Shedding a Light on USPS Service Performance
You probably have heard a lot recently about the pandemic and other issues causing problems with mail delivery, with some people saying it takes weeks for packages and letters to arrive. Maybe you even experienced problems yourself. Maybe you’ve been getting your mail on time and wondering what all the complaints are about.
Did you ever wish you could get a better understanding of how the Postal Service is doing across the country? Well, now you can. We recently launched a new service performance webpage that includes an interactive map displaying quarterly data on the Postal Service’s service performance around the country.
You can filter the data by time period, geography, mail class, or service standard. Want to see on-time performance for presorted First-Class Mail that is supposed to be delivered in two days? You can. Maybe you’re interested in focusing on Marketing Mail in New York? You can filter the map to see that also.
We will continue to update this page quarterly as the Postal Service releases new data. The interactive map is not all the website features; it also functions as a one-stop-shop for all the OIG’s published and upcoming work on service performance. So, take a look and tell us what you think
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Why does the USPS even have a tracking system at all? It's always wrong and utterly useless. They sent me two texts on Thursday telling me that my package was on time and would arrive on Friday. On Friday morning, I checked, and all it said was that it was running late, but still would arrive, eventually. No location, no updated ETA. NOTHING.
So, my Priority Mail package that should have arrived Wednesday or Thursday won't arrive until AFTER the Monday holiday. Most likely next THURSDAY (based on the last 12 times I have been screwed) That's TEN days for a package that was supposed to arrive 1-3 days, according to their advertising and the price I paid.
Thank you for your comment. Regarding your concern, please contact Postal Service Consumer Affairs Office at https://postalpro.usps.com/ppro-tools/consumer-affairs
Thank you
A
Thank you for your comment. Regarding your concern, please contact Postal Service Consumer Affairs Office at https://postalpro.usps.com/ppro-tools/consumer-affairs
SOMEONE PLEASE HELP?