Click-N-Ship® — Have You Used It?

The Office of Inspector General (OIG) independently audits the efficiency and effectiveness of Postal Service programs such as the online shipping solution Click-N-Ship®. However, OIG employees are also customers of the Postal Service, with their own experiences. Tara, a member of the OIG’s Communication team, tried Click-N-Ship® over the holidays and volunteered to write about her experience.



Free and Reduced Rates

Have you ever wondered why the Postal Service offers free rates for the blind, balloting materials for overseas voters, and items sent by some consular officials? Or why it offers reduced rates to qualified nonprofit organizations, election officials, local newspapers, and publishers of educational material? It is because Congress mandates that the Postal Service provide free or reduced rates to these mailers and then appropriates money to reimburse the Postal Service for the revenue “forgone.”


Preventing Workers’ Compensation Fraud

The Postal Service funds workers’ compensation benefits for employees who sustain job-related injuries. In FY 2008, the Postal Service incurred over $1.2 billion in workers' compensation expenses. In addition, the Postal Service estimated its liability for future workers’ compensation costs at nearly $8 billion. The U.S. Department of Labor’s Office of Workers’ Compensation Programs (OWCP) administers the workers’ compensation program and then bills the Postal Service for reimbursement.


Neighborhood Mail

The Postal Service requires full addresses on most mail, but this creates unnecessary complications for small local businesses such as pizza parlors and dry cleaners that simply want to send a flyer to every address in the surrounding area. It would be much easier for them to bring a stack of unaddressed mail pieces to the Postal Service and let the Postal Service deliver one to each address.


Returning Purchases through the Postal Service

Merchandise Return Service and Parcel Return Service allow merchants to pay the shipping charges for their customers' returns. Merchandise Return Service is the end-to-end version, and Parcel Return Service provides workshare discounts for mailers willing to pick up the packages within the Postal Service's network. The U.S. Postal Service Office of Inspector General independently audits the efficiency and effectiveness of Postal Service programs such as Merchandise Return Service and Parcel Return Service.



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