The Pushing the Envelope blog team, along with the entire OIG, would like to wish everyone very happy holidays and a safe, healthy, and happy new year. We're taking a break this week, so we'll see you all next Monday, January 4, when we present our Top Ten Postal Stories of 2020.

Comments (5)

  • anon

    Dear postal workers, I apologize that your very well paid ($300,000 per year) post master has made a few poor decisions including cutting overtime going into the holiday season. I am aware that it is not your fault that a package mailed on 12/7 in Indiana has not yet arrived in Michigan mail 12/28. I should have just drove there and picked it up myself. I will not treat any of the postal employees poorly, it is not their fault they have poor leadership. Happy new year, guess I can give those gifts next year for Christmas. Lol

    Dec 30, 2020
  • anon

    There is absolutely NO WAY I can wish the workers of such incompetence, a Merry Christmas. I mailed a package, certified, to my 85 year old mother for Christmas. I have been tracking it from day one. It left my town on Dec, 11th, late in afternoon, and left KY in wee hours of morning on the 12th, on it's way to Indianapolis. It stalled there (going back and forth) until it finally left there on the 20th at 6:13am, arriving in Detroit 12:32pm. at that point it was just 37.3 miles away from Monroe MI, which is where my mom lives. To speed up the story, it has traveled back and forth from Detroit, to Saginaw, to Bay City, back to Saginaw, on to Lansing, and apparently back to Detroit as of 8:31PM last night. (my constant text messages to keep up with, stalled also. Instead of every few hours, it was ever 12 and then, it stopped all together. As of yet, my mother has not received her gift... How does this happen with a CERTIFIED package? Sure I pray that when you finally get around to delivering to her trailer, because it is certified, she has to sign for it, (that was so I knew she got it and it was not in her mailbox due to her not being able to get to the box because of snow maybe) I pray that maybe some good Samaritan will stop off at the little Danny's grocery ,close to her, and get her her favorite fresh hot chicken pot pie and deliver it along with her package....telling her I am sorry that apparently I can't even send her gift out on time (even when I mailed it on the 11th) and have it get to her!!!! Merry Christmas Mom....

    Dec 29, 2020
  • anon

    Gosh your story sounds sad - Mine too I think... I mailed my mother's package via priority a week before her 86th birthday. It was delivered to the right street and number --- But the wrong addressee and the wrong city! Online tracking kept showing delivered - Yes, delivered to the WRONG address! So after dozens of attempts to track the package myself - It seems it's at a dead mail center --- Gee, I hope someone takes the effort to get my mom's gifts to her ---This has been an awful experience - Worst yet - Seems like the USPS could use some re-organization or fine tuning or whatever --- No one updates the tracking system accurately - So why have "tracking" at all if it's not updated? Bad system - wasteful and frustrating for the customer.

    Feb 26, 2021
  • anon

    Okay I must say am really impressed by this article.

    Dec 29, 2020
  • anon

    The post office is extremely busy right now due to unprecedented mail volume and employees either quarantining or sick with the covid virus, however, people have been waiting weeks for things to be delivered. Why is the local post office still offering and charging for priority mail and telling people their package will be delivered in 2-3 days...not even close! Some of my Christmas cards have taken in excess of two weeks to be delivered in the same state. All of this is very frustrating, but let’s think about bills, checks and more important things that could be subject to these same delays. You can’t have it both way...maybe the post office should not accept packages until things are somewhat caught up. People are going to start to return items via the post office now that the holidays are over. It’s a vicious cycle. There doesn’t seem to be any accountability on the part of the post office. Very upsetting and totally unfair.

    Dec 28, 2020

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