may have reduced wherewithal.

    The picture is not a pretty one. We accept suboptimality and a Postal Service without strength to fight. Congress sure is helpful.

  • Reply to: Revenue Protection   5 years 7 months ago

    Happy New Tax year, affecting a new USPS Fiscal Year, with a new comment on revenue.
    The Health Bill Overhaul** will begin with serious
    implications to USPS mailings.

    So, I just rx'd my HighMark BC/BS (mailed) newsletter,
    "Looking Healthward". A reminder of my other posts
    regarding "Lemonade", among other technologies giving change to mail volumes, and information exchange, ie.
    your business model called your j-o-b....
    The article depicts a "gray hair" reading his mail,
    and the caption of the artilce explains how the subscriber will soon, not be getting these pictured letters in the mail, along with the newsletter, the policy paperwork, and the bills, and the EOB's, and I'm assuming all "utter" mail the Post Office currently handles foir the health care industry. (BTW) the gray hair is smiling!
    They go on to explaing that this is "all part of (our) health care overhaul "go-green" (initiative to
    reduce administration expense) blah-blah-blah.

    Additionally, the article describes this subject mail as "clutter"!!!!

    Just a note on e-delivery....... and Revenue.

    ** Health Care Subscriber Realignment Initative Program (HCS-RIP)

  • Reply to: Revenue Protection   5 years 8 months ago

    try to keep the revenue you already have...in the office i work at the postmaster retired and was replaced by a OIC. This person had never been in charge of an office, has not been trained to operate on POS or IRT, constantly charges customers incorrectly, we have run out of stamps, we presently have very little ready post because it is all "out of stock" for the last several months. The only reason we have flat rate boxes is because the ssa's get them from usps.com and bring them to the office because our OIC doesn't know how to order those either. We can't generate more revenue if we can't keep customers, even the small ones.

  • Reply to: The Changing Change of Address System   5 years 8 months ago

    Nothing better as a carrier than to have someone hand me someone's mail and telling me "they filled out a change online a few weeks ago...why are you still delivering their mail here?".

    Who cares about the bad service....that just generated 1 whole dollar for the P.O.!!

    Please remove "Service" from our company name.

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