• on Jun 22nd, 2015 in Mail Processing & Transportation | 12 comments

    Undeliverable as addressed (UAA) mail is a clunky name for a big problem: Mail not reaching its intended recipient because the address is incorrect, incomplete, or illegible. UAA mail is costly to both the Postal Service and its customers – about $1.5 billion a year for the Postal Service and $20 billion for the mailing industry, according to a report we issued last month.

  • on Jun 15th, 2015 in Ideas Worth Exploring | 0 comments

    Talk about getting inside the customer’s head. That’s what we did – quite literally – in our most recent research and resulting white paper, Enhancing the Value of Mail: The Human Response. The insights should help companies better understand the effectiveness of physical advertising mail, particularly as compared to digital ad mail.

  • on Jun 8th, 2015 in OIG | 1 comment

    Sometimes it can be confusing to keep track of who does what in this postal world. The U.S. Postal Service has a wide range of stakeholders, including a few entities with oversight responsibilities. We, the Office of Inspector General (OIG), are one of those entities.

  • on Jun 1st, 2015 in Ideas Worth Exploring | 1 comment

    Here’s a question: What percentage of America’s 30 million companies export?

    • 25 percent
    • 10 percent
    • 1 percent

    With global ecommerce topping $1.3 trillion last year, we would understand if you picked the top choice. The answer, however, is 1 percent – considerably lower than all other developed countries – according to the Department of Commerce. And of U.S. companies that do export, 58 percent export to only one country, usually Canada or Mexico.

    Global ecommerce has exploded recently, jumping 24 percent last year and expected to leap another 20 percent this year. So why do so few U.S. companies take the plunge?

  • on May 25th, 2015 in Ideas Worth Exploring | 54 comments

    The U.S. Postal Service is best known for delivering the mail. But did you know it’s also the number one seller of the most widely used type of alternative financial service in the United States? We’re talking about money orders, which function like prepaid checks. The Postal Service sold a whopping 97 million of them with a face value of $21 billion in fiscal year 2014.

    The Postal Service also offers international money transfers, prepaid gift cards, and limited check cashing. From 1911 to 1967, it even offered savings accounts through the Postal Savings System, which prompted millions of Americans to move a portion of their nest eggs from under the mattress into savings accounts.  

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