Opportunity Knocks

The aptly named Business Service Network (BSN) is charged with servicing the U.S. Postal Service’s 23,000 largest customers by addressing service issues, answering questions, and fulfilling other requests. Given the annual postal spend of this customer group – almost $38 billion in fiscal year 2013 alone – it clearly behooves the Postal Service to keep these customers happy.


Should the Postal Service continue its consolidation plan?

It’s baaack.

Network consolidation will return in January 2015, a year after going on hiatus. The U.S. Postal Service announced recently that it would resume consolidations, closing up to 82 mail processing facilities. This second phase of the network consolidations should be done prior to the 2015 fall mailing season.

The Postal Service expects the changes to yield $750 million in annual savings and to affect about 15,000 employees. In 2012 and 2013, the Postal Service consolidated 141 mail processing facilities, resulting in cost savings of about $865 million.



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Recent Comments

  • 1 day 10 hours ago
    I am also adding the same issues in Coppell. I order glaucoma eye drops from a mail order pharmacy in Florida. 2 mths ago they sent my package to mcKinney from Coppell in error . It took approx 3...
  • 1 day 16 hours ago
    Click and Ship has been down for months. I get the error message "Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type." I...

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