The Postal Accountability and Enhancement Act (PAEA) requires the Postal Service to measure service performance and report to the Postal Regulatory Commission (PRC). The PAEA directs that external measurement systems be used for evaluating the Postal Service’s mail delivery performance unless alternate systems have been approved by the PRC. The PRC reviews this data to ensure that delivery performance does not deteriorate under the current rate setting process and to assess customer satisfaction.
It’s not only travelers that have to deal with delays at the airport. Seems inbound international mail does, too.
But the U.S. Postal Service isn’t necessarily at fault when inbound international mail is delayed. While on a plane and even after it’s unloaded but not yet tendered to the...Read More