No one can claim 2013 was an uneventful year in the postal world. Early in the year, the U.S. Postal Service made the blockbuster announcement that it would move to 5-day delivery, but by mid-year it had changed course and pulled the plan. Then, on Christmas Eve, the Postal Regulatory Commission issued a momentous decision to approve the exigent price increase, only temporarily through surcharges. Sprinkled in between were drones, barcodes, and Sunday delivery.
Your challenge, if you choose to accept it, is to reduce undeliverable as addressed (UAA) mail by 50 percent. Okay, those weren’t the exact words, but that was the challenge put forward 10 years ago by then-Postmaster General Jack Potter.
At that time UAA mail – undeliverable because of...Read More