In fiscal year 2018, the OIG hotline was contacted 96,252 times, almost double the number from the year before. Yet many of those complaints don’t actually fall within our jurisdiction and so we pass them along to the Postal Service.
We established the hotline two decades ago to receive complaints and tips from postal employees and customers on such things as fraud, waste of funds or resources, mail theft, and other postal crimes. Complaints also include charges of misconduct; violations of laws, rules, or regulations; and danger to public health and safety as related to Postal Service programs and policies, employees, and contractors.
Your information is extremely important to us. They lead to both audits and investigations. That’s why we make taking tips about fraud, waste, and misconduct simple. Just go to www.uspsoig.gov and click on the large red hotline box on the homepage.
That’s the most direct way to contact us if you see a postal crime being committed, or a potential misuse of postal equipment, or a violation of rules by a postal employee or contractor. More information on how our hotline can help you, please visit www.uspsoig.gov/hotline.