Relying on Risk Models

The image of the auditor sitting in front of a stack of spreadsheets, with a trusty calculator at the ready, is right out of central casting. So is the investigator on round-the-clock surveillance to uncover fraud or misuse of government funds.

Those techniques have their place, of course, but today’s audits and investigations rely heavily on data analytics and risk models. At the U.S. Postal Service Office of Inspector General (OIG), we have invested in building an analytical, evidence-based culture that depends on data to promote efficiency and effectiveness in government.

 

Looking at Product Cost Changes

There are many ways to cut costs. Ask any company that has tried to reduce costs. Or even look at your own household situation. You can cut down on take-out dinners, cancel a vacation, or drop a gym membership you aren’t using anyway. But at a certain point, you realize some costs are just not in your control. You can’t do much about what the utility company charges you or what it costs to fix your car when it breaks down.

The same is true for the U.S. Postal Service.

 

B2C Growing Pains

As an online shopper, the world is your oyster. You can pretty much order anything from nearly anywhere in the world for delivery to your home, or in some cases, to wherever you direct the package. And increasingly, consumers are getting these deliveries at a reasonable cost and with plenty of visibility along the way.

 

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Recent Comments

  • 2 hours 16 min ago
    I don't believe ease of shipping is the issue. Ease of delivery is and should be the focus. As a millennial who is busy, lives in a major city and in an apartment complex - my focus is on what...
  • 2 hours 27 min ago
    My post office is routinely late and inconsistent. The current set up is the local post office delivers letters and envelopes while all packages are handled by a warehouse annex. This means that I...

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