Today’s topic in our week-long series on What America Wants from the Postal Service considers ways in which the Postal Service could generate revenue to sustain its operations. The Postal Service’s future financial health depends on its ability to generate revenue, as well as cut costs (yesterday’s blog topic). In the larger debate about reinventing the Postal Service’s business model, the topic of allowing the Postal Service to offer non-postal products and services frequently emerges.
Americans are a mobile bunch. Last year, the U.S. Postal Service processed nearly 37 million change of address (COA) requests, with most of them (20.6 million) submitted as hardcopy requests.
With COA service, residential and business customers can have their mail forwarded to a new...Read More