Keep it Clean… and Safe

We hear a lot about the U.S. Postal Service’s brand. And rightfully so. The brand is among its most precious assets.

The post office lobby is certainly a lens through which the customer views the brand. A post office lobby is the principal business office of the Postal Service and often the only close-up look at postal operations that many customers get. Its appearance directly affects the Postal Service’s public image.


Relying on Risk Models

The image of the auditor sitting in front of a stack of spreadsheets, with a trusty calculator at the ready, is right out of central casting. So is the investigator on round-the-clock surveillance to uncover fraud or misuse of government funds.

Those techniques have their place, of course, but today’s audits and investigations rely heavily on data analytics and risk models. At the U.S. Postal Service Office of Inspector General (OIG), we have invested in building an analytical, evidence-based culture that depends on data to promote efficiency and effectiveness in government.



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Recent Comments

  • 13 hours 25 min ago
    I used the chat option in an unsuccessful attempt to obtain assistance with my problem and found it most frustrating. I asked whether I was interacting with a human since I suspected this was a chat...
  • 13 hours 54 min ago
    I contacted the Post Office in Tracy CA because I had a delivery going to wrong address. I wanted to give them a heads up to catch it for me and send it to the correct address. They were spot on with...

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