Undeliverable as Addressed Costs More than You Think

Undeliverable as addressed (UAA) mail is a clunky name for a big problem: Mail not reaching its intended recipient because the address is incorrect, incomplete, or illegible. UAA mail is costly to both the Postal Service and its customers – about $1.5 billion a year for the Postal Service and $20 billion for the mailing industry, according to a report we issued last month.

 

It’s the Thought that Counts

Talk about getting inside the customer’s head. That’s what we did – quite literally – in our most recent research and resulting white paper, Enhancing the Value of Mail: The Human Response. The insights should help companies better understand the effectiveness of physical advertising mail, particularly as compared to digital ad mail.

 

Who We Are and What We Do

Sometimes it can be confusing to keep track of who does what in this postal world. The U.S. Postal Service has a wide range of stakeholders, including a few entities with oversight responsibilities. We, the Office of Inspector General (OIG), are one of those entities.

 

Getting in on the Global Action

Here’s a question: What percentage of America’s 30 million companies export?

25 percent
10 percent
1 percent

With global ecommerce topping $1.3 trillion last year, we would understand if you picked the top choice. The answer, however, is 1 percent – considerably lower than all other developed countries – according to the Department of Commerce. And of U.S. companies that do export, 58 percent export to only one country, usually Canada or Mexico.

 

A Golden Opportunity?

The U.S. Postal Service is best known for delivering the mail. But did you know it’s also the number one seller of the most widely used type of alternative financial service in the United States? We’re talking about money orders, which function like prepaid checks. The Postal Service sold a whopping 97 million of them with a face value of $21 billion in fiscal year 2014.

 

Pages

Recent Poll

Number of packages you returned or plan to return post-holidays:

Recent Comments

  • 1 day 15 hours ago
    On priority mailing tracking you should always indicate the next location or post office the package is being sent to. Just to say next location tells me nothing.
  • 2 days 20 hours ago
    Thank you for evaluating and repairing postal buildings recognizing that these assets are important to their communities. I was unable to find current list of buildings that are to be repaired and...

Monthly Archive