• Reply to: If you have been to a Post Office with a kiosk, but opted to wait for a clerk instead, what was the basis for your decision?   1 week 1 day ago

    I would normally use the kiosk, but doing anything at a government facility (i.e. Post Office) has become laborious. This week, I walk in, ready to use the kiosk. There are about 5 people lined up to use it, and 5 people waiting for the clerk at the counter. The kiosk had been "updated" and is now so complex, people are having trouble processing anything. So my post office has a full-time postal clerk standing at the kiosk helping each person navigate the kiosk, and one clerk at the counter helping people. There should be no need for a clerk at the kiosk. The kiosk should be simple enough so that people can navigate it by themselves. And both postal clerks should be at the counter helping people. I decided that the counter was a faster alternative for me, and it was. But when I get to the clerk, I am peppered with so many questions about my simple letter, that one almost feels like he's being criminally interrogated before he mails a simple letter. As if I can place a bomb or hazardous material in a ¼ ounce paper letter. And then I am now told I must press a "button" to confirm that what I said was true. And the Post Office if wondering why it is failing? Do the people in Washington have nothing else to do than come up with more complex kiosks and and barriers to mailing a simple letter? The USPS would not last a single day if it had to compete in the real world. And this is the reason why most government initiatives are complete failures. I could go on, but I think you understand exactly what I'm saying. I doubt my comments will even be read or posted. But again, that seems to have become the way of life in this once great country.

  • Reply to: Jenny Come Lately   1 week 1 day ago

    Given the upright now exists and that the USPS said only 100 were produced it is unlikely that you could produce more without finding yourself in court. My suggestion is place the remaining ones, that the fulfillment center has, in a public auction with all the proceeds going to the Philatelic Foundation and American Philatelic Society. In that way you would help the hobby.

  • Reply to: Jenny Come Lately   1 week 1 day ago

    This stamp was a fiasco from the beginning. 2 dollars? Why? To rip off collectors. It should have been a 49 cent stamp. It would have sold many millions. It would have made more money than this dumb idea of a created rarity. Creating rarities is dumb, it didn't work to sell more stamps, also numb.

    The people who thought this up should be fired for incompetence.

    Usps should have a philatelist board, to judge all things philatelic. And please don't tell me that the stamp advisory board fulfills this function. This is just a bunch of celebrities. When I say philatelists, I mean real philatelists. I have been collecting for 51 years, and have served on numerous professional boards and advisories. You want some professional people who have a proven track record of good judgment.

  • Reply to: Jenny Come Lately   1 week 1 day ago

    I feel this issue was a total mistake. Stamps given to people. Only a few made, for what? This does not make sense. I hope the USPS stops this non-sense and issue stamps in a fair and equitable way. I have supported the USPS. use the mail, but so many speculative issues, hurts us all. The USPS miscalculated this. they expected the public to rush to their post offices and buy these $12.00 sheets in droves. People are not stupid.

  • Reply to: A Golden Opportunity?   1 week 1 day ago

    Absolutely the USPS should get involved and develop consumer driven financial services! Promote more broadly Postal Money Orders, check cashing, and walk-up bill pay along with online money transfers such as Pay Pal or Western Union respectively. The biggest threat to Postal financial services are Washington Lobbyist. That being said, and I cannot stress this enough is customer service training along with the proper computing tools, backup systems, and encryption protection! It makes sense, it is a Golden Opportunity.

  • Reply to: Jenny Come Lately   1 week 2 days ago

    I loved the idea of creating 100 un- inverted Jenny's , I bought them when I would never of done so, to me it was like buying a lottery ticket. The problem the postal service had was that it did not promote it , nothing, the general public had no idea and neither did any of the postal employee's selling at the windows, I would tell the story to them as how this all started. I told one of my friends about it and he started buying them, he's not a collector, I'm the collector,, long story short, he got one of the panes, with the congratulations notes, lucky him. The last thing I would like to add is this, I didn't like that they gave away three of the sheets to collectors and then I read that they forgot to insert them into the ones they were selling through the fullfillment center, anyone that was looking for the golden ticket has been mislead about this from the start. I love that 100 was created but very disappointed on how it was handled.

  • Reply to: Jenny Come Lately   1 week 2 days ago

    It seemed like an exciting idea at first, until I spent several thousand dollars hoping to get one of these rarities (I didn't) only to learn later that the uprights were not evenly distributed as promised and some were held back and given, as gifts, to at least 2 "collectors" that we know of. Now the entire program seems to reek of corruption.

  • Reply to: Jenny Come Lately   1 week 2 days ago

    Thank you for the opportunity to opine on this matter. The deliberate creation and questionable distribution of this "error", though well intended, was clearly a misstep.
    This hobby recognizes philatelic items used in the normal course of business. When accidental errors occur in the manufacturing (printing) of stamps, the rarity is acknowledged as such, and awarded status as a genuine error. The deliberate creation of a unique philatelic item and leveraging the mystique of a genuine error, smacks of prostituting this wonderful hobby. I trust that this will be the first and last time the U.S. Postal Service pulls this stunt.

  • Reply to: Jenny Come Lately   1 week 2 days ago

    I've collected US stamps for most of my life. In the past, the USPS made some attempt to provide special services to stamp collectors. Considering most of the sales to collectors are never redeemed as service (profit), one would think the Postal Service would consider the collector in its policies. Creating a new rarity, too many new issues, issues having multiple printers....all make the hobby expensive and leaves the collector feeling used.
    As example, the practice of issuing coil stamps which require the collector to purchase the entire roll or purchase from a secondary market for much more than face. Since some coils are made available in strips of 25, clearly it could be done with all new issues. I appears to me to be another way USPS milks the collector.
    Another example is the failure to offer philatelic windows at the local PO. Even worse, having USPS employees working the windows without any knowledge about the very stamps they're selling.
    Lastly, having employees at the Fulfillment Center mishandling and damaging stamps while processing orders. Protective, safe packing should not be a "special request."
    In other words, if the USPS expects to attract new collectors or keep the loyalty of long time collectors, I suggest you consider demonstrating a little more respect to the hobby.

  • Reply to: Jenny Come Lately   1 week 2 days ago

    Great idea, but poorly implemented.

  • Reply to: Jenny Come Lately   1 week 2 days ago

    Frankly, I love the idea of the upright-up side down Jenny. I know I have almost no chance of acquiring one, but the idea was fun, exciting and a much needed boost to the hobby of stamp collecting and to interest in United States' stamps in general. The issue led to hundreds of posts about it on Facebook and lots of blog entries were devoted to it. I don't think the USPS should be creating artificial rarities on a continual basic but this might be the most appropriate issue to create such a rarity given that it commemorates the creation of one of the most famous rarities in history. The last time it happened was Farley's Follies in 1940, so once every 65 years or so seems reasonable. (And Farley's Follies are well loved now and also still generate lots of discussions about stamps on social media).

    The USPS is blocked from normal revenue generation, like raising postal prices (have you seen the price of mail in the rest of the world???), dropping expensive services (there's hasn't been Saturday deliveries in Canada for example since the 1970's). They are not allowed to compete against private businesses by creating and selling items that private businesses can sell but are still expected to generate a profit like the businesses they aren't allowed to compete against, and so on. Generating revenue in this unique and fun way can easily be forgiven in my mind.

  • Reply to: Jenny Come Lately   1 week 2 days ago

    this whole issuance is offensive. the USPS lied about the "random" nature of the inverted panes. many of us purchased these with the expectation we had a "fair" chance to get an inverted pane - only to find out there werent any (or as many as there should have been) in the KC supply. The USPS should stop manufacturing rarities and should accept opened panes back for money back since this violated both its own laws AND was false advertising.

  • Reply to: Jenny Come Lately   1 week 2 days ago

    Yes, the stamp was issued in September to commemorate the special occasion in October. No, that is not what you wrote! Here is the exact line from your post above, "Yes, collectors are passionate about their stamps. Indeed, stamp collecting even has a month – September " Did you proofread your own blog post before hitting submit?

  • Reply to: Jenny Come Lately   1 week 2 days ago

    I suggest a reprint on water activated paper. Print enough to meet collector demand. This will not destroy the value of the self adhesives and will give collectors a example. I know not exactly the same but will last indefinately where the self adhesives will turn brown after a couple of years if the layers have been left out that stop bleeding and allow soaking off.
    I would suggest printing all stamps on water activated paper for the collector community thereby allowing the cheapest production of the self adhesives. No special paper for the self adhesives needed. Collectors would use the water actived stamp creating a stock of used stamps that would soak and not deteriorate after a couple of years from the adhesives. I still have sheets of the USPS first self adhesives and they are brown!!! I have collected US stamps from the midle 50's and quit when the non soakable self adhesives came out. I now collect countries that mainly produce water actived stamps.
    Also no mention has been made of the special circus sheets that cost a substantial ammout to acquire. Seems inapropiate. Espeically if they don't have the adhesive layer block in the paper. Good luck in fixing the issues you face in making the Post office competitive and profitable. H B

  • Reply to: Jenny Come Lately   1 week 2 days ago

    I have purchased many of the Inverted Jenny sheets in hopes of getting one of the one hundred unverts. To learn the someone within the Post Office could dig into their draw or safe and pull out a couple of the 100 special sheets to give away, leads me to believe, based on the numbers that so far have been reported, that the sheets were NOT randomly dispersed among 2.2 million invert sheets, but more likely between 40 and 60 sheet are sitting in some executive's safe and will turn up in the aftermarket in 10 to 15 years, making a nice retirement package for someone. Cynical, maybe, maybe not.

    I think that all the unvert sheets that can be gathered up and should be made available as a lottery like the Post Office did for the recalled Legends of the West sheet in 1994. It should be fair and equitable!

    The Post Office handling of the valuable sheets so far has not had any appearance of transparency or truthfulness This need to be corrected NOW.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    As a Canadian collector of US stamps, I buy all my US issues through the Stamp Fulfillment Center and I ordered a couple of extra panes in the hope of raising my chances of getting one of the elusive non-inverted panes. I now find out that I never had a chance to get one of the non-inverted panes this way. Frankly, I think that I was defrauded since this was advertised in the catalog I received from the USPS that was designed for mail order sales through the Stamp Fulfillment Center. The USPS should be forced to accept back for credit any unwanted panes that were ordered through the Stamp Fulfillment Center. If there was a class action suit against the USPS on this issue I would happily join it.

    I collect the stamps of Canada, the US, the UK, New Zealand, Finland, and Liechtenstein. The USPS stands out above all the rest for it's collector unfriendly policies. No other country makes me purchase so much extra postage to get a booklet or coil stamp for my collection or even just regular issue stamps that are sold in "indivisible panes". The non-inverted Jenny fraud has me thinking more and more that I should close the covers on my US collection as of 2015.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    Thank you for your suggestion, Tom. Printing additional Un-Inverted Jenny stamp sheets may devalue the original 100; however, a large inventory of Jenny stamps remain. If those stamps don’t sell and are eventually destroyed, those that have sold may potentially become even more valuable. If the Jenny stamp sales met or exceeded sales projections, another print run may be a viable option. The Postal Service is working with the OIG to address the recommendations, with final actions completed by December 31, 2015.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    Thank you for your suggestion Norman. In response to our recommendation 2, the Un-Inverted Jenny stamp sheets in circulation at the Post Office retail counters are individually wrapped, concealed, and comingled with the Inverted Jenny stamp sheets. It would be too costly to locate and identify approximately 57 stamp sheets currently in circulation. However, the Postal Service will be developing a plan for approximately 23 Un-Inverted Jenny stamp sheets at Stamp Fulfilment Services. The Postal Service is working on strengthening controls and addressing the OIG’s recommendations. Planned action is scheduled for December 31, 2015.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    Hi Ned… again, multiple comments regarding soakable stamps. Thanks for your idea. We will consider a possible follow-on audit.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    Donald, thank you for your suggestion. Our audit did not include benchmarking against other businesses in the collectible industries. We will use your comments for potential future follow-on audits or reviews.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    Thanks for your suggestion, Norman. Printing more stamps would make the 100 Un-Inverted Jenny stamp sheets less valuable; however, the Jenny stamp sheets have not sold as well as anticipated. The Postal Service is striving to make improvements and respond to all recommendations by December 31, 2015.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    Thank you, Steve. We’ve received several comments regarding the soakable stamps. We will consider this for a future audit or review.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    David, thanks for sharing your viewpoints and opinions. The OIG’s Office of Audit (whom issued this report) evaluated compliance with regulations and statutory requirements. We also looked at the business process in place for managing innovative ideas related to stamp promotions. The OIG’s Office of Investigations has performed a full investigation regarding any potential legal or disciplinary actions. We appreciate your feedback, especially concerning your experiences with stamp packaging from the Stamp Fulfilment Services. Your ideas may be considered for future audits or reviews in this area.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    Thank you for taking the time to share your thoughts, Grandpa Bill. The Postal Service is working with the OIG to address the recommendations in our report. All improvements are scheduled to be completed by December 31, 2015.

  • Reply to: Jenny Come Lately   1 week 3 days ago

    Steven, thank you for taking the time to response to this blog. Our recommendations are intended to improve controls over the implementation of innovative ideas, engaging strategies, and promotions related to the philatelic operations.

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