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Much emphasis has been placed on reducing the Postal Service’s costs in response to its financial crisis. Yet financial viability could come in the form of a balanced approach that both reduces costs and increases revenue. How would a smart business respond to declines in its major products? Would it raise prices where possible in stagnant areas and invest the proceeds into existing or new growth areas? Would it selectively discount products to grow volume in price sensitive segments? Disruptive innovation, such as that underway in the communications sphere, requires change to ensure the Postal Service has what it needs to move beyond the critical crossroad it faces today.

The Office of Inspector General Risk Analysis Research Center’s new paper Postal Service Revenue: Structures, Facts, and Future Possibilities (Report Number RARC-WP-12-002) addresses the major components of the Postal Service’s revenue structure in Fiscal Year (FY) 2010, assesses existing opportunities permissible under the current framework, and discusses future options and policy considerations in a new era.
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Click here to read the Postal Service Revenue: Structures, Facts, and Future Possibilities white paper.

How would you approach the revenue issue to make sure the Postal Service continues to provide self-funded universal service to the American people?

This blog is hosted by the OIG’s Risk Analysis Research Center.

Comments (57)

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  • anon

    This is a manufactured crisis that came out of Congress' demand that pensions and health care be funded 75 years into the future. The real purpose is privatization of the postal service. If you managed your historic properties well, included services that were cut off, e.g. Postal Money Orders, and better services, there would be no crisis. We also need to work on Congress to aid the postal service, not hamstring it.

    Nov 20, 2013
  • anon

    1. Whenever a new delivery point is established {new home or new business, which never had Postal Service before}, charge a $25 fee to establish delivery. This is a bargain. $25 to establish delivery forever. 2. Charge $5.00 to process a change of address. It is not our fault you moved, and your move will cost us money. A $5 fee is very reasonable. 3. Like private carriers, when we have to use personal knowledge to correct the address in order to deliver a parcel, charge $5 Postage Due to the recipient. This is reasonable. If a correct address was not supplied to sender, or the sender simply does not have the correct address, it will cost us some time and money to get the parcel where it goes. For example- sender uses wrong zip code. it is delivered to the wrong office. That offcie reroutes and it is transported to the right office. $5 charge. This was not our fault, it cost us money, charge a fee. Of course, no charge if our fault. 4. Charge $1 to have a clerk retrieve your Mail from your PO Box because you do not have your key. Customer has a key. Not our fault customer did not bring key. Fetching mail keeps the employee from completeing other productive work or helping another paying cuatomer. Charge a fee. 5. Charge a $5 fee for packing/taping parcels for cuatomers. They will never stop asking for this, so charge them. The labor and cost of tape is an expense not covered by the postage paid. If they want the service, offer it, but charge. We have to look beyond the price of a stamp if we want to survive. We are a business, we must charge for activities which cost us money, but are not our fault, or are beyond the normal service. There are options besides dismantling.

    Jan 06, 2012
  • anon

    - Have a Postal Money Order verification system built-in at the retail window's terminal so when people comes cash the money order, the terminal can check to see if the money order is real or not on the spot. - Have a system in place like UPS, when customer short paid for postage on the prepaid package, clerk can look up who's account it's under and charge them the difference + fees. - Have carriers start earlier so carrier can have higher moral with the jobs they are doing. Working in dark is not fun.

    Dec 28, 2011
  • anon

    Raising costs for advertisements is one good suggestion. Also, making stamps available for purchase through retailers like convenience stores, and without charging a fee like some banks charge for buying stamps through the ATM...that is just bad advertising for the postal service.

    Dec 23, 2011
  • anon

    Please save the beautiful architectural and historic post offices that contain art, sculptures and special murals reflecting the local culture. Rather than move to malls and other shops, KEEP the postal beautiful buildings and lease out unused space from these structures to bring people to the post office. However, keep these post offices functioning as post offices and enhance them. Selling off and closing post offices will harm the local economies that depend on foot traffic to their stores and businesses. I enjoy going to my local post office, especially those with beautiful murals and historic plaques about the history of the post office and its significance to the local community. Keep 6 day delivery of mail. Americans need it and there is no reason to change it. Going to 5 days will make the post office less effective and less attractive. Focus on increasing package delivery. I cannot find any info about the volume of parcels, packages on the USPS website. Why? My understanding is that this is an increasing business mainly because of the e-commerce of the internet. Mail is not just first class mail. People go on the internet and order all sorts of things. Expand USPS to be able to deliver more packages. Packages should not just be sent via FedEx or UPS. They could use a little competition. I like sending my packages via USPS, including using overnight first class mail! Keep door to door delivery. This is something not even UPS or FedEx does everywhere! Recalculate the amount of annual funding sent to Treasury towards postal worker health and pension benefits to a normal reasonable level. Whoever calculated the current +$5.5 billion per year caused massive overfunding of these plans. Meanwhile it is clear the retirement funds--all of them--have been so overfunded that USPS should not have to pay anything until this is worked out. And, USPS should be refunded its own money that it overfunded! Where did the crazy calculations in the Postal Accountability Enhancement Act that created this overfunding scenario of retirement pensions and health plans come from? OIG please look into it. Why should USPS be forced to continue overpaying by $5.5 to $10 billion/year for its health and pensions? This is unfair and wrong and is being misused in claiming USPS is not able to stay afloat. Let people know the history of every one of their post offices. USPS should have a list of all the post offices, the dates they were created, the type of art that is in the post office, special info about the post offices, especially those that have historic significance available on the USPS website. These buildings are part of our American heritage and I am appalled at the rush to sell off as fast as possible these treasures of the American people before the people can stop it, especially the buildings built during the WPA and New Deal. The projections used to justify sell off of post offices & postal lands is questionable. Check these projections. Are they accurate? Ask the postal workers on the front lines their ideas for saving the post office. Stop outsourcing certain functions of USPS. Is this costing USPS more money than keeping these functions in house? Where are the facts and figures about this? Thanks.

    Dec 22, 2011
  • anon

    I think that it would be fair to charge a flat fee each time a customer requests that their mail be held and then redelivered for a trip. This is a service that is an"add-on" and should be paid for by the users--of which I am one. Also, I think Saturday delivery should be eliminated-we can all make that adjustment and it should be a substantial savings in costs.

    Dec 19, 2011
  • anon

    Today I got a letter from a political organization in the mail. It was franked at 8.9 cents, pretty good deal. If I want to write to that organization I would have to pay 44 cents. Not so good. The USPS should raise the rates for junk mail.

    Dec 06, 2011
  • anon

    Start charging advertising first class postage. If it's cloggong my mailbox up 3-4 days a week, one can only imagine what it's doing to the USPS system. from pick up to delivery.

    Dec 04, 2011
  • anon

    Hey! You've got an idea that MOST Americans would agree with. Bulk mail is the evil of the system. Bulk mailers probably do deserve SOME kind of discount, Maybe in the range of 5%-10% maximum,but certainly not the discount that they receive currently. I don't know about you, but I spend more time identifying and recycling junk mail than the mail I actually want to receive.

    Jan 03, 2012
  • anon

    Recently had a package sent from Santa Clarita Ca to Ontario Ca approximately 78 miles Package was sent from Santa Clarita Ca. to Raleigh NC then to Ontario Ca for a mileage of 5044 miles I think there is a opportunity here to improve at least the fuel savings

    Dec 03, 2011
  • anon

    There are many fake websites to submit change of address, hold mail, basic services that charge people anywhere from 1.00 to 30.00 to "process the request" and people pay it, with out thinking twice, And yet the post office only charges 1.00 for verification "not taking in mind that some credit cards have a 5.00 min anyway" I think personaly they should up that to a 5.00 min for change of address, But still offer the ability to go to the local post office and still be able to fill out the form for free. Regarding hold mail, the post office only allows customer to put mail on hold for 30 days, I think you should extend that out by a month or two and offer it to customers for a small charge.

    Nov 26, 2011
  • anon

    Aggressively go after taking back at least some of the business private sector carriers like UPS and FedEx have taken from the USPS. Only in recent years have I once again started using USPS for all my shipping needs ... ever since I learned from repeated experiences that the services are ALWAYS far cheaper AND faster than the comparable services from either UPS or FedEx, especially when the Priority Mail and Flat Rate options are considered. It seems obvious that, if more citizens and businesses were aware of the drastic USPS service and price structure improvements in recent years, most would return all of their shipping business to the USPS.

    Nov 24, 2011
  • anon

    I heard a radio story about a man who is photographing thousands of beautiful old post offices, many built by the WPA. His romantic view of these historic American buildings, lead me to think that Post Offices are public buildings and should be used for multiple community events. They need to become gathering places for a community, and service more than just the mail. Perhaps some city consolidation into postal buildings as they become smaller in scope will keep them preserved. Serve coffee, host a town hall event, whatever each community wants to do in its post office. Use the post office as an additional city service building. Rent out grand lobbies for events to raise additional revenue.

    Nov 23, 2011
  • anon

    Home delivery Monday Wednesday Friday. Keep special business delivery Mon-Sat. Keep small town buildings unless you can join a grocery store building like the pharmacy does. Advertise on trucks to help pay for Eaton hybrid conversions. Plug in electric vehicles for under 40 miles routes.

    Nov 21, 2011
  • anon

    I ASKED MY SON WHAT HE THOUGHT ABOUT THE POST OFFICE ADVERTISING ON THEIR TRUCKS AND CHARGING FOR THIS SERVICE AND HE SAID THAT HE THOUGHT IT WAS A GREAT IDEA. WE VISITED CANADA AND GUESS WHAT? THE CANADIAN POSTAL TRUCKS ADVERTISE.

    Nov 17, 2011
  • anon

    YES. I THINK THAT'S A GREAT IDEA I.E./ ADVERTISING ON POST OFFICE TRUCKS. ILL GOUIN

    Nov 17, 2011
  • anon

    1. Please stop the 1-cent, 3-cent-, and 7-cent increases. Take the First Class rate to 45-cents or 50-cents, and keep all future rate increases in increments of 5-cents. All rates should be divisible by 5. Postage rates that involve pennies should be outlawed. 2. Make the First Class rate the least expensive rate. This will either increase your revenue, or it will reduce the operating cost of my Mail Carrier delivering JUNK MAIL to me, and me having to throw it away. Think of it this way, you will also be helping to save the environment. 3. Automate, Automate, Automate! Why do I still need to stand in a line for 15-minutes, in order for a Postal Clerk to put my envelope on a scale, push a few buttons, and say "That will be 64-cents. Do you need anything else today?" Give me the tools that he/she has and I will do it myself. I've been pumping gas on my own for years, I know how to use ATMs, and I can even get my own Boarding Pass at the airport (actually, I print them at home.) Granted, there may be times when I need the assistance of a Postal Clerk, but there are many times I can handle my own transaction if I had the tools-- at the Post Office. Yes, I know I can do a lot of transactions online, assuming I knew the weight of my envelope or package, which I don't. 4. The USPS provides a very valuable service; you simply need to change the price structure to stay competitive. Thank you!

    Nov 15, 2011
  • anon

    I can think of two ways to increase revenue without having to increase the cost of stamps or services. #1) charge a small annual or semi-annual fee to ALL addresses that receive mail. The cost of the rural mailman or the big cities alike is astronomical. Can you imagine how much money would be generated if EVERY address was charged even $10 per yr? A city with 100,000 addresses would bring $1,000,000 a yr. and that's just a small city. What about New York City or Houston?? It costs more to deliver mail to a home (especially rural) than it does to deliver it to a post office box. So why are we having to pay more and more for box rent, when home deliveries are free? #2) Sell advertising on the stamps. Another huge money maker.

    Nov 03, 2011
  • anon

    I find your post is very helpful

    Nov 03, 2011
  • anon

    The Post Office should charge at LEAST $1.00 to mail a letter. Look at what FEDEX Charges.

    Nov 03, 2011
  • anon

    I will go with option 1, offer new services the only solution to all these problem. Offer new services like that of other major foreign posts (logistics, banking) And use latest technology in all aspects.

    Nov 02, 2011
  • anon

    HOW ABOUT THIS ? A number of folks out there don't entirely trust e-mail or tweeting a message. If USPS had a SECURE site where a person could type out a letter/message privately, pay a fee, & send it via USPS AS A LETTER, they'd know that it would be DELIVERED BY HAND to an actual person. Something to think about in raising revenue . . .

    Nov 01, 2011
  • anon

    Why don't you sell comercial advertising on your stamps? It would rains revenue and do away with all those silly flowers and stuff that we can't figure out which end or side is up anyway!

    Oct 28, 2011
  • anon

    NICE TRY MY MAN! You gotta get with the program? The USPS has an unusual set of operations that is as sacred as the golden egg laying chicken or COW. Tour 1 Rank & File Tour 2 " Tour 3 " Casual or PSE or Temp Carriers compliment, all tours, any hours, any days, any conditions, sick, tired, or medicated. Carriers 0800-1700 (or thereabouts) Management 0700-1600 (or thereabouts)

    Oct 25, 2011
  • anon

    A few thoughts I have for USPS to possibly make things more efficient and increase revenue: Have one bulk pick up/delivery of mail to and from the Post Office instead of multiple deliveries. Would save on transportation costs. Better weekly hours. A couple small Post Office's in my area have hours 8:30 - 4:30. How are working people supposed to get there to mail packages when most work about 7 AM until 5 or 6:00 PM? Open later in the morning and as a result stay open longer in the evening, may boost usage and sales. Is it possible to standardize Post Office hours across the US? Do all Post Office's need to close the window at lunch for an hour? Why is it the postal clerks cannot stagger their lunch times??? Would provide additional time for people to mail items and possibly increase sales instead of going to an independent shipping business. If there will be no mail on Saturdays, does this mean there will be no postal employees working at all, including bulk transportation (and other behind the scenes activities that will cost money) and at the actual Post Office counter? If the Post Office is closed on Saturday, how are working people supposed to mail/pick up their packages when they cannot get there through the week because the Post Office closes at 4:30? Offer early retirement to eligible employees and do not fill any unnecessary positions. Just my two cents worth of opinion!!!

    Oct 24, 2011
  • anon

    Since the letter carriers go door to door in all kinds of bad weather, 6 days a week. Why can't they check on the elderly while delivering mail. Seniors or children worried about their elderly parents could pay a weekly fee to the letter carriers. In return, letter carriers could somehow report back daily to a website or something that can be checked daily by their patrons. The elderly could leave an "I'm okay" card in their mailbox each day to confirm that they are alive and well. If a response is not found daily, the letter carrier calls the police and the police contact someone. Just a thought.

    Oct 20, 2011
  • anon

    I have rented a post office box for a number of years and felt that the individuals who recieve free home delievery were not paying their fair share ... Why not charge a nominal fee for home delievery? if people donot want to pay ... let them pickup their mail as general delievery at the nearest post office!

    Oct 19, 2011
  • anon

    The Post Office should charge at LEAST $1.00 to mail a letter. Look at what FEDEX Charges. You should modernize the post office and perhaps begin some type of email service of your own that Certifies letters. Don't close down small post offices in rural communities for heaven's sake. They should make going to the post office a nice experience. Instead, right now, you have to wait in line and it's crazy, cause you see employees walking around and not helping their customers when they are on sight.

    Oct 18, 2011
  • anon

    Now compare that with FED-X, or UPS.

    Oct 18, 2011
  • anon

    http://www.c-spanvideo.org/program/FutureofthePos So, when exactly did you recognize that mail volume was catastrophic anyway? So, what exactly is the derivative/ratio of the following numbers? By the Numbers 67 billion — revenue in 2010, in dollars 171 billion — total number of mail pieces processed in 2010 563 million — average number of mail pieces processed each day 23 million — average number of mail pieces processed each hour 391,000 — average number of mail pieces processed each minute 6,516 — average number of mail pieces processed each second 40 — percentage of the world’s card and letter mail volume handled by USPS 1.9 billion — dollar amount paid every 2 weeks in salaries and benefits 574,000 — number of career employees 75 million — number of workhours reduced in 2010 – equal to 42,800 full-time employees 215,625 — number of vehicles in the Postal Service fleet — the largest civilian fleet in the world 1.25 billion — number of miles driven each year by our letter carriers and truck drivers 399 million — number of gallons of fuel used in 2010 31,871 — number of postal-managed retail locations nationwide 41.5 million — number of address changes processed in 2010 1.3 million — number of people who visit usps.com each day 223 million — dollar amount of online stamp and retail sales online at usps.com in 2010 423 million — total revenue, in dollars, from Click-N-Ship label purchases in 2010 6.7 million — number of passport applications accepted in 2010 123.6 million — number of money orders issued in 2010 577 million — dollar amount generated from Automated Postal Centers in 2010 63,000 — number of stores, banks and ATMs that sell postage stamps 735,779 — number of new delivery points added to the network in 2010 0 — tax dollars received for operating the Postal Service In other words, how much did every single employee generate in revenue during the fiscal year 2010?

    Oct 18, 2011
  • anon
    jrkakapastateradio

    I posted this comment thinking there might be a another decade left in the USPS 2020 strategic vision. I was wrong! Better lock those upstairs office windows at GMF's. https://www.paperkarma.com/

    Feb 15, 2012
  • anon

    There is a way to lower operating costs, quickly and the savings pays for the upgrades. The actual backround on this was don By the Oak Ridge National Lab. It works and week call it the "Theory of Re": Reduce, Redeploy, Redistribute, Recycle, Re-commission, Recoup, Reprocess, Reclaim, Reuse, Recover, Regain, Reinvigorate, Refresh, Rejuvenate and SAVE the environment is our Responsibility 95% reduction in Carbon Footprint / a Maximum of 85% in Energy Savings According to Oak Ridge National lab Retro Commissioning (R-Cx) a building can reduce the energy consumption by 50% or more. This is done through energy efficiency improvements in all areas of the building (the sum of all the parts). It is not about one single item but thousands of changes in the overall environment of the building space to effect a complete reduction in energy usage, carbon footprint, and cost to operate. Theory? Proven with 25 years of experience, more than any other company in the U.S.. About RE-ECO and Retro-commissioning (RCx), or Existing Building Commissioning We are a company who is actively engaged in Energy efficiency and the optimization of all aspects of structures. Our firm began over 25years ago doing research and putting together Real-estate Projects that were designed to outperform traditionally built structures. RCx typically focuses on energy-using equipment such as mechanical equipment, lighting and related controls and usually optimizes existing system performance, rather than relying on major equipment replacement, typically resulting in improved indoor air quality, comfort, controls, energy and Resource efficiency. RCx typically includes an audit of the entire building including a study of past utility bills, interviews with facility personnel. Then diagnostic monitoring and functional tests of building systems are executed and analyzed. Building systems are retested and Remonitored to fine-tune improvements. This process helps find and repair operational problems. The identification of more complex problems is presented to the owner as well. A final report, Recommissioning plan and schedule are then given to the owner. Building "Performance Restructuring” (BRx) Reducing the energy/carbon footprint of the nation's buildings sector is essential for tackling climate change and will be an enormous challenge. Buildings account for 39% of U.S. carbon emissions and the consumption of 40% of the nation's total primary energy, 73% of electricity, and 55% of natural gas (34% of natural gas excluding gas used to generate electricity consumed in buildings). Optimizing a building's energy performance requires an integrated design approach to minimize the building's energy consumption while meeting all the occupants' needs. Integrated design is an important aspect of optimizing energy performance, including equipment selection, because decisions made in one area (lighting, for example) will affect others, (such as chiller sizing). The building's re-design is only first step to optimizing its energy performance. The building must also be constructed or re-constructed as designed and RE-commissioned on a regular basis. Measurement and verification of the building's actual energy performance also plays an essential role in optimizing its energy performance An approach for quantifying optimized energy performance is to set goals and to compare measured energy consumption to the predicted consumption had the building's energy design not been optimized. EPAct 2005 requires new buildings to use 30% less energy than a building meeting the requirements of ANSI/ASHRAE/IESNA Standard 90.1-2004 or the IECC. Aggressive energy efficient designs and retrofits have used 70% less energy than standard buildings. What Can You Expect from Re: Minimum Savings from Deep Retrofits on overall Utility Expenses 50% savings Minimum Savings from CHP (Combined Heat and Power) installation 35% savings CHP is installed after Deep Retrofits Combined Savings Potential 85% Cost outlay by customer 0 How? Let the savings pay for the Retrofits ***Here is How: **Deep Retrofit in specific energy intensive areas: Insulation (spray foam) Summer estimated Savings 70% Winter50% Electric Conversion AC / DC15% Energy Management10% Window and Doors Low E film application 3% Reseal for air leakage 5% High Efficient Appliances15% Lighting Change LED lights 85% LED solar Signage 100% LED exterior solar lighting 100% Micro Combined heat and power savings 85% **Percentage of energy savings is based on item specific changes to the individual area. Example a New Cree LED lights (XLamp XP-G) uses 50% less energy than a CFL lamp (compact fluorescent) ***Tests were performed by the Oak Ridge National Lab to determine prescriptive methods for Deep Retrofits. Example of a School cost model: Utilities Costs Prior to Deep Retrofits Example$10,000 per Month Utilities Costs savings after Deep Retrofit 50% savings$ 5,000 per Month Additional Saving with Installation of CHP35% savings$ 1,750 per Month Total Combined Savings85%$ 6,750 per Month Utilities Costs after Retrofit and CHP installation$ 3,250 per Month (Cost Prior – Combined Saving) Monthly cost of Retrofit under contract*$ 4,750 per month Utilities Costs after Retrofit and CHP installation$ 3,250 per month Total Monthly cost of utilities after$ 8,000 Initial saving to customer20% (costs Prior – Month Cost after) $10,000 - $8,000=$ 2000 per month Sale of excess Power estimated$ 1000 per month Sale of AEP credits$ 500 per month *Sale of excess Power and Credits are held by trustee to satisfy retrofit costs in addition to $4,750 **Additional Revenue to the customer of excess power sold into the grid and Alternative Energy Credits (AEP) or Renewable Energy Credits (REC) has NOT been added to the estimation. These profit centers would increase the potential return and reduce the time of the contract. ***Retrofit costs are the sum of all the fees for the upgrades to the building on a long term contract. These are based on the individual requirements of each project with an average cost of $10 per square foot. These may include new insulation, energy management, HVAC upgrades and repairs, water reduction, high efficiency appliances, windows, doors, Low E film applications, lighting upgrades, and more.

    Oct 13, 2011
  • anon

    Wellllllllllllllllllllllll, we could simply live underground, and forget about all of the other Sustainable Solutions.

    Oct 19, 2011
  • anon

    I'm SO UNHAPPY with your idea to close small town post offices. Come on, use some common sense here. IF you close small town post offices, THEN it was cost YOU MORE for rural delivery drivers which means longer hours, pay more mileage, etc. Well DUH!! Rural folks & especially seniors, count on their local post office for many things from their mail delivery, to stamps, to that friendly face each day and the security of mail delivery. TOO MANY rural boxes have been damaged, broken into and mail stolen!! Personally I use our local PO Box for both security & our business since we are out of town alot. IF your having financial difficulty its SIMPLE, raise the mailing bulk prices because frankly I'm SICK of all the junk mail being put into the very PO Box that I pay for!! Unfair!! If they want to send out their pathetic junk mail, MAKE EM PAY DEARLY!! STOP giving breaks for bulk mail! And stop selling stamps at retail businesses so THEY get a cut. Last of all, OFFER small fee internet service/computers at post offices. Get on the internet band wagon, after all email is what hurt your profits to begin with. Thank you for listening!! And I do HOPE YOU LISTEN!!! Seatonville, IL postal customer

    Oct 12, 2011
  • anon

    What would a giant American company do to increase revenue when its model is slowly decaying? It would buy out competitors, buy leading startups in related fields where the industry is heading,(Zumbox), buy up related services like pre-sorters, printers, etc so it could offer end-to-end mail services - we print, sort, transport...everything.

    Oct 12, 2011
  • anon

    Get rid of the UNIONS and hire Vets. We have benefits already

    Nov 15, 2011
  • anon

    Get rid of the sloppy sub mail people.I live in burlington vermont everytime our regular is out we get a relly sloppy sub who does not case the mail correctly.

    Oct 12, 2011
  • anon

    I love some of the ideas from USPS employees! I would use Delivery Confirmation on letters if it were available. I wouldn't mind getting mail fewer days per week, as long as my packages weren't delayed. You are still the best shipper for small packages!

    Oct 11, 2011
  • anon

    Require more houses to have a mailbox at the curb, so the carrier doesn't need to walk up to every house. This would save time and prevent a lot of dog bite injuries.

    Oct 11, 2011
  • anon

    You're fundamental problem is that by pandering to direct marketers, you have created a product that nobody wants. 95% of what you deliver goes straight in the trash. Nobody is interested in paying more to have our box stuffed full of trash. Daily delivery to every house in America is also a terrifically outdated, wastefull, and environmentally destructive practice. I say: reduce residential mail delivery to once a week, give people the ability to opt out of all junk mail, and charge what you need to to be sucessfull. I'd happily pay a dollar to mail a letter if I didn't have to sort through a mound of junkmail every day.

    Oct 11, 2011
  • anon

    Prepare to wind down. Snail mail is all but over. Stop trying to hang on to it and stop using junk mail to subsidize your operations. I would eliminate my mailbox if I could because all I get there is junk mail that I must PAY to recycle. Sorry, but your principal product is no longer viable, and others provide the other products just fine. Merge with UPS and use your infrastructure for package delvieries.

    Oct 11, 2011
  • anon

    Stop delivering residential mail 6 days/week! It wastes about 500,000 gallons of gasoline every day! (Plus salary costs and everything else associated with delivery.) How about Monday, Wednesday, Saturday? (Don't cut Saturday, it's really the most convenient time to get the mail for a lot of people.)

    Oct 11, 2011
  • anon

    (1) Stop offering presort discounts beyond 5-digit for any machinable mail destined to a ZIP that receives DPS mail. Why give mailers a break for carrier-routing or walk-sequencing that mail when we run it anyway? (2) Stop accepting standard "for delivery" on holidays. We won't deliver it. We shouldn't indicate that we will, nor put ourselves in the position of attempting the impossible (the accumulated FCM, the "delayed" STD, and the STD for delivery the day after the holiday). (3) Reduce overtime and over/understaffing problems by "leveling out" the incoming standard mail, and selectively raise rates to compensate the USPS for any overtime costs incurred. How to do that? (1) See #2 above. (2) Charge a higher rate for STD mail that is "scheduled" to be delivered on Mondays and any day following a holiday. If mailers really want that, they'll pay (and support the overtime that results). If mailers don't want that, they'll save money by mailing when we can better handle the volume. (3) Bite the bullet and spend the money for software that will show to BBM acceptance facilities a real-time nationwide STD mail acceptance volume according to destination, and then tie rates to volume such that exceeding a given volume for a particular ZIP (ie, something that mail processing will have to process!) triggers a choice for the mailer, namely paying more or postponing all or part of the mailing until the following day. (4) Exempt small-volume local mailers from the above (ie, the 250-piece newsletter mailing). Those don't impact us like the big mailers. (4) Avoid "solutions" that use more fossil fuels. Fuel prices are only going up, and they are potentially very volatile (look what has already happened) ... and thus will NOT be solutions, but problems in the long run (maybe not-so-long run). Alternative fuel development is probably not financially feasible right now, but the USPS does own buildings that take up a LOT of square footage and have big roofs, which can provide solar power, either to the facility or to a local utility; this would include leasing roof space for solar power generation rather than expending the capital on solar hardware. (5) Although it is true that much of what used to be done by mail can be (and is being) done via internet, it is also true that many rural areas don't have high-speed internet, and also that not everyone can afford internet. What about equipping selected rural post offices with internet access stations, and charging a fee for an email address (one per individual, and not available to addresses served by high-speed internet), secure on-line storage, and a basic number of minutes with an upcharge for additional minutes? This would have to be thought through carefully to protect equipment and individuals' privacy, and also to prevent abuse. But in the places where there is a need, it will keep those small rural post offices relevant and increase revenue. (6) Have a more accessible means to submit ideas. I found this entirely by accident. Many people who work "on the ground level" have money-saving and revenue-generating ideas, but they're lost when filtered through management, especially MANY layers of management.

    Oct 11, 2011
  • anon

    And a couple of other ideas I left out (that's what happens when I try to think after a LONG night DPS-ing 100K+letters, a significant portion of that time ALONE): • Re: #3 above — also weight STD rates according to the time of the month, giving STD mailers incentive to give us greater capacity for the predictable "first-of-the-month" FCM onslaughts. • Totally crack down on "machinable" mail that does not run well (or at all) and "barcoded" mail that won't read. It is costly even when not discounted (jams, damaged mail including unrelated mail that WAS machinable before getting caught in the fray, followed by manual sortation); discounting that mail in any way is an even greater revenue loss. All those flimsy "privacy notices" that fold and wad up ... the mailer whose coupon barcodes confuse our WABCR and cause a high percent of rejects ... the mailer whose envelope windows rip, cause jams, and cause nonreads (their mailing and others that the "window" pieces adhere to) ... the mail that comes in pre-bent and won't unbend ... the mail with weeny glue that unfolds during processing ... I could go on and on, but the point is that there are problem mailings EVERY night. This represents a significant revenue loss that we can ill afford, and regardless of whether the USPS is viewed primarily as a service or a business, it is both unfair and foolish to grant discounts for mail that needs additional (rather than less) processing!

    Oct 11, 2011
  • anon

    I just want to see the USPS succeed. More marketing and better service might be a good start.

    Oct 11, 2011
  • anon

    Raising prices can only go so far in a competitive market. Package service and other nonmail items are markets that are an area of tremendous opportunity. UPS and other competitors have sales officials that go from business to business to explain the benefits of using their products. Why isn't the Postal Service doing more of this? The service and prices offered by the Postal Service are a huge selling point. Show the customer we will work with them to provide solutions to thier mailing needs and answer thier questions.

    Oct 11, 2011
  • anon

    Delivering mail on Mondays Wednesdays and Fridays would suit my needs just fine. Thanks

    Oct 11, 2011
  • anon

    I love the flat rate stuff. Also the talk of taking out Saturday is CRAZY it is the one day that non of the other companies offer. It is one of your greatest assesstes. Giving up Tuesday would be okey I think.

    Oct 11, 2011
  • anon

    Do NOT send more junk mail! Revenue for USPS at a cost to the environment and consumers' time is not a reasonable trade off

    Oct 11, 2011
  • anon

    the news paper just went from$1.50 to $2.00 GAS GOES UP FOOD GOES UP WE NEED TO GO UP TOO RAISE THE PRICE OF STAMPS TO .75 CENTS NOW!!!!!!!!

    Oct 11, 2011

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