• Project Title:
  • Mail Processing Facilities Staffing
  • Start Date:
  • Monday, August 28, 2017
  • Estimated Report Release Date:
  • February 2018

The Postal Service uses a staff modeling tool called the Function 1 Scheduler to determine optimum staffing levels at mail processing facilities. The tool utilizes data inputs such as mail volumes, types of mail processing machines, transportation arrival and departure times, and mail processing productivities.  The Postmaster General said in July 2017 the Postal Service needs to match employee workhours to mail volume to offset higher than expected mail volume loss.

The objective of our audit is to determine if mail processing facilities are optimally staffed based on use of the Function 1 Scheduler.  

We invite you to answer the following questions in the comment section below:

  • What additional factors or data inputs should the Postal Service consider when determining staffing levels at mail processing facilities?
  • How reasonable are the results of the Function 1 Scheduler? 

Comments (8)

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  • anon

    At the west valley LDC in Phoenix AZ This has been a unmitigated disaster they are trying to create an entire tour 1 with currant staffing so they are spreading two tours of workers into three. Now all tours are short handed cannot get the mail out the grievances are piling up daily they farm out people from one section to fill in another where they have excessed from. Does that make any sense?? They abolished close to 100 bids and have since posted maybe 40 bids. This cycle we get no bids at all leaving us unassigned and they tell us probably won't be any bids till January because they don't want to post anymore bids because the scheduler has already changed and adjusted the start times. Talk about waste and fraud they will pay out millions in penalty grievance because they don't have the ability to staff there own building. They needed about 40 new hires to make it work they were told no come up with a plan to make it work so without being able to hire staffing they will make everybody work maximum overtime and in the process uproot everybody's lives in the process my twenty years means nothing I have been reduced to a MHA moving me around the building when they want. We are a day late and growing by the day every day now looks like xmas trucks lined up down the street. Dock so full of mail they can't get anymore on the floor so don't be expecting your mail to be on time. But then again they just change the color on the standard mail anyway. It's a joke

    Oct 16, 2017
  • anon

    From what I have seen this will be a financial pit fall for USPS, I will cost more to achieve the same work results and at the same time further delay the mail. I have spoken with everyone from the plant manager to the PMG and they are still doing it. There is no question that in the current configuration according to the F-1 scheduler, it will not work and will cost more for a delayed product. Either they have to bring back the mail that Billings took from Great Falls Montana, or adjust transportation to make this work. I have given them all my 2 cents worth, It is still going forward. Watch the numbers when this takes place.

    Oct 07, 2017
  • anon

    South Suburban P&DC and other Chicago Facilities have admin staff that have form 50's on nights, but never work that shift and are not on 1723's

    Oct 06, 2017
  • anon

    One thing I noticed about the F1 scheduler is that it does not account for Annual Leave or Sick Leave awarded (and taken) as a result of the workhours, or time to hash the mail, which is becoming increasingly manualized due to changes upstream of DDCs/P&DCs; only the raw throughput of the automation itself seems to be accounted for. The consequencial difference where I'm at estimated our throughput at a little over 1600 manhours a week, where our actual figure, including annual leave allowance, is more along the lines of 1920. So a facility that's supposed to operate at 48 clerks was reduced to 43; and in the past two to three months, it's also resulted in a dramatic increase in work-related musculoskeletal injuries, causing the staff to be even *more* shorthanded, and accruing about 150-200 (!!) manhours a week in mandatory overtime.

    Sep 28, 2017
  • anon

    The distance from Maplesville Alabama to Montevallo Alabama is just over 20 miles. Counting the Maplesville and Montevallo Post Offices there are 5 Post Offices in that distance. That means Post Masters for each and facility cost for all. The Post Offices In Randolph (36792), Ashby/Brierfield (35035) and Wilton (35115) could be eleminated. It might anger some, especially those working there or renting the facilities but it would not interfere with mail.

    Sep 27, 2017
  • anon

    I am a PSE mail processing clerk working in automation. Overtime is given out every day for the regulars. With all that overtime being handed out, I don't understand why conversions for PSEs have stopped and why jobs are being abolished/reverted. How does that make sense? If everyone showed up for work, then maybe it might be adequate staffing. However, that never happens. No one gets fired for missing too many work days or being constantly late for work, nor does anyone get fired for being a lousy worker. After all, the slower you work, the more money you make in overtime pay. Also, a lot of workers have FMLA and many are constantly out for Wounded Warrior Leave. PSEs are supposedly used to fill in the gaps. However, it doesn't seem to make a difference. PSEs do what the regulars do because there are no consequences. Management needs to set work standards and write people up for not meeting standards. I believe that more people would show up for work and do a good job if they knew that their jobs were on the line.

    Sep 26, 2017
  • anon

    September 17, 2017. At the South Suburban facility, CFS clerks were pulled from the CFS unit to process mail for the plant because they were short staffed. Supervisor said they were in dire need and would do something nice for the clerks who agreed to volunteer.

    Sep 17, 2017
  • anon

    DBCS machines are improperly staffed. There used to be signs talking about preventing repetitive motion injuries and ergonomics and rotating feeding and sweeping every two hours. Now we are consistently working at least half of our shifts alone on the two person machines.

    Sep 16, 2017

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