Surface Visibility (SV) may sound like a nautical or even aeronautical term, but to the U.S. Postal Service it refers to multiple systems integrated to scan and track mail transported within the postal network. In fact, if you've ever used USPS Tracking to find where a package is, SV scanning has helped provide the answer.
More packages and fewer letters is the new normal for the U.S. Postal Service. Now it needs to adapt its delivery operations to this mail mix to protect service. Unfortunately, some customers are already feeling negative effects of this changing mail mix.
In Atlanta, customers complained...Read More