We all know that some days time goes fast, and other days, it’s slow. But when you work in a postal facility, the relative nature of time isn’t important; it’s the time you actually worked. How does the Postal Service keep track of its workers’ time on the job?  

Postal employees swipe their identification cards on card readers, and those swipes feed into the Postal Service’s Time and Attendance Collection System (TACs). They swipe when they begin their tour, swipe to go and return from lunch, and then swipe again at the end of their shift. For the Postal Service, tracking time is not only important for figuring out pay, it’s also vital for assigning costs and finding inefficiencies.

In a recent audit, we looked at the Postal Service’s timekeeping system. While our objective focused on timecard changes and adjustments, we found something interesting about the card readers. The Postal Service’s contractor for its time collection devices went out of business in August 2018. If it fails to replace them, the Postal Service will run out of serviceable units by the third quarter in fiscal year 2021.

The Postal Service’s current strategy focuses on doing whatever it takes to extend the life of the existing devices, but we recommended instead they start testing new and updated automated time collection devices.  

How does your job keep track of your time?

Comments (10)

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  • anon

    How many max hours is an employee required on their schedule? If an employee is told to stay after scheduled time, is it then optional overtime or required to stay? I’ve been seeing a lot of overworked and mistreated employees in my town and wanted to gain more knowledge. When talking to a few of them they stated they can’t complain to the union because the representative assigned is part of the issue.

    Apr 22, 2021
  • anon

    I took a holiday clerk position this holiday season. I was told that if I worked more than 6 hours, I would need to clock out for lunch and back in. I was always scheduled for 6 hours. Because I clocked in a few clicks before my tour started and often was a few clicks after my tour ended swiping out, I was surprised to see that a lunch was taken out on each shift when I got my check due to a few clicks over 6 hours when I never swiped for or took a lunch break. Also, I was told the holiday position was extended from January 1st through the 8th. I saw that I was still on the schedule for the following week after the 8th, and asked if it was extended again. No one knew. I told them to call when they found out to let me know if I should come or not. I never received a call. Then, when I went to pick up my last check (for the 1st through the 8th) I was told they didn’t have it. They told me the computer system was saying my swipes for that week were after the position had expired. More than a week later, and I’m still not sure if I’m getting paid for those 8 days of work. It is definitely a flawed system.

    Feb 01, 2021
  • anon

    There were time constraints. I would be displeased as a mail carrier; and being used as a crash dummy within training of your household pet.

    Jan 29, 2021
  • anon

    USPS deliverer theft

    Jan 28, 2021
  • anon

    I was the Area maintenance tech for the USPS in South Florida and serviced that system since its inception. Prior to my retirement in 2020 i had many issues trying to get them to look for an alternative but it did not happen and as usual the Postal Service put their money in projects that were unneeded, unwanted and costly. It boggles the mind.

    Jan 27, 2021
  • anon

    I would like to be able to get a Job pushing envelopes

    Jan 25, 2021
  • anon

    Na

    Jan 25, 2021
  • anon

    Been ready for it .

    Jan 25, 2021
  • anon

    I believe that you can itemize time easier with a clock in pen. That stays on you, scaned by the manager as you walk in.A pen that is mailed to you that you can scan your device. begin work scan again to log out. Maybe for online the app snaps the photo of you at the beginning and a photo of you at the end. I'm talking about a pen like a pen printed almost like a coin that you can hook to a keychain or ID badge holder.have something like you have to renew it yearly or even monthly for online and in building employees.

    Jan 25, 2021
  • anon

    Here to go.

    Jan 25, 2021

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