• Reply to: To Award or Not to Award: What’s the Postal Service to Do?   5 years 8 months ago

    I am currently a Supervisor and I agree with most of what you are all saying. I think i was crazy to think about moving up. What to do about an abusive postmaster? What to do about the giant amount of worthless reports?? I have asked them this question time and time - why not get back to basics and just deliver the mail. Do you really need 20 different reports daily to tell you whats going on?
    We need to get rid of some of the upper management. The supervisors are the ones doing all the work. The managers just hand down the work and the postmaster just call and rip into you because the manager did not do a report.
    My postmaster is abusive - rude - and a bully. She needs to go away. She needs to be put as a grounds keeper - let her yell and scream and treat the grass like poo. I am at my wits end in dealing with her abuse. Where do i go? The MPOO right the poo is just coming from him - and do we really need that many MPOO's? Chop up their jobs too.
    And why do the city carriers have to be so draining of the post office? Why so many rules and regs? The Post office is stupid in allowing the unions to become so stong. We had to pay one carrier a $1100 grievinene on something the past supervisor did and it probably took him 20 hours of OT to do the paperwork. Come on - get real - the UNIONS are killing the post office.
    OK i am done for now - but there is alot wrong with the post office and I have been there for 22 years and counting.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 8 months ago

    What would the private sector do?

  • Reply to: Disappearing Collection Boxes   5 years 8 months ago

    I agree it is a short-sighted, strategic gaff that the Postal Service will one day regret.

  • Reply to: Disappearing Collection Boxes   5 years 8 months ago

    Over the last years increased identity theft has resulted in reluctance to put sensible mailings, like bill payments, in mailboxes for carrier pickup. Some people have resorted to mail such items from their workplace. Mailing from work is not possible for all, so a good part has to rely on collection boxes to drop off sensitive mailings.

    It could be argued that a substantial decrease of conveniently located collection boxes may increase some consumer's willingness to switch to online payments/transactions. The other option for the consumer is inconvenience to get to a more remote collection box, or to return using their potentially unsafe mail box. And increased mail box use for sending items will lead to a higher carrier work load.

    It is a decision were "minimal savings" have to be balanced against consumer's perception of USPS.

    www.postalsanity.com

  • Reply to: Disappearing Collection Boxes   5 years 8 months ago

    I used to get complaints from friends and relatives about waiting in line at Post Offices. Now I get complaints about their inability to find a collection box. I don't know how much money this is saving the agency, but it appears there have been too many boxes removed. I don't think any of our customers would argue with the need to eliminate some of them, but in some places the reduction has been dramatic (e.g. Santa Barbara).

  • Reply to: Disappearing Collection Boxes   5 years 8 months ago

    I think it is a strategic mistake. Very short-sighted.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 8 months ago

    Start by firing every incompetent USPS employee, beginning with PMG Potter! After all, you can't pay Potter what he is worth - you would violate the minimum wage law!

  • Reply to: Mystery Shoppers   5 years 8 months ago

    My postmaster was very upset because he heard me complaining about the mystery shopper while i was on the phone. I was upset at first but why should i be if i do my job well everyday. What they should do is go by the amount of revenue that you make daily instead of complaining about the mystery shopper that comes in once a month.

  • Reply to: Silly Rules   5 years 8 months ago

    How about the rule that they run the City Carrier mail first? Rural carriers drive more miles, farther away from the post office, carry more mail and do not curtail bulk and we wait for DPS in our office constantly. Management is bringing the clerks in half hour later and sending some of them home before rural DPS is even complete. The city carriers are ready to leave for the street almost before we get in at 8am, they start at 7 am, so any missort mail in the DPS now has to be run outfor delivery or to the city carriers by the janitors! We were told by management that the 8 am start time is "unacceptable" but we cannot change our start time and waiting nearly an hour for as little as three trays of DPS is mind boggling. One could almost understand the wait if they were buried in DPS but three trays? It is dark here by 4:45 pm and most of the Rurals in our office have evaluations that including lunch keep them out later than that, isn't safety a consideration either, now that daylight savings is over? Once the weather gets bad it will be even worse.

    On another note, they put in larger DPS machines a few months ago to help put an end our wait time and what is even more mind boggling is that the older, shorter ones that they removed sat on the back of Postal property in the rain for about a month before they brought in a dumpster and carted them off as scrap! Was there no outlet to sell these machines? How about using them for parts? Something! We keep hearing about the dire straights the USPS is in and then we see this waste?

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    Ask craft employees where to save and generate money before we destroy our service further. Why don't we charge for mail forwarding and vacation holds? We hold mail on "check day" without a fee, why? Hire only capable honest supervisors and you won't need all the managers managing managers. There are only two out of 13 in my office that I would consider hiring. Two are blatently dishonest and would be so easy to fire but the watch dogs aren't very capable either. Service in our office is falling fast, lets not push it over the edge.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    Take the mailboxes off the house and put them curbside on the street! Stop walking across lawns to deliver mail. Would probably eliminate thousands of routes, and the mail would be dryer when it's raining. A no-brainer, but I wouldn't expect the idiots in DC to recognize it.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    No G Rural,
    I'm not suggesting you carriers are not getting beat up.
    This is a brainstorming blog man. No matter how wild the
    idea, under the current econ conditions the USPS is
    experiencing, we'd better be changing sumthin.
    I delivered newspapers door to door when I was 9-12yr
    old. My route was suburb/city & apartment complex.
    Around 160 papers at peak. Never a mail carrier though.
    But, I certainly talk carrier's every day.
    And, the only way Washington's going to read the
    volume's we're all speaking every day, is right here
    on this Blog.

  • Reply to: Modes of Delivery   5 years 9 months ago

    I agree the postal service was of great importance years ago, but as previously stated by others, if they don't know where your mail is, they can't help in tracking it, and if they keep loosing your items, then why are they so important?? I have had 2 items lost, or disappear while in transit by usps in the last 2 weeks and finally went direct to the Inspector's General's office to file another complaint for assistance. I say, "is this the service they advertise?" It is no wonder the business has slowed down.. At least the competitors are able to get items delivered and are easily tracked and don't disappear into thin air. The quality of service is worth a little more expense to assure delivery of items.

    Quality, not quantity will help save usps. A customer's trust is hard to regain once lost and the negative experiences are the ones people talk about!

  • Reply to: Silly Rules   5 years 9 months ago

    I was told by my manager that I should not share an internal document with the postmaster. The document showed current month and same period last year revenue by business and address. I wanted the postmaster to see what businesses in the zip code were generating revenue. I provided letters so the carriers could thank the customer. I was hoping to a get "bigger share of wallet" from current customers. My manager said it was wasting the time of the carrier and that I was trying to get them to do my job of prospecting for leads.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    Why is it that no fat is being trimmed from the beast...I mean management fat? Every carrier knows what their responsibility is. Every clerk knows theirs. At our station you have the manager there and two supervisors. For what? I'm convinced that if no management was there the mail would still get delivered. Our manager is only there for three to four hours a day but I assume he still gets his full pay regardless. They want to save costs but they feel like they're not part of the problem it's us. We're doomed.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    wait and see all the new injuries and worker's comp claims this is all going to cause.
    You'll have city and rural carrier's bodies going out faster than ever. First you automate everything you can, shove them out on the street fast, fast. How can a 50 yr. old carrier repeat the same motions day after day as it is? Now, shove more volume at them by going 5 days a week. Seriously, how long can a city carrier do that before their knees give out on them? Or shoulders? There will be no light days for your body to have a break. Just go, go go.
    Also, our 2 route office has a PM who sits on the phone or computer with the heat set on about 80 degrees all day while we are out on the street. Do you really think one of OUR days should be eliminated?
    Brilliant!

  • Reply to: Modes of Delivery   5 years 9 months ago

    No centralized delivery is NOT smart.
    A large part of what we are percieved to be doing is carefully handling the mail. That percieved care is what makes a business unique.

    UPS tracks its packages beautifully..the notion is ..even though its done electronically..is your package is unique and special.

    Hundreds of letters a year go through our office with "hand cancel" or "Do not bend" written on them. The perception is that we actually look at and handle the mail... that we care... the reality is its all automated, and most letters aren't seen until delivery.

    The intangibles are what makes things special to people.

    If you continue to put up clustered boxes.. people will care less and less about mail. If its delivered to the home.. it becomes special.
    Think of the places where you spend a great deal of money... do they shuffle you around in an automated fashion... or do they cater to your unique needs... take the time to speak to you... develope a rapport.

    First class continues to decline.. the volume continues to decline.. if our percieved handling of the mail declines with that, we are simply expediting our own demise.

    We should have cost cutting.. but put a focus on the handling of letters in commercials.. the care given to delivering a special card from a child to a grandmother. A from your house to ours to theirs approach.

    I think when we changed postmarks shapes we gave a computerized look to a personal thing.. the more we automate our character.. the more people won't care.

    setting up huge boxes to deliver mail... just making things more and more impersonal.. Do you want that in the service you recieve.. you don't you'll shop elsewhere...and so will go the letters we handle.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    Our service sucks. Our management has never done the job of carrying mail. We are doomed.

  • Reply to: What’s the Right Level of Financial Reporting?   5 years 9 months ago

    There does need to be heightened levels of transparency and oversight, and it needs to come from external organizations.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    I suspect that numerous USPS employees submit responses to the USPSOIG polls with self-serving responses to "save" jobs. The USPS should (must) implement 5-day delivery - sooner not later. My initial suggestion is that 5-day delivery shouls be phased in by District as normal attrition occurs. Eliminating Saturday delivery incrementally will be the least disruptive. We have significant turnover in non-career employees, despite this fact, the USPS continues to employ a significant number of non-career employees in delivery operations (City and Rural). As attrition occurs in City and Rural delivery operations, local management should determine which route(s) the 6-day delivery should be ended. Factors in determining which routes to end 6-day delivery could be a) volume; b) type of delivery (d-2-d, mounted, cbu); c) customer base (business, residential). While ending 6-day delivery all at once might be desired, it would create a situation where too many non-career employees would not be needed and would result in an impact on the economy. Alternatively, if there were a Carrier retirement incentive we may be able to reduce carrier complement sufficient to warrant ending 6-day delivery sooner without impacting the economy by laying off the non-career and significantly reducing PTF hours. Finally, the USPS needs desparately to create new business through services and products. Why is the USPS not in the Product Fulfillment? Product Fulfilment is a good fit for our organization. There would be jobs answering phones for the employees with physical limitations and other jobs with reduced physical demands to fill small boxes with product for shipment.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    Before throwing the baby out with the bathwater, there are MANY cost saving measures that should be taken.

    First and foremost,the USPS needs to recognize that Ben Franklin is no longer PMG, and a lot has changed. In this day of real time data transfer and all the rest of the high tech stuff, not every office needs a postmaster! Most small offices level 18 and below would be adequately staffed by clerks, many offices would not even require a full time one. Talk about waste, fraud and abuse! Many of these small office postmasters get paid 8 hours to sit in the office and sleep, do their own private business on PO time (like selling real estate) or just not showing up at all.

    Why pay 8 hours a day to staff an office that "earns" 4 hours? Change the regs, keep the post offie open, staff it with a clerk, and have a central "postmaster" or the MPOO oversee the operation. An FT postmaster is not needed anywhere under level 20.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    I resubmit this because it is the answer, especially as volumes continue to drop. Nothing that I have heard anywhere comes remotely close to the impact this would have.
    I have written to my Congressman and Senators and the pmg. Under my plan the PO continues to operate 6 days a week, but we actually go to a 3-day delivery with each carrier being responsible for 2 routes on which he would alternate days on and half of the people would get M-W-F and the others Tu-Thur-S. Your reach a point on any route where no matter how light the volume a carrier can only cover a certain amount of ground. There would at the very least a 40% reduction in manpower, Vehicles and fuel costs. On this system it would require 6 carriers to cover 10 routes, which is actually a 50% reduction from the 12 required today, and 5 vehicles instead of 10. The public, given the choice of losing the USPS or switching to 3 day delivery, could be brought over to our side. Of course there are other logical cost cutting moves they can make such as eliminating Park & Loop delivery wherever possible.
    5 day delivery has little impact when compared to the Logical 3-Day Delivery System.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    Close all post offices that are PO Box sections only. I see hundreds of small post offices that have less than 100 po box customers. What a waste of money and resourses.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    We learned this morning that we have taken back about 25% of UPS business with our flat rate parcel commercials and the white board guy will soon be history as the commercial is ineffective So why would we give back that business closing on saturdays With the flat sorters coming on line mail volume will be too heavy on Mondays already our heaviest day and once they
    come on line we will have no control over overtime as we will be at the mercy of the plants.

  • Reply to: Are There Other Viable Alternatives for 6-Day Delivery Operations?   5 years 9 months ago

    mail handlers, clerks and carriers have all been cut. Why has there not been cut in management jobs? It appears that no manager has be retired, jobs were eliminated but then jobs were created?

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