• on May 28th, 2013 in Strategy & Public Policy | 0 comments

    What do you want from your Postal Service? It’s a simple question, yet it is probably one that few citizens have pondered – even as our nation’s policymakers consider how best to reform the U.S. Postal Service. The voice of the American public has largely been absent from the debate about what role the Postal Service should play in meeting modern communications needs.

  • on May 21st, 2013 in Strategy & Public Policy | 3 comments

    Lean Six Sigma is a method used in many large organizations to look for improvements in business efficiency and effectiveness. It relies on a team-based approach to focus on the customer, on removing waste, and on improving processes. The Postal Service and the Office of Inspector General are among the many companies and organizations that use Lean Six Sigma as a continuous improvement tool to try to get at the root of the problem rather than just solve the problems as they arise. Management uses the insights gained from the Lean Six Sigma approach to reduce variations in processes and systems.

  • on May 14th, 2013 | 0 comments

    Money orders are a safe and convenient way for customers to make payments or forward cash. This modest and longstanding postal product has quite a notable history. The government established the United States Money Order System in 1864 to allow Union soldiers to send money home to relatives and to reduce the risks associated with sending cash through the mail.

  • on May 14th, 2013 | 1 comment

    For more than 20 years, the National Association of Letter Carriers has led its annual national food drive, Stamp Out Hunger, to collect non-perishable food to alleviate hunger for the 50 million Americans affected. This Saturday, May 11, letter carriers will pick up canned goods and other non-perishable food left by customers in marked bags.

  • on May 14th, 2013 in Strategy & Public Policy | 5 comments

    In the late 1950s, McDonald’s executives discovered that being in the real estate business was more profitable than focusing solely on the food business. McDonald’s founder Ray Kroc had a business partner, Harry J. Sonneborn, who devised a plan to purchase or lease the land on which nearly all McDonald’s restaurants would be located. He then charged franchisees a monthly rental fee for the land, or a percentage of their sales, whichever was greater. The rest, as they say, is entrepreneurial history.

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