Two times a year, we publish a report of our work and activities for a just-ended six-month period. This Semiannual Report to Congress (or SARC, as we affectionately call it) is required by law, but it’s also a chance for us to share our record of work with our many stakeholders.

The work reflects our mission of ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also help maintain confidence in the postal system and improve the Postal Service’s bottom line through independent audits, investigations, data analytics and research.

In this report period ― April 1 through September 30, 2017 ― we issued 105 audit reports, management advisories, risk models, and white papers, and the Postal Service accepted 83 percent of our recommendations. We completed 1,584 investigations that led to 430 arrests and more than $68 million in fines, restitutions, and recoveries, $21 million of which was turned over to USPS.

We have aligned our work with the strategic challenges facing the Postal Service, many of which stem from modernizing and adapting to a changing communications market. But even as we pursue those issues, new threats are emerging. One particularly insidious challenge is the use of the mail to move illicit narcotics, including opioids. Multiple agencies and private organizations have mobilized to identify strategies to address the broader problem of opioid addiction in our country, and coordination at the highest levels is critical. We have stepped up our investigative, auditing, and data analytics work in this area as we have recognized this is the best way to identify and prevent drug trafficking activities using the mail.

Please take a few minutes to read though the Semiannual Report to Congress and then let us know what you think. You can comment below, visit our Facebook page, or tweet us a message.

Read our Fall 2017 Semiannual Report to Congress

Comments (8)

  • anon

    I mailed a package with the jewelry my dad gave me who passed away. It was going to the united kingdom and I've been tracking it. Problem is usps said my package went to London, departed then arrived to Chicago 6 hours later when a flight between US And uk is 11 hours. Then they said it went back to uk. USPS claims that the package was transferred at heathrow airport but Parcelforce says that my package never arrived. I called in a panic and crying because that jewelry is all I have left of my dad. They thought it was strange and the times didn't add up either. I was just told to check parcel force again to see if it arrived. 3 days later It hasn't arrived in the uk. Nobody can tell me where my package is and the answer I was given was well it was sent to London and dispatched but that would be the 2nd time and she completely ignored the fact that it was unusual that the scans were saying it was going back and forth between the uk and usa. I have no idea where my jewelry is and that's all I had of my dad. so either someone took my jewelry and said that it was transferred when it has not. I even called parcel force and they said the last scan they had was the 12th of December which was the first time Chicago said they sent it. but it arrived back in Chicago 6 hours after departing London? then back to the uk and I don't know what to do.

    Dec 16, 2017
  • anon

    USPS is worse than the VA at getting anything done. Delayed deliveries is just part of it. Memphis and Munford, Tn. are both incompetent. File a complaint and the service gets worse.

    Dec 08, 2017
  • anon

    This comment may be along the same lines as Olga Phillips. It baffles me - other than to satisfy the bottom line - why blue postal boxes were removed from certain strategic locations in Lafayette, LA. Once our mailman has made morning delivery to us, our work day has not ended. We have mail that needs to go out in the afternoon, as well, and two of the boxes removed were near our bank(s), which were within 1/2 mile to a mile from our office.. We were able to make a bank run and drop off mail for the afternoon pick up. And, these boxes were located in very busy areas. I can see removing a box from a residential neighborhood (blue box on St. Mary Blvd near Myrtle Place). INSTEAD, you have three HUGE boxes at the outside of the nearest post office branch to us (3 miles out of the way) and latest pick up is at same time our work day ends. Once dropped in that box, mail goes no where, until the next day. This is not accommodating. Our other choice is to drive 6 or so miles to the main post office, which has a last pick up time of 6:00 p.m.

    Dec 08, 2017
  • anon

    We are having problems with our mail not packages getting to destination mean we didn’t get it Also not any regular first class mail too!!

    Dec 07, 2017
  • anon

    Postal worjers should be accountable for there wrong doing theft etc.

    Dec 07, 2017
  • anon

    I'm a Super-Fan of USPS since I moved from an East Coast city to the rural New Mexico plains 21 years ago ! WE ARE LOVING YOU ALL FROM RURAL NEW MEXICO !!! THANK YOU for keeping me and my loved ones connected, with your 24-hours-a-day-and-7-days-a-week-in-constant-transit, both affordable and inclusive, letters and package services :) !!!!! HAPPIEST HOLIDAYS, USPS :) !!!!!!!!! -Irene Baldwin.

    Dec 06, 2017
  • anon

    There are many comments on "Cluster Mail Boxes" in communities wherein the Fed Postal Service is allegedly failing to properly maintain safe, appropriate access to public mail recipients in community neighborhoods across the US. However, I did not see any solutions to these problems. Please advise as to where these remedies (problems with "Cluster Mail Boxes) are to be found in your "Categories" section of this site. Thank you for your prompt response.

    Dec 06, 2017
  • anon

    dissappointed i have not got package and supervisors not helping o should b reimbursed and package should b overnited free of charge

    Dec 05, 2017

Recent Comments

  • 3 days 10 hours ago
    The problem is that some packages are too large and heavy for the resources that many stations and districts have available. In the search of revenue and flat rate shipping the product is more than a...
  • 5 days 18 hours ago
    Are delivery drivers allowed to not attempt delivery of your package because their car was too full and they didn't have room for your larger boxes? I've received 2 notices via e-mail that...

Share this post


Monthly Archive