Though there has been a steady decline of customers’ usage of First-Class Mail™ over the last decade, writing and sending letters through the U.S. mail used to be very popular ways of letting someone know you cared. For example, many of us remember when we were kids waiting anxiously for the delivery of the mail to see whether that special birthday present from Grandma and Granddad had arrived. And, with sincere gratitude, many of us remember penning a letter to Grandma and Granddad, thanking them for that special birthday present.
The U.S. Postal Service has an obligation to ensure the safety of its employees by creating and maintaining a violence-free work environment. Our recent audit work confirmed that the Postal Service has a comprehensive program to identify, review, report, and address employee assaults.