on Jun 23rd, 2014 in Delivery & Collection | 8 comments

When you think German ingenuity, perhaps high-end automobiles or precision cameras come to mind. Might be time to add individual residential parcel box lockers to the list.

Don’t laugh. Deutsche Post DHL plans to roll out individual locked parcel boxes to interested German households, and if successful pilot tests in two cities are any indication, the idea could prove to be a lucrative hit.

The German postal operator is convinced residential parcel boxes are a key element in its strategy to secure more of the growing package business. Deutsche Post sees these home-based parcel delivery lockers as a more convenient option for e-commerce customers, who would otherwise probably have to trek to their local shop or parcel terminal to collect their parcels.

Deutsche Post isn’t claiming it’s the greatest development since sliced bread, just since the invention of the mailbox. Customers can choose among different designs, sizes, colors, and mounting methods. In addition to receiving parcels, they can also place outgoing packages in the box.

The parcel lockers are aimed at single-family and two-family homes or those apartment complexes with enough space and easy accessibility for delivery. At a rental price starting at 1.99 euros ($2.70) per month or outright purchase starting at 99 euros (about $135), it’s not clear how many customers will jump on the offering. But Deutsche Post thinks the convenience factor and improved customer experience will win over a number of residents.

Home parcel lockers are another way the German postal operator is trying to serve customers in a rapidly changing ecommerce market, where double-digit growth is expected to continue for the next 4 years. The U.S. Postal Service is also seizing the opportunities ecommerce provides, and its 20 percent growth in package revenue over the past few years is a testament to the promise of this market.

Do you think home-based parcel box lockers would work in the U.S.? Would you be willing to pay a small monthly rental fee or buy a box for a more secure home delivery of parcels? If yes, how much would you be willing to pay?

Would you be willing to pay a nominal monthly fee for an individual parcel locker at your home?


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Yes, I would buy that box. The Box would have to be in a spot where it's not visibly seen from the outside the house or the of the Street view.

I do a lot of online shopping for myself and the kids.



it would be better privacy for delivery of mail and protecting it from rain or damage thanks the mercedes of boxes

I want to preface this by saying that I believe this is just another way to squeeze money out of already tapped out citizens. But, we are getting to a point where it may become necessary for security's sake.

Packages are getting lost at record rates. Everything is scanned as "delivered", but the recipient never actually receives it. In good neighborhoods as well as bad, packages are being "lost." Are they stolen off porches? Stolen by temporary postal workers (CCAs) who don't have much to lose? Or just misplaced by oblivious untrained clerks (PSEs) or bottom of the test score barrel regulars who don't give a rats butt about job quality. Yes, a parcel can be "lost" in a postal branch, because some dyslexic clerk misplaced it. And why don't the carriers leave pick up slips for the customer anymore? Why do they just dump the parcel and leave? Time constraints. They are not allowed to use the couple of seconds necessary in order to leave a notice for the customer to pickup the parcel at the station.

Supervision? Yes, another joke. They can't manage their operations--they are busy in meetings or filling out spreadsheets of fake numbers that are needed to satisfy the managers in the top heavy agency.

Until the agency actually tries to once again provide service to the customers in the way they have become accustomed over decades, the service will continue to spiral down into just another 3rd world postal service, where only the rich who can afford extra security measures will be guaranteed to receive their parcels and letter mail.

I would pay for a parcel container, because I can afford it and because I know that's my best chance of actually receiving my mail. The next best way would be to become the parcel clerk in the station of one's home zip code, an option no one in the public has.

USPS already has excess space in post offices being taken by PO boxes that are underitized. Replace them with parcel lockers and share with multiple customers. They could sign up and have user ID and PWs only valid when specific customers products are in box. Customers notified by email that they have a pickup. Give them X amount of time to retrieve. If "clock" runs out then put back in staging area and customer will have to get at window and sign. Stop wasting space and spending money unnecessarily.

Have everyone to put their mail box on the street. Carriers can deliver 3 boxes on the street to one on the house plus the safety of walking. There are dogs just waiting to bite the postman. Snow and Ice cause accidents slips, trips, falls how much does this cost the Postal Service (another accident) There are several ways to reduce cost this is just a few that would help. I already said about the advertisement on the Postal Vehicles.Just one for thought is City routes should be evaluated like Rural Routes. My bet from experience is that the overtime would be reduced by a large per cent. All I can say is wake up and give the carriers a reason to NOT work OT.???? Just a food for thought. I will be willing to work for nothing just to show you that it can be done. Keep my Retirement coming. Thanks for the great years I enjoyes with the Postal Service.

The package lockers look blightly--this is a definite no. I'd rather buy insurance on the package and use it in case the package is lost or stolen.

Community mailboxes and a few years later parcel lockers, were installed in our subdivision ILLEGALLY 27 years ago as the city had banned them. The PO refused to remove them. They are a blight on my lawn and the PO does not maintain them unless called when rusted and about to fall over. Locks are difficult and sometimes unable to get parcel out until PO person gives it to you a few days later. Not all parcels fit; a DVD player last week would not fit and even though someone was home and the box was on my lawn, the pink slip said it wouldn't fit and no secure location was available. The interesting part on tracking was it said the parcel was delivered 2 hours before the time on the pink slip they left. The slip said they would attempt to redeliver but when I called to PO to say I would pick it up I was told they were not going to redeliver unless I called! The package was picked up the morning after tracking said it was delivered--25 days after it had been sent!! For 19 days tracking said it was still at the accepting PO. USPS has changed the name of Parcel Post to Parcel Select--changing the name of the snake does not change the behavior. The 2-9 days for delivery quoted in my experience has never occurred. When you call you learn the package is not considered late for 30 days--and 2 months is possible to wait for delivery. This is not one person quoting this; this has been repeated many times over the years. One of my packages took 45 days and was heavily damaged. Last week?s package was crushed but item arrived safe this time. It only took a few minutes of research to learn it was only a name change on the product and one shipment to learn that a 'new' product had old bad habits that have not died. TRACKING and DELIVERY TIME needs to be significantly improved.