Like most retailers, the Postal Service uses mystery shoppers — customers unknown to the retail staff who fill out evaluations on their shopping experience — to determine how well retail units are performing. Not every postal retail unit is visited by mystery shoppers. Only units with a certain amount of revenue are included in the mystery shopper program.
It takes a lot of vehicles to move 154 billion pieces of mail each year. And a lot of fuel to power those vehicles.
While the Postal Service’s Postal Vehicle Services (PVS) fleet is a small part of the entire fleet — about 4,300 vehicles made up of cargo vans, tractors, and smaller...Read More