There’s an adage in business that it’s cheaper and easier to retain existing customers than to find new ones. It’s been estimated that it costs five times as much to acquire a new customer than to retain ones. This explains why businesses work so hard to keep customers happy.
It’s all about getting injured employees back to work.
Postal employees injured on the job can return to work even if they can’t perform their regular jobs — so long as the work is within their medically defined restrictions. That’s the idea behind the U.S. Postal Service’s Limited Duty...Read More