Our Fourth Year

Pushing the Envelope is entering its fourth year! So on this annual observance of our birthday, let’s look back at some of the successes of our third year and consider where we hope to take this blog in the next year.

We published our first blog in October 2008, and since that time, Pushing the Envelope has tried to highlight a number of important postal issues for the benefit of postal stakeholders and the public at large. In the last year alone, 1046 comments have been posted in response to topics on our blog.


Postal Service Revenue: What Should be Done?

Much emphasis has been placed on reducing the Postal Service’s costs in response to its financial crisis. Yet financial viability could come in the form of a balanced approach that both reduces costs and increases revenue. How would a smart business respond to declines in its major products? Would it raise prices where possible in stagnant areas and invest the proceeds into existing or new growth areas? Would it selectively discount products to grow volume in price sensitive segments?


Digital Currency: An Opportunity for the Postal Service?

When you buy your groceries, how do you pay for them? What about when you go to the gas station or neighborhood restaurant? How do you buy items online? Cash may still be king, but in everyday life, it is being eclipsed by newer digital payment methods such as credit cards, debit cards, and electronic transfers. These payment methods are often more convenient than carrying around lots of cash, but they are not equally available to everyone. People who don't have bank accounts or credit cards cannot access the full-range of digital currency products.


To Decouple or not to Decouple…

The Postal Service has “coupled” its retail and delivery operations, both managerially and physically, since delivery services were first established almost 150 years ago. Historical patterns, or the needs for delivery service efficiencies, primarily determined the location of physical facilities, which typically house both delivery and retail operations. Demands for postal retail services are changing both geographically and demographically as consumers age and population centers shift.


Protecting International Revenues Domestically

In a time when the Postal Service has suffered declines in volume and revenue across many categories, it has turned to the international market. For example, it has seized opportunities, including with China, to increase its overall market share in package and express business. But the Postal Service has to maintain an “international” infrastructure in order to efficiently receive and dispatch this mail flow.



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