Thinking Outside The Envelope

A leading book on business strategy and innovation claims, “through innovation, business organizations can change the world.”
A 2010 study on global postal innovation by Capgemini states “there is a general tendency among all postal operators to diversify by investments outside their core business (mail, parcel),” especially into the logistics and financial services areas. Among European operators, Poste Italiane, Swiss Post, Deutsche Post DHL (Germany), and Austrian Post, in particular, have increased their share of non-core business.

 

What Else Could Postal Carriers Do?

City and rural carriers deliver and pick up mail, including letters and packages. In addition, they are familiar figures who care about the people they serve, often helping in dramatic ways while making their rounds in neighborhoods 6 days a week. The U.S. Postal Service has many examples of carriers sending for help when senior citizens fail to collect their mail, alerting residents of fires, aiding accident victims, and even stopping burglaries.

 

Postcodes and Geocodes – Changing the Address System?

Traditional addressing systems rely on subjective identifiers like street names and business or residence numbers. These addressing systems have generally offered the U.S. and many foreign postal services an effective means to identify pickup and delivery locations. However, recent technological innovations related to digital mapping have led some to consider the adoption of an addressing system based on geocodes.

 

Top 10 Stories of 2011

It’s been a year of major changes in the postal world. Looking over the headlines, the staff at the Office of Inspector General has pulled together the list below of the top 10 postal stories for 2011. Take a moment, read them over, and vote for your top story of the year. If you think we missed one, let us know!

10.Another Year, Another Loss – Even with a deferral of the retiree health payment, the Postal Service loses $5.1 billion in 2011, although $3.7 billion is changes to workers’ compensation expenses.

 

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Recent Comments

  • 6 hours 22 min ago
    I shipped out a box of my books on June 5th from Oklahoma to Connecticut, about a third of my library. The other two boxes are still waiting to be sent out. The box was supposed to arrive on the 12th...
  • 6 hours 23 min ago
    Hi Elizabeth, Thank you for your message. The OIG is an independent agency of the Postal Service and day-to-day mail delivery issues are outside of our jurisdiction. If you have not already done so,...

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