The Right Sort of Sorting

As package volumes climb, so too has the U.S. Postal Service’s investments in sorting systems. Since 2015, it has deployed 33 Small Package Sorting System (SPSS) machines costing over $141 million. It intended to invest another $23 million to have seven more SPSS machines operational during the current holiday season.

 

Semiannual Report to Congress

Two times a year, we publish a report of our work and activities for a just-ended six-month period. This Semiannual Report to Congress (or SARC, as we affectionately call it) is required by law, but it’s also a chance for us to share our record of work with our many stakeholders.

The work reflects our mission of ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also help maintain confidence in the postal system and improve the Postal Service’s bottom line through independent audits, investigations, data analytics and research.

 

Delivering Peace of Mind

Do you mail in your tax returns? Have you ever received a summons for jury duty? If so, it’s likely you’ve sent or received Certified Mail — a special service from the U.S. Postal Service that provides proof of mailing to the sender.

 

Open or Closed: Now You Can See

If you are a regular visitor to our blog or any part of our website, you are probably familiar with our mission: to ensure efficiency, accountability, and integrity in the U.S. Postal Service. Our work also helps to maintain confidence in the postal system and to improve the Postal Service’s bottom line.

We achieve the mission by performing independent audits and investigations and conducting in-depth research and analysis on postal issues to identify opportunities for revenue growth and increased operational efficiencies.

 

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  • 3 hours 40 min ago
    I've had a package that has been at ISC New York since April 7th. This is unacceptable, trying to get this figured out has been a nightmare. When I call to file a case I'm told its being...
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    My package was reported according to tracking to have arrived from Thailand at JFK on 4/7, it is now 4/19 and there hasn't been an update since! Nearly 2 weeks yet my home address is merely 15...

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