Top 10 Postal Stories of 2009

Those of us helping on the Office of Inspector General blog had so much fun last year we thought we would make the top 10 stories an annual event. We’ve provided the top 10 postal stories for 2009. Tell us about any stories we missed and add whatever comments you think appropriate. In particular, we would like to get your input on the top story, so take a minute and vote in the poll below.

[poll id="73"]

And now in reverse order . . . our top 10:

 

 

 

Pricing and Price Caps

The Postal Accountability and Enhancement Act of 2006 (PAEA) changed the way the Postal Service sets rates. It divided postal services into two broad categories: market dominant (mailing services) and competitive (shipping services). Market dominant products constitute about 90 percent of postal revenue. They include First-Class Mail, Standard Mail, Periodicals, and some Package Services. Products such as Priority Mail, Express Mail, and bulk Parcel Post are considered competitive. The PAEA placed a cap on price increases for market dominant products.

 

Total Factor Productivity (TFP)

When people try to discover whether the Postal Service is operating more efficiently or not, they often talk about TFP. What is TFP? TFP stands for Total Factor Productivity. It measures the ratio of the Postal Service’s outputs to its inputs, in other words, how much output the Postal Service produces with the inputs it uses.

 

At the Post Office

Last Monday was predicted to be the busiest day of the year for Post Offices™ across the country. Have you visited a Post Office recently? If so, we would like to hear your story.

Why were you there? What worked well? What didn’t work well?

Has your local Post Office adopted any best practices that should spread across the country? Are there any low-cost improvements that would improve the retail experience?

[poll id="67"]

[poll id="68"]

[poll id="69"]

 

Pages

Recent Poll

How many packages would you say you’ve returned in the past year?

Recent Comments

  • 7 hours 14 min ago
    Charlie, you are right on. Every day I see my flats in my tub of flat-sorted mail that are all out or order. Someone takes the time to bust open my shrink wrapped (and otherwise bundled) flats that...
  • 1 day 59 min ago
    I have never had any package get stuck or lost here. I don't send and receive a ton of packages, but I do a fair amount. I'm sure that it does happen on occasion, but i'm just in awe...

Monthly Archive