USPS Office of Inspector General

Comments (7)

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  Obvious Observer

  From the comments above, it obviously appears that the USPS HQ executives have predominately focused on revenue generation and not much on delivery, retention of business and "Service."

  Dec 31, 2010

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  Bertie da Bunyip

  I am very aware how much barcodes mean, so I used the online services to pay for my postage, and print the label. I then dropped off the package at a local post office. That went smoothly enough. I payed over $30. for 3-5 day delivery. That was Dec 17th. It still hasn't arrived. So if all you want to know was "how was my online experience?" That was good. I'm assuming that's all you want to know.

  Dec 30, 2010

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  User

  I had a really good experience. I haven't used click-n-ship and carrier pickup for a while. This time, the carrier left a receipt of the pickup in my apartment mail box, and I was able to sign up for delivery confirmation e-mails.

  Dec 28, 2010

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  Harry

  "The retailer did not offer a choice in shipping companies" This is what the USPS should be addressing.

  Dec 28, 2010

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  Sarcozona

  I sent my most important Christmas package USPS priority to a place that gets first class from here in 2 to 3 days usually. 5 business days and counting and priority is still not there (but the unimportant packages I sent all over the country parcel post and first class are) Spoiled Christmas, almost $20 extra dollars, and no chance of even a partial refund. I've successfully been converted to UPS.

  Dec 27, 2010

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  jrkakapastateradio

  Has anyone noticed the sheer drop in volume of mail, or was it the new high speed transportation equipment that made it seem like there was no mail volume? It was almost like everyone was waiting to send their holiday mail at an after holiday rate sale? It must have been the new strategic efficiency initiatives that affected my observations? They must be working great because I've never experienced so little traffic volume. Hats off to the management for great execution of the initative!!!!! Happy New Year!!!!

  Dec 27, 2010