Our blog from nearly five years ago about the U.S. Postal Service moving into Sunday package delivery remains among our most viewed and popular blogs. It seems Sunday delivery’s time had come and the continued growth in USPS Sunday delivery hubs certainly supports that assessment.

Postal Service Sunday operations are performed at designated hubs, which are delivery units set up to accept, sort, and deliver parcels on Sunday destined for addresses served by those hubs. From 459 hubs in March 2014, the Postal Service has expanded to more than 2,300 Sunday hubs at the end of fiscal year 2017.

The Postal Service planned to minimize operational costs for Sunday operations through the extensive use, when possible, of non-career employees, including city carrier assistants (CCAs). In the San Francisco District, however, USPS has had difficulties hiring and retaining enough CCAs, which has resulted in inefficient Sunday delivery operations in that district, our recent audit report found.

Adding to the inefficiencies, internal hub operations related to distribution and delivery processes deviated from the Dynamic Routing Tool (DRT) process, a tool that provides hub personnel with data about estimated street routes and times, and estimated number of parcels and stops for each route, as well as turn-by-turn directions for each DRT route.

Our report concluded that improvements in staffing and adherence to the Sunday Dynamic Routing Tool process could help the district realize significant annual savings.

If you are a postal employee, what improvements for Sunday delivery would you like to see in your district? If you are an online shopper, how important is Sunday delivery to you?

Comments (21)

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  • anon

    Is it normal for a mail truck delivering on Sunday to have no license plate?

    Dec 02, 2018
  • anon

    License plates are issued by states, USPS uses federal vehicles, those numbers you see painted on them is the registration just like military vehicles only have their unit number painted on them. Those federal motor pool vehicles with federal license plates only have them so that we don't paint numbers on the hoods and trunks of the sedans and SUVs for identification but they are not their because say the Dept of Labor paid registration fees to somebody like the District of Colombia

    Dec 06, 2018
  • anon

    the numbers on back of the postal truck is their license plate identifying each truck. postl vechiles mainly your normal postal vechiles do not have license plates like you have on civilian cars.

    Dec 08, 2018
  • anon

    I would like to state that i value to USPS and the sevices that you provide. I am equally concerned that private enterprises such as Amazon will steal your business if efforts are not undertaken to continue with your Sunday delivery services. In part, in an effort to contain costs, paradoxically, you may incur loss of business due to private sector competitors. I continue to value the USPS and its effort to serve. I am concerned that the USPS may not have the IT infrastructure or logistics/ operations capacity to compete with private enterprise. Would welcome your comments. Have a good day! Jeff

    Nov 21, 2018
  • anon

    Publishers Clearing House said that I received 2 packages from them, that USPS delivered on Sunday. I Never received any packages that PCH said was delivered on Sunday. Sunday USPS deliveries are messed up, I never got any packages that PCH said was delivered to my place on Sunday.

    Nov 13, 2018
  • anon

    My husband is a pse (the only pse that our town has) so he is required to work 8-12 hours every single sunday and every single holiday ....we are hoping he will get off for thanksgiving and christmas day but who knows. This leaves absolutely no time for our family. We have 3 small children who never get to see their dad. He has talked to his postmaster and supervisor about it numerous times to see if they can give him a sunday off here and there but they won't do anything about it. It has put a huge burden on our whole family and I personally can't stand amazon sundays.

    Nov 13, 2018
  • anon

    I have been working Amazon Sunday for a year now. I am required to exit my vehicle on the right side of the road, and cross over the street to deliver parcels. This is about 50 percent of my deliveries. This is a highly unsafe practice. Routes should be designed to only service the right side of the road.

    Nov 12, 2018
  • anon

    I think its sacroledge to work on Sunday, and the US Postal service should stop this practice emedeatly. a

    Nov 04, 2018
  • anon

    99% of the time when my delivery says it will be there sunday it still does not arrive until Monday so what is the point. I just had another today says your package has been delivered but no it has not. It will arrive tomorrow as always. I dont mind not getting packages on sundays but if you say you delivered it and you didnt I have a problem.

    Oct 07, 2018
  • anon

    What’s with all the negative Sunday delivery comments? I for one enjoy my 11AM Sunday start time. It’s super convenient as it leaves no time to actually do something productive in the morning or the evening. I love devoting an entire day to the post office but getting paid for half.

    May 31, 2018
  • anon

    It would be nice if CCA's delivered city parcels on Sunday and holidays instead of RCA's who don't know city routes because they don't cross crafts. This makes for a long day delivering parcels when it should only take 2-3 hours. Also, extra pay would be great and Dynamic delivery is an absolute joke. I know the rural routes and this GPS setup had me all over the place delivering today. I will not use Dynamic Delivery for rural routes from here on.

    May 28, 2018
  • anon

    Need smaller routes on Sunday 4 hours routes would be better. Having to wait for all manifests kills productivity Static delivery is 120% better than Dynamic. Yet we can’t get the boss to set up static routes & no or very little info how to

    May 22, 2018
  • anon

    Our office uses ptf clerks and carriers on Sundays. There are no PSE or CCA employees here. Its not cost effective in rural towns. Sundays should only be done in high level city offices, not rural farming areas with short staff.

    May 21, 2018
  • anon

    As a fellow carrier I would suggest get new vehicles or have other offices use their own. We are waisting countless dollars and man hours with broken down vehicles

    May 21, 2018
  • anon

    All surrounding offices should be required to become spoke offices of the Hub. We have 2 hubs with no surrounding spoke offices contributing rcas to our hub. Lack of ARCs require our RCAs to work every other Sunday. Not fair to the hub employees.

    May 21, 2018
  • anon

    Only every other Sunday? We have to work 3 or 4 out of 4. We are a small rural office with only 9 rural routes. Currently 3 of the regulars are out with injuries/surgeries. We only have 4 RCA's, no ARC's So we have been pulling 1 1/2 routes a day for several months now. Every other Sunday off sounds good. That's how pathetic our office is now.

    Sep 18, 2018
  • anon

    This is ridiculous hence the term going postal. These men and women already have a demanding job in every possible way, why is the USPS not bring in Consult and figuring this problem out, hire enough people treat them well, pay them well and have the process set up for them to work more efficiently and within reason. There are solutions they are on the frontlines of many horrible scenarios. The pay should reflect the demands of the job.

    Nov 04, 2018
  • anon

    ...but where would the money for that extra pay come from? It would be great if the USPS did pay and treat it's workers better, but that extra $$ required to do so must come from somewhere. The USPS isn't like Amazon,a billion dollar company that underpays it's workers. It's not a bussiness it's a public service. If you'd like to see better treatment for workers you'd probably end up paying 40% more for just about every postal service you use.

    Nov 11, 2018
  • anon

    I would like the employees working Amazon Sundays to stop putting those parcels in the mailboxes. The requirement is door delivery, yet every Monday, Sunday Amazon is found in mailboxes. Frequently, mail and packages will not fit on Monday because the mailbox is already full. So the Monday package is scanned as attempted/box full and that mail is now delayed because the Sunday employee did not do their job properly. This is happening throughout the Gateway district, and I'm sure the entire country. Management has been notified on multiple occasions, but nothing changes.

    May 21, 2018
  • anon

    It's very simple. RCAs and CCAs want more stability in the job. Go to a 7 day week. Regulars work 5, subs work 2. Handle mail and packages. And then start charging overage fees for all the larger than 113" boxes Amazon dumps on us.

    May 21, 2018
  • anon

    Are you in need of casual employees for sorting or delivery?

    May 21, 2018

Recent Comments

  • 2 days 5 hours ago
    Are delivery drivers allowed to not attempt delivery of your package because their car was too full and they didn't have room for your larger boxes? I've received 2 notices via e-mail that...
  • 2 days 7 hours ago
    Let's see Amazon special deals. First there is Sunday delivery in many districts. And then there is the money back guarantee if not delivered by 8PM., Money back is only given to express mail...

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