• Reply to: Competition   5 years 7 months ago

    Whenever someone wants to mail something overnight, they say "Go FedEx this for me." Yeah if you wanna pay double! Example. Let's mail a 1 pound package from Utah to Georgia. Overnight. (You are still paying double through Fed Ex if you are shipping a 1 pound or a 14 pound package, doesn't matter). So the Fed Ex base rate is 42.75. Then they tack on a delivery surcharge: 2.40. Residental surcharge: 2.40. Fuel surcharge: 3.57. This brings your grand total to 51.12. Over at USPS they charge you 25.05. If you do the shipping online they KNOCK off a buck and a quarter bringing you to 23.80. The competition is surcharging you through the nose. Maybe we can do some sort of public service announcement to let America know that the ONE company that delivers to every stinking address in America also happens to be the best deal as well.

  • Reply to: Competition   5 years 7 months ago

    Top heavy management that go unaccounted for. We have 2 sups and a manager that do absolutly nothing. When the morning sup is off, they have to bring in a 204b to fill in because the other 2 are unavailible. And to boot, the morning sup works six days a week because the manager or other sup can not fill in for him....... Tell me how this makes sense. By the way, when he goes out with carriers in the morning on 99's we are left unsupervised for an hour to an hour and half because neither of the other two can come in. Wow and us carriers are blamed for the downfall of the USPS. And last but not least, let mention the 4 hour friday shift our manager takes all summer and around all holidays.

  • Reply to: Competition   5 years 7 months ago

    If the USPS really wanted to run itself "like a business", then it should be thinking more "like a business". Look at what area is missing amongst all the delivery companies? Looks like Sunday delivery to me. Complaints about long lines in office? Teach management how to schedule windows for busy periods instead of allowing employees to take their breaks during that time, keep the windows staffed. Return to the carriers the job of address changes, we know how it works, public doesn't, and we shouldn't expect them to have to learn about it either, its our job, not theirs! Stop giving huge discounts to ad mail and non profits, cover the cost of moving that mail at least. And DO NOT give any company a discount that actively promotes online bill pay! Move to 7 day a week delivery!!

  • Reply to: Silly Rules   5 years 7 months ago

    Removing the COA cards from lobby's thinking that will drive up the web usage for COA. Well guess what? All it is doing at my office is creating alot more MLNA!!!

  • Reply to: Competition   5 years 7 months ago

    I believe the Postal Service has a very good opportunity to compete in the package market. Just recently, I visited Fed Ex, at the request of the recipient, to mail a package. I was shocked when the representative quoted me a rate of $66 to mail a less than 3lb package overnight. Maybe it was the destination but I thought it was a joke only to see that the rep just looked me straight in the eye. So the package went out, three day delivery and that was still a bit more than Postal Service's Express 2-3 lb rate.

  • Reply to: Competition   5 years 7 months ago

    the younger generation will rarely use the services of the PO... they will use their cell phones to pay bills, receive coupons, send pictures, etc.

  • Reply to: Competition   5 years 7 months ago

    Check out www.zumbox.com This internet company is trying to get companies to stop mailing and use their services. It looks to me to be nothing more than an elaborate exaggerated email service. Why are we not screaming from the mountain tops about the loss of hundreds of thousands of jobs not mailing is causing. Losses from papermills, trucking, printers, ink and envelope manufacturers, postal employees, advertising agencies, glue manufactures, mail and print equipment manufacturers. The list goes on and on.....literally. Everyone that stops mailing should be ashamed of the loss of jobs they are helping to create. This is not just postal jobs that are being lost, it is far reaching. Stop and think about all the people involved in one piece of "junk mail". Thanks for listening to my "44" cents worth, mail more, not less!

  • Reply to: Should the Postal Service Eliminate Sunday Mail Processing Operations?   5 years 7 months ago

    I found the replies more interesting than the blog! I hope upper management takes them seriously. The ratio of management to workers (if it as high as the some of the replies suggest) seems like a serious systemic problem that will undermine all attempts to improve the USPS. Fixing that is definitely the number one priority.

    Here are my ideas for some of the things you might do to drum up new business and better serve your pubic:

    How about creating a means for people who do not have computers (or perhaps the desire to use them) to get email and even have some sort of web presence? You would simply print the emails (not the spam) they received and deliver it to them as a service. You might even give them a means to reply simply by scribbling something on the back which you will then convert into an email reply to the original sender (and any indicated other recipients.) They get that back as well the next day. The service might come with a binder to make organizing it easier and support attachments.

    Likewise you might look for ways to give people who'd rather get email a way to accomplish that by arranging for you to open, scan, and send them an email far more quickly than you could deliver their physical mail. The hardcopy would still be delivered, perhaps a day or two later than it would have otherwise (possibly saving you from visiting their homes every day.) Of course you need to be able to allow them to reply with email as well, and certify to those recipients that reply did indeed take place as if by physical mail.

    You might also offer a safe data transfer service that involved picking up a USB drive from the office or carrier which could be loaded with many gigabytes of photos, music and other data that the sender wanted to send to possibly more than one recipient. You then send the data and place it onto drives for delivery the next day, recipients then have a week or two to take the data off and return the drive by leaving it in their mailbox.

    You might look for opportunities to automatically collect and sell mapping data for the giant internet firms that have an insatiable urge for it. By simply outfitting your trucks with the right equipment you might be able to subsidize a significant fraction of their expenses by allowing mapping sites to have almost real time street views. It might even allow the deployment of sophisticated crime fighting tools that could search the unedited source material for evidence that might have been caught inadvertently by your cameras.

    I think you are going in the wrong direction in terms of shortening the work week. I think there is a great deal of potential for all kinds of new services if you delivered every day. Even holidays. Maybe even twice a day. I say this because you have a uniquely valuable opportunity simply by being so dependable and regular to leverage that visit in many different ways, from simply checking up on elderly single people living alone, to doing a few odd jobs for people out of town, to becoming the cheapest supplier for many of the products we use every day.

    Suppose, for example, that you created an easy way for local merchants to better serve the residents sharing the same post office by offering them a means to cheaply and quickly deliver small items in standardized reusable containers. It seems to be mostly an information management challenge--helping residents to realize they can order things online from local stores before a certain time and receive them that same day with no packaging waste at all, and small local merchants a convenient new way to sell online without all the hassle normally associated with it.

    I think you may be able to create more desirable jobs for your carriers by looking for new ways to help them better serve the folks on their route. What sorts of knowledge or skills can you give them to allow them to do more than simply drop off and pick up mail? How can you spare people one errand each week? What kinds of problems do people face that can only be cost effectively solved by someone who's already visiting their home to deliver their mail? That's the perspective that might lead you to discover whole new ways to generate income and more rewarding roles for your people.

  • Reply to: Should the Postal Service Eliminate Sunday Mail Processing Operations?   5 years 7 months ago

    Yes, eliminate Sunday processing. Elinimate or reduce the statistical gathering that serves little useful purpose other than to distract the Supervisors from doing what they should do which is to supervise and support their people. Eliminate the EAS positions which serve no useful purpose other than to justify some manager's higher salary. Focus on processing and delivering the mail, not on gathering numbers. Enforce accountability at ALL levels.

  • Reply to: Nationwide Wage Uniformity   5 years 7 months ago

    I truly believe everyone is entitled to fair compensation, IF THEY EARN IT. Unfortunately, the USPS is run and hires people, who are not citizens, can not speak english and do not work. They are unfortuantely covered by a Union (I think Unions are good, if run as originally intended). The USPS is going bankrupt, but they continue to pay people, who sleep on the job and hide during their shifts, YET THEY ARE PROGECTED BY THE UNION. These lazy workers need to be eliminated, but can't be because of the Union. The work habits have to stop. If the USPS is going to survive, the system has to get back to basics and hire responsible people, who qualify and willing to work.
    WHY DOES THE SYSTEM, SUPERVISORS AND UNION LEADERS THINK THAT THEIR WAY IS WORKING. THIS MUST STOP

  • Reply to: Silly Rules   5 years 7 months ago

    My PM has a budget that he cannot meet because it is based on volume only and does not allow for the fact that he has three full-time clerks that are guaranteed eight hours. What is the point of having a budget that everyone knows cannot be met?

    I agree with many of the postings here, if only employees were asked for input and listened to...

    The resources in craft employees alone could turn around the USPS and make it the best company ever! It's time management understood that the people on the front lines have a huge contribution to make in terms of ideas and commitment.

    I have never seen a room full of employees doing nothing while others worked. Not that I haven't seen people slack from time to time (many times because of the total lack of respect and recognition from management), but I see a lot more people working hard to do their jobs well, even after withstanding years of harassment and ignorance by their management. They still show up every day, work hard and get their jobs done.

  • Reply to: Envisioning the Future   5 years 7 months ago

    You may want to read our blog section: "Opportunities for USPS". It is located under the URL: "http://postalsanity.com/?cat=4"

    Kind regards
    sanityadmin

    Archive for category: Opportunitues for USPS

  • Reply to: Silly Rules   5 years 7 months ago

    The difference in our office is that our dispatch time is 4:30 PM (last truck) and we MUST MAKE DISPATCH in our office. My route is 9hrs. I used to be scheduled for 6:45 AM giving me 9 hrs 15 mins to deliver with a 30 min lunch. Now I start at 7:15 AM giving me 8 hrs 45 mins to deliver with a 30 min lunch. So we are told if you can't make dispatch, don't take a lunch break. And if there is snow, ice, washed out roads or any deviations (like for express mail) MAKE DISPATCH and bring back the rest of the route. I spent 1 hour and then 2 hours in my supervisors office for missing dispatch twice last year, so now my route just can't be delivered. What kind of "Customer Service" is that?
    The reason for the time change - the trucks are late, the plant didn't send the mail on the first truck, the plant was late running the DPS so they have to hold the 2nd truck late to wait. But we must remember "The plant is our friend."

  • Reply to: A Penny for Your Thoughts?   5 years 7 months ago

    Thank you Mr. Stephen,

    Since we're on the subject of fractional postage,
    which is a derivative* of revenue, let's simply
    apply the current USPS business model to the imminent 2010 U.S. Census.

    Let's assume the following scenario:

    1. Most Post Offices are currently monitored by recorded CCTV surveillance.
    2. In general, every person in America uses the
    USPS at some time during the Census 30 day Collection Period.(visits a branch or finance station)
    3. In general, most people have a cell phone or other
    PCD (personal communication device) so a local function could be easily added to the local area network (lan) with any number of tabulating Commercial Of the Shelf (COTS) functionality currently in use.

    How many census cards and census hours would be required to accomplish this 2010 Census?
    If a citizen could take the census litmus test while
    "waiting in line" at the Post Office to execute a
    postage transaction, could a localized receiver (or local kiosk) within the premisice sucessfully execute the Census while the Citizen waits? Thus, a fraction of the cost could be applied to the U.S. 2010 Census**, and a fraction the other organizations like the USPS for assisting in this service.

    *derivative is a measure of how a function changes as its input changes.

    **2010 Census is Different

    The Census Bureau has changed the way it conducts the national count.

    Goodbye Long Form

    In the past, most households received a short-form questionnaire, while one household in six received a long form that contained additional questions and provided more detailed socioeconomic information about the population.

    The 2010 Census will be a short-form only census and will count all residents living in the United States as well as ask for name, sex, age, date of birth, race, ethnicity, relationship and housing tenure – taking just minutes to complete.

  • Reply to: A Penny for Your Thoughts?   5 years 7 months ago

    USPS has tried to be innovative but gets squelched by congress and has become the cash cow of the federal government.

    USPS tried to launch secure e-mail (E-com) in the 80's and 90's, it failed. Competition whined and special interests prevailed again.

  • Reply to: A Penny for Your Thoughts?   5 years 7 months ago

    It seems to me that OIG almost doesn't have enough to do.... Thoughts such as these, as well as the "silly rules" post, are the mark of an organization/group of people who don't have a REAL job... These types of things are a NIT in the scheme of real lives....

    As for the commenters -- let's not Over-think this people; its just about stamps.... (Though I think the philatelic community would have a Great field day with fraction-ated stamps!)

  • Reply to: A Penny for Your Thoughts?   5 years 7 months ago

    A simplified rate structure will increase demand for USPS products.

    The postal service was onto something with flat rate boxes. It would be good to continue with the theme of simplifying rates.

    I propose marketing books of stamps that reflect a postal rate table that has been simplified.

    Some books of stamps have stamps that are prices to easily cover the postage of a First class mail.

    There are a few types of books that cover Priority mail and there are a few types of book that cover parcel post mail.

    Each book of stamps has a conveniently printed explaination for the rates associated with the particular class of mail.

    The rate table can be a simple formula of a base rate plus a per unit additional weight charge, similar to what there is in first class mail.

    For example, the first ounce may cost 44 cents and each additional ounce may cost 22 cents.

    One first class mail book may include a combination of 44 cent stamps and 22 cent stamps.

    You may also be able to purchase a first class mail book for higher weight first class mail.

    This mail book may include stamps that are $1.32 and $2.42 which would cover 5 ounce pieces and 10 ounce pieces.

    The computation could actually be simplified as (# ounces + 1)*($0.22).

    The mail rate may also depend on a simple zone computation where a person would count up how many zones that the piece must travel.

    The service expections would be clearly printed on the book of stamps and may depend on the number of zones through which the piece must travel.

    This rate structure could also be applied to priority mail and package services.

    For example the computation for priority mail could be something like (2 * # zones + # pounds + 3)*($1.03).

    Some FAQs for mail acceptance rules may be also printed on the books for reference.

    There can also be some simple instructions specifying some special services that may be purchased for the piece. See below**

    The question may arise, what about PAEA and the rule that you can not increase mail rates at a rate faster than the CPI? This can easily be handled because only the average rate can not exceed the CPI. See below for a more detailed discussion.*

    By simplifying the rate structures, people will be more likely to purchase stamps to have on hand for when they need to send something.

    This removes the transactional costs for customers having to go to the post office.

    When a customer wants to send something, they will just put a few stamps on it and leave it for their carrier to be picked up.

    * Economists and lawyers may come to an agreement about how best to meet the requirements of PAEA.

    I may propose a simple computation for computing rates for 2010.

    Step 1: Take the 2006 (first year of PAEA) rate table, and multiply by the 2009 volumes for each of those rates.

    Step 2: Multiply this number by the cumulation of CPIs from 2006 through 2009.

    Step 3: For each class of (competitive) mail, solve for the base rate and additional unit rates so that the multiplication of the resultant rates times the volumes associated with these rate categories from 2009 does not exceed the value computed in step 2.

    There is additional work required for setting reasonable rates when zones are involved as one wants to ensure at least that the additional long distance transportation costs are covered in delivering to these zones, but this should certainly be doable.

    ** The optical readers on the machines may read written information in addition to the destinating address.

    Some data that it could collect includes self reported information such as weight and zone. This would help in verifying proper postage paid both by machine and by carrier.

    Also it could collect data on special services. Perhaps a customer wants an email each time the piece passes through a processing facility.

    Then they could write "email verify" and include their customer id from the website. They then just add the proper number of stamps for this service according to the back of the stamp book.

  • Reply to: FERS Flu: A Looming Epidemic?   5 years 7 months ago

    What happened to the FERS Sick Leave Credit. I am going to retire Feb 10 and I have almost 600 hours of sick leave. The question is, do I get sick or are they finally going to come around and give FERS personnel credit or buy back my hours.

  • Reply to: A Penny for Your Thoughts?   5 years 7 months ago

    I voted for whole cents but I wish I had voted for a nickel. I don't care what anyone says sending something from the east coast to the west coast for 44 cents is a bargin any way you look at it.

  • Reply to: Preventing Workers’ Compensation Fraud   5 years 7 months ago

    I agree whole heartedly with besharpone. There are those that are truly injured. They ones not have spoiled it for the rest. Again don't get caught up in management trying to pit craft against each other.

  • Reply to: A Penny for Your Thoughts?   5 years 7 months ago

    Stamps are for the basic American consumer. The Postal Service would rightly be a laughing stock if it broke stamps below the 1 cent increment.

  • Reply to: Silly Rules   5 years 7 months ago

    Most of the silly practices I've encountered involve an area that has been hit on several times in this blog. Management is more concerned with making their "goals" than with the cost involved.
    1. Pay someone to drive 60 miles to pick up a handful of missent letters.
    2. Paying numerous people to make "special runs" for Express Mail items that did not make dispatch on time.
    3. Scanning a 60 cent Delivery Confirmation label more times than a Certified or Insured item. Just to try and make sure we don't miss one delivery scan because thats the pet project of the time. We're doing scans now that a few years ago, when questioned about doing arrived at unit DelCon scans, we were told "can't do it".
    4. Every employee is checked out before hiring them. Why doesn't management trust us. The "no personal items on the workroom floor" rule is a slap in the face concerning trust.
    5. You hire a Postmaster to run an office, but they are not given the "authority" to run it as they see fit but they are held "responsible" when there's a problem with a rule generated by somebody in an office somewhere who has never even touched a piece of mail. Let the Postmasters and supervisors do their jobs and if they can't perform, get rid of them (don't just move them to a place where they do less harm/work).
    6. Don't try to mandate policy for every office just because some offices/managers fail. Find the problem and fix it. Don't apply a band-aid by making another item to scan, form to sign, or report to submit.
    7. Start treating a city carrier like rural carriers. Yea, I know, the Union won't agree to it. If you treated city carriers like rural carriers, you could eliminate so many programs, reports, headaches, and upper level EAS positions (reduce anyway). DOIS, MSP scans, street time/office time issues, deliveries per hour, office efficiency, street efficiency, requests for overtime, counting every little piece of mail for DOIS, pivot plans, and more I'm sure. And thats just in the local post office. How many OPs Support people are monitoring the "numbers" so they can tell us we're not doing good enough. Why are all these "numbers" only important for city routes and not rural.
    8. The Associate Supervisor Program can not make a supervisor. If people have no experience in supervising people, why are they being selected as supervisors? Answer.....because anybody with any experience can see how the supervisors are treated/paid and unless they "have to" will avoid it like the plague. Supervisors get dumped on from both side and don't get paid appropriately for the crap the put up with. (I'm referring to the rare, qualified supervisor). The bumps on a log supervisors get paid pretty well for what they do. Postmaster's are largely figureheads and most offices run fine without them because the supervisor handles the day to day functions.
    9. I really like the MPOO's who are determined that workhours and mail volume directly correlate. If mail volume drops 20 percent, clerk hours should drop by 20 percent. There are many fixed requirements that make this assumption absurd.
    10. Mystery shopper is a joke. At least in small towns. There is no way you can get an accurate indication of how well an office is performing by a five minute visit a few times a year. My office got scored less than perfect the day the twin towers were destroyed (9/11). The clerks minds were not focused (wonder why). We protested and lost.
    11. Ordering supplies....I got no problem with E-Buy. I got a problem with the six people who have to approve whether or not the office needs everyday office supplies, priority/express shipping supplies, etc. Shouldn't the Postmaster be held accountable for this?
    12. Oh Yea, now we have to add another person to the list when we order a printer toner cartridge and get this........if we don't include the serial number of the printer, the order will be declined.
    13. And if anyone changes something on the order, like a changing the type of pen you ordered because they know of a cheaper one, the entire order has to go back to the requisitioner and start the approval process again. This can happen several times in one order. If we have a certain list of the cheapest versions of items available, why have the other options? The Postmaster should know what he needs better than someone 200 + miles away.
    14. Micro-management is a bad thing. And it appears that the Post Office thinks its the best thing since sliced bread.
    15. VOE is a joke. You have to be counceled before you complete the survey.
    16. DOIS.....we have a program designed specifically to determine how long a carrier should be in the office and on the street based on mail volume. How come management isn't happy if the carrier performs to this standard? They want the carrier in quicker than what DOIS says...go figure. And on top of that, if the carrier has 700 pieces of boxholder mail, they get no additional time. Somebody's never carried mail before, have they?
    17. Many other report fall into this same group of "we need statistics" or "we don't trust you to do your job" reports. CPMS, SPMS, SOX, distribution scans, box up time scans, Del Con scans, and more.
    18. The email communications system is out of control. You receive the same email from 3-5 different people because nobody knows who gets what from who. Upper management, different offices, etc should be contacting lower levels of management, who can determine who actually needs the information, instead of everyone sending everything to everybody. How much time is wasted reading emails that don't apply to you, just because it was easier for the sender to select everyone down to the custodian about management issues.
    I'm tired writing and if you read all this, your tired reading. There is still much more that hasn't been touched.
    It would really be great if the OIG would send out a compilation of what was addressed in this blog. Even if nothing changes.

  • Reply to: Should the Postal Service Eliminate Sunday Mail Processing Operations?   5 years 7 months ago

    Yes. Please spare all mail from the Flats Shuffler Shredder (FSS) at least one day a week. I'll deliver the beautifully walk sequenced output of 'self-serving printers' on Sunday off the clock. Stay tuned for video highlights.

    http://www.youtube.com/watch?v=sID1lRTnXDY

  • Reply to: Silly Rules   5 years 7 months ago

    You can still buy from local merchants, you just have to pay with the IMPAC card. If you can't find what you want thru EBuy, you can local purchase. You can order only one broom through one of the suppliers, I've done it. But if you can't find something, or if you find it significantly less expensive, or if you just need it right away, use the local purchase option.

  • Reply to: The OIG Wants to Know How You Feel about Sick Leave   5 years 7 months ago

    Sick leave is earned. If an employee is sick, that employee should be able to use sick leave without the added stress of having to deal with an abusive supervisor upon the employee's return to work. At my plant, we are understaffed and our "leaders" now use the phrase: "Do more with less". (Fewer people, more work) Then these same clowns want to lecture employees who dare to use 8 hours of sick leave. I have more accrued s/l than my supervisor yet he had the nerve to counsel me for going home sick and using 4 hours. He told me that (the ubiquitous)"they" would want documentation. The more he talked, the less I listened. I've used a grand total of 12 hours of s/l this year and this dummy has the nerve to try and threaten me. I know that it's coming from the people above him, but still...

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