Alan Robinson, President, Direct Communications Group, is one of our guest bloggers in the "Five Elements of a Postal Solution" blog series. This is the full version of Alan Robinson's blog.
Should the Postal Service be a competitive business, an enabling infrastructure, or something in-between?
This is the first in our "Five Elements of a Postal Solution" blog series.
Link to the blog by Richard Kielbowicz.
Link to the blog by Steve Hutkins.
Link to the blog by James Campbell.
Link to the recap of the week.
The Postal Service is one of America’s great institutions. It connects 150 million households and businesses and is the bedrock infrastructure of the American economy and society. Yet the Postal Service faces powerful and unpredictable forces. These forces – the economic downturn, the Digital Age, globalization, and statutory and regulatory demands – are fundamentally changing its outlook for the future. Actions are needed by postal management and Congress to assure that all Americans have universal access and the opportunity to take part in the emerging new world.
The U.S. Postal Service launched its first mobile application for the iPhone in October 2009. On several occasions, the app was listed as one of the top 10 free business applications for the iPhone. Using this application, customers can find post offices, look up zip codes, calculate postage prices, and track packages. Nearly 985,000 customers have downloaded this application and more than 50,400 use it at least once a week.