Revenue Protection


The Postal Service does not receive tax dollars to sustain its operations, but relies on accurate postage payments for support. While the vast majority of the Postal Service’s customers pay the full cost of mailing, revenue loss, otherwise known as revenue leakage, can occur when individual or business customers don’t pay the appropriate postage for their mailings.
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Business Mail Acceptance Entry Points

Mailings that meet minimum volume and preparation requirements to qualify for reduced postage rates are called business mail. Properly accepting business mailings is critical for the Postal Service since it accounted for $25 billion in revenue in 2010. Several types of Postal Service facilities accept business mail. Business Mail Entry Units have acceptance clerks with specialized training and systems for accepting business mail. Local Post Offices can also accept business mail.
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Stamp Distribution Networks: Finding New Efficiencies

The sale of stamps and related products are a core Postal Service business. The Postal Service prints billions of commemorative and definitive stamps annually to enable customers to mail pre-paid domestic and international mail and to also encourage stamp collecting. Given the traditional importance of stamps to the Postal Service, it is vital that the process by which stamps are distributed to customers be both timely and secure.


Our Third Year

Pushing the Envelope was launched in the late Fall of 2008. Since then, we have posted 118 topics (including this one) and received more than 3,800 comments from our readers. Topics covering issues of interest to Postal Service employees generated the greatest response. Our top five, by views, include the following:

1)Silly Rules
2)OIG wants to know how you feel about sick leave
3)Nationwide Wage Uniformity
4)Brainstorm Ideas part 2 (allowed people to choose the best idea)
5)Brainstorm Ideas to Help the Postal Service


Postal Service Customer Service Is It Working for You?

The Post Office isn’t the only place to shop for mailing services. Postal Service customers can purchase products and services at postal stores and other facilities, and on-line at They can also call 1-800-ASK-USPS, to get answers to their questions and address their needs. Some of the more popular customer services options available are:

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Recent Poll

Would you abandon your online cart if you discovered at checkout that shipping costs money?

Recent Comments

  • 3 hours 20 min ago
    Suspicion of passport stolen during "tracked" delivery # 9114 9999 4431 3872 0739 02, case # CA125527754. Details follow in message intended for Customer Service previously contacted by...
  • 6 hours 12 min ago
    Excellent job in making these payments. Retirees should never have to worry about the stability of their benefit programs - and their retirement pay... I had read somewhere that this plan was put...

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