We all know that management mantra “what gets measured gets managed.” Hence, much attention is placed on the U.S. Postal Service’s service standards and service performance goals.
You may have noticed that most of our blogs are based on our recent audit reports, which lets us highlight some of our work and solicit feedback from readers. Stakeholder input often provides ideas for future reports.
In fact, our ideas for audit work must be balanced between stakeholder...Read More