A recent study from a Washington think tank argues the U.S. Postal Service should provide only last-mile delivery of mail and open all other aspects of the mail system to competition. The report from the non-partisan Information Technology and Innovation Foundation came to a similar conclusion as an earlier proposal from a group of four mailing industry leaders who released a concept paper that also proposed a public-private partnership with the Postal Service focusing on final delivery. Those authors envisioned that this so-called hybrid model would encourage innovation and efficiency.
You hear a lot about employee engagement these days. Seems every organization will tell you it’s important, including the U.S. Postal Service.
But what exactly is employee engagement? Is it just a fancy name for morale? Partially it’s about morale. But engagement also encompasses...Read More