Have you ever tracked a piece of mail and noticed it seems to be taking a not-so-direct journey? This sometimes happens when the Postal Service mistakenly sends mail to the wrong facility. But why does this happen, and how often?

We sought to answer those questions in a recent audit report. Mail can get misrouted for several reasons. For example, postal employees may forget to remove old routing labels from reusable trays and bags. Or mail bins fill up at sorting machines, and the overflow can obstruct the mail chute, pushing incoming mail pieces into bins for other destinations.

The Postal Service, it turns out, does a pretty good job of routing the mail, especially considering the challenges brought on by the pandemic. Less than 0.2 percent of First-Class Mail letters were misrouted. We did, however, identify a few best practices the Postal Service could implement nationwide. These include managers communicating with each other when mail is misrouted to the wrong facility and adding extra containers next to high-volume ZIP Code bins so employees can easily replace the full bins.

These and other measures should help keep mail on the most direct route from sender to receiver.

Comments (76)

IMPORTANT – PLEASE NOTE: Complaints about the Postal Service – including lost, stolen, or mishandled mail – that are unrelated to the content on this page will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.

Leave a comment

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
  • anon

    Stupid routing by USPS. Item routed from destination zip 49858, to zip 49802, to zip 53154, to zip 17604. From Wisc to Mi back to Wisc to Pa. Destination is Indiana 46637. Still in route. Can't find any logic in that! Unfortunately way too typical for the USPS. Example #2, item routed from zip 46765, to zip 15095, to zip 48101, and finally to zip 46601 destination. Original zip 90 miles from destination, yet item goes through two additional states before it's back in original state of IN. STUPID!!!

    Sep 17, 2021
  • anon

    Since 9-10-2021 my package has gone back and forth from the Pontiac MI post office to the Warren MI post office. I live in Troy MI. I WANT MY PACKAGE! What do I do??

    Sep 17, 2021
  • anon

    My package just went from being in Memphis to being in Atlanta. I live in Pittsburgh. But my dad working for FedEx has given me a feel for the mishaps that happen. Sometimes it's not even a mishap and it's on purpose. I was just out here looking to see if there was a logical answer, but this comment section is golden. For those of you that want to disolve UPSP and have private options be aware that you can still use other options and guess what these problems STILL HAPPEN. It's not just that USPS is bad, they're decent, but there are so many working parts and if even one of them go slightly off your package may be sent the wrong way. That's consistent between services. The only real difference is how they handle it.

    Sep 16, 2021
  • anon

    I ordered a part for my lawn mower back on Aug 26th that never arrived, no movement in tracking for 2 weeks... So, I reordered the part.. It arrived at NJ distribution center on Sept 14, then Richmond, Va later that night... I thought I'd have it today, grass is really getting long... Didn't get it, Just checked my tracking... It just departed NJ again on 15th... This is why it takes so long to get packages and/or increases the odds that a package will get lost...

    Sep 15, 2021
  • anon

    I sent 2 packages to SLC at the exact same time (same transaction); one got there ahead of schedule, yet the other is in New Jersey... the complete opposite direction from where it was sent and where it was supposed to go. How? They were literally on top of each other when I left the post office.

    Sep 15, 2021
  • anon

    I was waiting on a package from the UK, thought it was going to be here in time because it reached the Indianapolis sorting center on Sunday. I live in Indianapolis, not too far from the center. Checked today and it said that it was sent to Detroit, MI on Monday. I was hoping for it to get here before Thursday but I'm not sure that's going to happen.

    Sep 14, 2021
  • anon

    2 of my packages have been stuck in the TETERBORO NJ DISTRIBUTION CENTER for over a week! What the heck!!! and when I googled this i came up with people having the same issue 10 yrs ago! what's up with this distribution center. you need to figure it out and fix it!

    Sep 13, 2021
  • anon

    My package was sent from CORAM NY 11727 to Rockville MD 20850. It got as close as Gaitherburg MD, a few miles away. The next update says it had arrived at the Eastern Maine distribution center. It shows up in my Informed Delivery account, so they know my name and address. It was probably mis-sorted, maybe placed in a wrong bin by hand? If they could read the address well enough to put on my ID account, I assume they put the correct sorting code on the envelope. Can a sorting machine mis-direct a piece of mail with the right bar code? It is First Class, which uses a less detailed tracking method. As I understand, they use the bin number instead of the individual tracking numbers on packages in the bin. I would hope that wouldn't impact the sorting process.

    Sep 13, 2021
  • anon

    What is wrong with priority Mail the last 4 packages I’ve received 3 of them got all the way to my city post office then they are sent to another state then sent back to me?

    Sep 13, 2021
  • anon

    I sent blood samples collected at home from Baltimore, MD, to Pittsburgh, PA, four times over the past few weeks. The lab prepaid for expedited return shipping through USPS. Two packages went straight from MD to PA with no problem, but one went down to Houston before being rerouted to Pittsburgh. The other is currently in Beaverton, OR, and I have no idea how that happened. I'm just hoping the samples won't be degraded by the time they reach their destination. I will not be happy if I have to repeat these tests because of a USPS mistake.

    Sep 12, 2021
  • anon

    I am concerned about tax documents that are delivered to the wrong address and feel that extra care should be given to identity-sensitive mail. The postal service recently misrouted someone's IRS mail to my address; the name was not a match, the town was not a match, and the zip code was not a match. (The street address was the only similar aspect, but still not a match to mine.) If the Town/State/ Zip Code line slipped below the window during the routing process, which it looks like it may have, there were at least three check points (a sectional center facility, a remote video encoding center, and my small town post office) where a person or a sorting machine should have flagged it to read the bottom line before coding it to the wrong town, and before delivering it to the wrong name and address in that wrong town -- especially given the sensitive nature of correspondence from the IRS.

    Sep 09, 2021
  • anon

    I always track my packages. The most recent package's final destination is Indianapolis IN. It arrived there on September 01, 2021. By September 04, 2021 this same package was in Memphis TN. By September 06, 2021, this same package was back at the same Distribution center in Indianapolis IN that it was at on September 01, 2021. It is still in transit, mind you, it is Priority Mail- 2 day, and was due on Friday September 03, 2021. It was mailed in Delaware on Tuesday , August 31, 2021.???????????

    Sep 07, 2021
  • anon

    My package has definitely taken a wrong turn it's destination is elkton,Elkton, and was sent from Jersey city, NJ I have posted below the route so far for the package that I was to receive by 9/4/21 today is 9/5/21 doesn't look I will receive it until 9/7-9/8/21... this is way out of the route it should have went.. September 5, 2021, 11:38 am Arrived at USPS Regional Destination Facility EASTON MD DISTRIBUTION CENTER  Your item arrived at our EASTON MD DISTRIBUTION CENTER destination facility on September 5, 2021 at 11:38 am. The item is currently in transit to the destination. September 5, 2021, 7:00 am Departed USPS Regional Facility BALTIMORE MD DISTRIBUTION CENTER  September 3, 2021, 10:55 pm Arrived at USPS Regional Facility BALTIMORE MD DISTRIBUTION CENTER  September 3, 2021, 9:23 pm Departed USPS Facility HYATTSVILLE, MD 20785  September 3, 2021 In Transit to Next Facility September 2, 2021, 9:52 pm Arrived at USPS Facility HYATTSVILLE, MD 20785  September 2, 2021, 3:25 am Departed USPS Regional Facility SEMINOLE-ORLANDO FL DISTRIBUTION CENTER  September 1, 2021, 4:16 am Arrived at USPS Regional Facility SEMINOLE-ORLANDO FL DISTRIBUTION CENTER  August 30, 2021, 6:50 pm Shipping Label Created, USPS Awaiting Item JERSEY CITY, NJ 07304 

    Sep 05, 2021
  • anon

    Here's a major thing that could be done to improve the system of tracking "missing" packages. Instead of sending inquiries about missing/delayed packages to the PO where they are supposed to be delivered, why not send the inquiry to the location where the package was most recently located? I get a monthly club order from a shipper in Colorado, Several times over the past year, the packages has either sat in Colorado Springs for multiple days (up to a week) or done the same at the Denver Processing Center. After the appropriate number of days elapses, I contact USPS to report a missing package. The USPS system sends the inquiry to my local PO in New Jersey. What on earth are they supposed to do about it? If the inquiry went to the place where the package was, wouldn't they be more likely to know what's happening? Alternatively, if a package is shown as "in transit" for an unusually long time -- having "departed" one facility but not "arrived" at the next -- why not contact both the facility it left and the one where it's supposed to be going? Contacting the local PO at the delivery point seems silly when the package is still at least 1 or 2 stops from arriving at the local PO.

    Sep 03, 2021
  • anon

    Item was purchased from an online store. Store ends up being in north Georgia. Cool, that’s 4 hours away. Item ships and is received in Atlanta distribution. That is expected. Item is scheduled to be delivered today. Wake to find it is in Spokane, Washington and is delayed. Now why would it need to be sent to WA when it was shipped from Georgia to another Georgia address?

    Sep 01, 2021
  • anon

    Mailed 2 packages same day from TX, one going to CA and one going to OR. The one going to OR was delivered today, the one going to CA was inexplicably sent to Miami, FL. Lesson learned, all future shipments will be done through UPS as clearly USPS is incapable of simply mailing a package.

    Aug 30, 2021
  • anon

    Misrouting indeed... frankly it is amazing what seems to go on with the USPS these days... please explain the following tracking report? Still live and apparently in endless loop..... (I have filed claims and notified about the item to the USPS but to no avail..).. I feel like i am in the movie Ground Hog day... its starting its sixth loop between Stamford . CT , White Plains, NY and Jersey City, NJ: August 29, 2021, 7:32 am Arrived at USPS Regional Facility WHITE PLAINS NY DISTRIBUTION CENTER Your item arrived at our USPS facility in WHITE PLAINS NY DISTRIBUTION CENTER on August 29, 2021 at 7:32 am. The item is currently in transit to the destination. August 29, 2021, 6:40 am Departed USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 29, 2021, 3:33 am Arrived at USPS Regional Destination Facility STAMFORD CT DISTRIBUTION CENTER August 28, 2021, 11:16 pm Departed USPS Regional Destination Facility NEWARK NJ DISTRIBUTION CENTER August 28, 2021, 10:09 pm Arrived at USPS Regional Facility NEWARK NJ DISTRIBUTION CENTER August 28, 2021, 4:04 pm Arrived at USPS Regional Facility JERSEY CITY NJ NETWORK DISTRIBUTION CENTER August 28, 2021, 7:28 am Arrived at USPS Regional Facility WHITE PLAINS NY DISTRIBUTION CENTER August 28, 2021, 6:30 am Departed USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 28, 2021, 2:36 am Arrived at USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 28, 2021, 1:20 am Departed USPS Regional Facility JERSEY CITY NJ NETWORK DISTRIBUTION CENTER August 27, 2021, 5:36 pm Arrived at USPS Regional Facility JERSEY CITY NJ NETWORK DISTRIBUTION CENTER August 27, 2021, 7:21 am Arrived at USPS Regional Facility WHITE PLAINS NY DISTRIBUTION CENTER August 27, 2021, 6:34 am Departed USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 27, 2021, 12:25 am Arrived at USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 26, 2021, 10:28 pm Departed USPS Regional Facility JERSEY CITY NJ NETWORK DISTRIBUTION CENTER August 26, 2021, 11:23 am Arrived at USPS Regional Facility JERSEY CITY NJ NETWORK DISTRIBUTION CENTER August 26, 2021, 8:54 am Arrived at USPS Regional Facility WHITE PLAINS NY DISTRIBUTION CENTER August 26, 2021, 8:14 am Departed USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 25, 2021, 8:22 am Arrived at USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 25, 2021, 7:54 am Departed USPS Regional Facility WHITE PLAINS NY DISTRIBUTION CENTER August 25, 2021, 6:39 am Arrived at USPS Regional Facility WHITE PLAINS NY DISTRIBUTION CENTER August 25, 2021, 5:23 am Departed USPS Regional Facility KEARNY NJ DISTRIBUTION CENTER August 24, 2021, 10:45 pm Arrived at USPS Regional Destination Facility KEARNY NJ DISTRIBUTION CENTER August 24, 2021 In Transit to Next Facility August 23, 2021, 5:03 am Arrived at USPS Regional Facility JERSEY CITY NJ NETWORK DISTRIBUTION CENTER August 22, 2021, 7:15 am Arrived at USPS Regional Facility WHITE PLAINS NY DISTRIBUTION CENTER August 22, 2021, 6:30 am Departed USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 21, 2021, 11:09 pm Arrived at USPS Regional Facility STAMFORD CT DISTRIBUTION CENTER August 21, 2021, 10:01 pm Departed USPS Regional Facility JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER August 21, 2021, 3:46 am Arrived at USPS Regional Facility JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER August 20, 2021, 7:07 pm Processed Through Facility ISC NEW YORK NY(USPS) Origin Post is Preparing Shipment August 17, 2021, 4:23 am Processed Through Facility BRUSSELS EUROPEAN MAIL CENTRE, BELGIUM August 17, 2021, 12:18 am Processed Through Facility BRUSSELS EUROPEAN MAIL CENTRE, BELGIUM August 17, 2021, 12:18 am Acceptance BELGIUM

    Aug 29, 2021
  • anon

    some one could make a short movie about this. maybe a cartoon. a mail package trying to find its way home to the correct address and keeps getting sent some where else far away. the package can see its home through the cracks in the vehicle door and starts to cry as the house gets further away.

    Aug 31, 2021
  • anon

    Wow. We're going through EXACTLY the same issue right now. Item shipped from the UK, now touring in a circle among Stamford, White Plains and Jersey. It's been doing so for over 10 days now. Calls to the Post Office have been made and a lost mail form was filled out online at the Post Office worker's suggestion. Still nothing, just continuing along the same loop. It's as ridiculous as it is infuriating.

    Aug 31, 2021
  • anon

    Hello Gino, Thank you for your comment. Regarding your concern, please contact Postal Service Consumer Affairs Office at https://postalpro.usps.com/ppro-tools/consumer-affairs

    Aug 31, 2021
  • anon

    I sent a package 2 day priority mail to Callistian Springs Tn. It was supposed to arrive at destination on Tuesday. Package was in Nashville Monday an hour away from destination not it’s in Cleveland Oh many many hours away now. This was a time sensitive package. I paid for priority mail.

    Aug 25, 2021
  • anon

    I look forward to the postal service inevitably being dissolved in favor of private enterprise. My package was so close I could have just swung by after work to pick it up. It is now 790 miles away in Ohio. Beautiful work USPS. Just beautiful. Government incompetence at its finest.

    Aug 25, 2021
  • anon

    I fully understand why the USPS looses money. I ordered a part from North Carolina 8/17 Tracking 8/18 shipped from statesville nc 8/19 Greensboro nc 8/20 nashville tn 8/21 should have received package Franklin ky 42134 8/21 but package went to Oshkosh wi 8/22 Indanapolis in 8/23 Oak creek wi 8/24 Indanapolis in 8/24 departed indainapolis in to WHERE ????????

    Aug 24, 2021
  • anon

    My package which was shipped from LA was supposed to be shipped to Glendale CA but is some how in Utah.

    Aug 21, 2021
  • anon

    After reading some of these comments my experience is obviously common but none the less shocking. According to the tracking texts I signed up for my package has so far traveled 773 miles in the wrong direction. I calculated this by looking up the addresses of the various Distribution Centers the package has visited so far and using Map Quest. Just unbelievable.

    Aug 21, 2021
  • anon

    My package departed Jersey City distribution center and then was in transit. Six days later the tracking info said it departed again 6 from Jersey City. Then it departed Springfield Massachusetts distribution center, and then arrived again in Jersey City. The package is intended to go to Rhode Island. I’m worried that my package, which is fragile, may be damaged with all the extra travel.

    Aug 20, 2021
  • anon

    Hello Lucy, Thank you for your comment. Regarding your concern, please contact Postal Service Consumer Affairs Office at https://postalpro.usps.com/ppro-tools/consumer-affairs

    Aug 31, 2021
  • anon

    I would love to actually see the statistics on the number of packages misrouted, and not just the first class letters. I repeatedly have packages arrive at my local distribution center in NC, only to have them routed elsewhere. I've also had a fair number of packages go on walkabouts throughout the country before arriving in NC. It would be interesting to have USPS calculate how much of the workload is from completely unnecessary handling of the mail.

    Aug 17, 2021
  • anon

    My package that includes medicine has taken 8 days from California. I’m tracking it but it ended up in Brooklyn, NY Distribution Center 2 days ago then to zip code 11213 on August 13, then back to Distribution Center in August 13/14 and back again to that same wrong zip code 11213. The correct zip code is 11201. This is urgent medication!

    Aug 14, 2021
  • anon

    I usps a package from Harrisburg NC on July 14. It was not scanned again until July 19 in Detroit Mi. Now i was told package from damaged and have not heard from anyone. I filed a lost package form and still no response. If the package was broke open in Detroit, why was it not put into another box and sent to me. My local post office sent them an email identifiying what was in the box and now has not heard back from Detroit. I want my items. How can this happen and where is my items.

    Aug 13, 2021
  • anon

    First class mail coming from FL. to NC. Package made it to my local post office in 2 days then was sent to a Chicago distribution Ctr. where it sat for 2 days, sent to another Chicago location for another 2 days, back to 1st Chicago location for a day then finally last night package made it to my local post office. I thought today was gonna be the day, I was wrong. This morning it was sent to the post office in the next city over where it has sat since 9am.

    Aug 12, 2021
  • anon

    My mail is constantly misrouted and what should be a normal 3-4 day delivery more often than not takes 2 weeks. It seems like this is something that happens far too often at my address. So is it my address that's flagged or something and I'm being messed with or this is a bigger problem than your % you quoted?

    Aug 11, 2021
  • anon

    Your distribution centers are run by idiots. How does a package go thru customs in NY, than get handed off to a NJ distribution center, than make it all the way down to an Orlando FL distribution center for which I live in Florida, only to be sent back to the NJ distribution center for them to send it out again? This is not my first rodeo with this happening with the USPS whether it's an international package or a domestic package.

    Aug 06, 2021
  • anon

    I ordered something from CA which was shipped out immediately and arrived in Detroit, MI. Normally my package is then sent directly to where I'm at in the thumb. Instead it has been to Lansing, Grand Rapids, Saginaw and is now back in Lansing for some reason. I've checked the address multiple times. I also have informed delivery and it was said my package would be here Monday August 2nd. Never got a package or confirmation that it was delivered. I checked informed delivery and saw that my package for some reason was sent to Lansing. This is absolutely ridiculous and inexcusable. The package is first class and should have arrived 1-3 days after shipping. I have never had issues with USPS before now. I will be contacting the original shipper and advise them not to use USPS. Please look into why this is happening because a lot of people rely on USPS to receive their mail and stop sending us junk.

    Aug 06, 2021
  • anon

    I bought something on ebay that shipped from LA CA. I live in northern WI. It should be simple, right? Wrong. For some dumb reason, the package had to go to Jacksonville, FL first before heading to WI, adding 2-3 days to it's journey, and I don't know how many extra miles. No wonder the USPS can't operate in the black anymore...

    Aug 05, 2021
  • anon

    I gave a return envelope with the correct address to the Suisse Consulat, for a visa on the passeport, they send it back with the tracking number from NewYork city to Brooklyn NewYork, for a local mail, that’s so curious and ridiculous that a mail on the same city is still in transit to next facility. Since 07/10/2021 to now 08/03/2021. Yes it’s a mistake of misrouted from employee but go to the source of the issue and make up it almost a month. Truly

    Aug 03, 2021
  • anon

    Package 1. Georgia to Nashville TN then back to Atlanta GA bounced around for 5 days in Atlanta then 2 more days to Hephzibah GA. 10 days in transit to go 150 miles what the hell! Package 2. From Warrendale PA to Akron Ohio. 185 miles. Left Warrendale PA went to Wisconsin then to Illinois and sitting there still. This in the span of 1 week what the hell is wrong with the US Mail system!

    Jul 25, 2021
  • anon

    I ordered a hat that was being delivered from Canada. I live in Poulsbo, WA and the package went from a facility in Tacoma, within a days delivery to my address when it was sent 2/3 across the country to Champaign, IL. this isn't the first time I've had this happen to me, but by far the time that's gotten under my skin. I do not believe that Stat of .2% of packages not being delivered properly since it has seemed to have gotten worse as almost 1 in 5 of my deliveries go through this BS. Please have all correspondence via email.

    Jul 13, 2021
  • anon

    Received phone message regarding mail being delivered to the wrong mailbox. Just like in the past: new delivery person, regular mail carrier on vacation, etc. Not interested in any more excuses we want a resolution. The majority of the mail we receive is junk mail as we have a PO BOX. I asked to be contacted by email and instead received a phone call resulting in a voicemail message - why? All correspondence in email please. Thank you

    Jun 18, 2021
  • anon

    I ordered reading glasses from Greenwood IN. The package went from Greenwood to Indy to Jersey City NJ to Newark NJ where it sat for four days. I live 15 miles from Newark. Today, the package was shipped to Stamford CT! It's now 3 days late for delivery and it has to go back to Newark from Stamford and then to my local PO. Why anyone still uses the USPS for package delivery is beyond me.

    Jun 16, 2021
  • anon

    I had ordered from ebay a small part. Post office declared it was delivered to my mailbox although i never received a notice that something was delivered that day. Posted a request to find out what happened- I received a notice it was being investigated and two weeks later i was told gps data says the post office driver location was at my mailbox when the delivery occurred. All the mailboxes (7) for the culdesac and road are next to each other. Who knows who got my first class mail but from now on i specify signature required. They sent an email declaring the issue was resolved and I never got my part with no recourse

    Jun 10, 2021
  • anon

    My office receives numerous complaints weekly about mishandled mail at the MEMPHIS NETWORK FACILITY which we forward to the USPS chain of (haha) command. The response, NONE.

    Jun 10, 2021
  • anon

    Why doesn't management address issues? Are they prevented from replacing negligent workers? My package delivered to MEMPHIS NETWORK FACILITY by DHL, to be mailed to Tupelo, Miss., 100 miles to the SE. Package was sent to Pittsburg, Penn., via Cincinnati. Returned to Memphis where it languished for several days before being put BACK on a truck to Pittsburg yesterday! Sadly, this is the third time in 18 months a priority package has taken the same route from Memphis. Yes, the workers are making mistakes, for whatever reasons, but management seems to do nothing to correct issues. Start firing managers. Complaints are ignored. My recent complaint was answered by a CSR in the Tupelo USPS. Tupelo is golden, and NOT the problem. Why route a complaint to the final destination, when the package is misrouted before prior to reaching FD? PLEASE, go to the source of the issues, then move up the paygrade scale to the real problem.

    Jun 10, 2021
  • anon

    It's absolutely mind-boggling that you are asking the question of would customers except reduced customer service if the prices were lowered if you reduce customer service any lower than it already is there will be none I have never been so disgusted and disappointed with a government entity as I am the post office in my entire life they've managed to lose four separate pieces of mail that was detrimental that I receive it big shocker nothing a month-and-a-half later still nothing no answer that is unscripted whatsoever no help no customer service and no mail lol and you're actually asking opinions about reducing the customer service to lower prices do you know what a joke that is I don't know what happened to The Postal Service but it never used to be this way ever I used to always count on USPS it's a complete joke anymore I would rather drive five states to pick my stuff up they never count on this place again ever !! BEYOND DISGUSTED

    Apr 26, 2021
  • anon

    USPS has the most ridiculous shipping practices.. I ordered an item that was to be shipped from Texas to Arizona. The item left Keller, TX on April 3rd. It arrived in Fort Worth, TX April 4th. From there it was sent to Indianapolis, IN, spent 5 days there and then sent to Memphis, TN on April 10th, where it is still sitting today, the evening of April 12th. What on earth, USPS, you literally had to just send it straight WEST!!

    Apr 12, 2021
  • anon

    Yeah this is fantastic. A great example is when Amazon tried to send me multiple packages from their San Antonio facility to my address in Del Rio, TX. The local post office (literally the worst I’ve ever seen) received the packages from Amazon, then decided to send them aaaaaalllllllllllll the way across the state to Corpus Christi. Literally should have been at my house that day, but instead USPS figured it’d be a great idea to send them on a bit of an adventure first. Seriously, why do we keep this garbage operation running? All anyone gets with USPS is junk mail, late, lost, or incorrect deliveries, and headaches.

    Apr 04, 2021
  • anon

    I ordered an item march 24 and paid 16 dollars for priority shipping. Package shipped march 25 from nassau n.y. Supposed to be here march 29. It took it 5 days to go 72 miles to springfield ma. It got there on march 30. Tracking says it processed through there that day and tracking has not been updated since and this is april 4th. No telling when it will get to S.E. missouri. Last item I ordered set at hazzlewood Missouri for 15 days before it moved again. VERY Unacceptable. Will never use usps again. Will use a reliable shipping method such as fedex or ups

    Apr 04, 2021
  • anon

    UPS isn't much better to be honest. They stop delivering at quitting time which I get but then hire more people to cover what needs to be delivered.

    Jul 20, 2021
  • anon

    Personally I get sick and tired of paying extra to receive less. Priority mail handled with less care than first class, and first class that could go travel faster if it was sent with a blind man on a donkey. Of course none of this would be possible without that slime ball DeJoy mucking up the works. But that's your problem and probably no one will read this. But Priority Mail that leaves Florida, gets put on a truck and sent to Tennessee and that's where the tracking stops is not any reasonable person's idea of efficiency. Just be proud that your lack of effort is directly responsible for destroying my business.

    Mar 29, 2021
  • anon

    Thursday, March 25, 2021 paid for overnight express. $26 and change, from Virginia to Palm Coast, Fla. (to be delivered via the PO on Pine Cone. This was delivered on time but in the wrong key box for the so called gang mail boxes in a senior community. This was to be delivered at the front door and not in a box. After several phone calls Friday, March 26, and talking to 3 different employees, it was confirmed the particular carrier would be notified to rectify the situation and bring the overnight express pack to the front door of the correct address today, Saturday March 27. Still waiting.

    Mar 27, 2021

Pages

Recent Comments

Monthly Archive