Need to reschedule a package delivery that’s in route? Not a problem. Want your medication refill at your door just a few hours after renewing the prescription? Can do. Order a shirt online and get it that same day: Check.
The customer is king, or queen. It’s an age-old mantra that rings especially true in this age of the “empowered” customer.
The U.S. Postal Service has a lot of kings and queens. Last year, 857 million retail customers visited the more than 30,000 USPS-managed retail spaces, generating...Read More