If you are a regular visitor to our blog or any part of our website, you are probably familiar with our mission: to ensure efficiency, accountability, and integrity in the U.S. Postal Service. Our work also helps to maintain confidence in the postal system and to improve the Postal Service’s bottom line.
We achieve the mission by performing independent audits and investigations and conducting in-depth research and analysis on postal issues to identify opportunities for revenue growth and increased operational efficiencies.
On the Office of Investigations side, special agents are charged with investigating internal crimes and fraud committed by postal employees and contractors against the Postal Service. Special agents also investigate employee misconduct.
Our Office of Audit adheres to professional audit standards and presents its work to USPS management for comments prior to issuing a final report. A key element of our audit work is the requirement that reports include recommendations to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of a department’s programs and operation. Many of the recommendations involve a financial value. That is, if the Postal Service implemented the recommended changes, it could potentially recover or save that amount of money.
Once the Postal Service takes corrective action, we consider the recommendation closed. However, if action is still pending, the recommendation remains open and is noted in our records, including our Semiannual Report to Congress (Appendix E). USPS can choose to take corrective action or not implement the recommendations.
Now, stakeholders can easily find that information on our new Recommendation Dashboard. Right away you’ll see two call-out boxes: one for the total number of open recommendations, the other for the total financial value of open recommendations. The page also includes details for each recommendation – report title, report date, report number, status, financial value, recommendation number/narrative, and management’s response.
To date, we’ve loaded over 1,500 recommendations from fiscal year 2013 to present. Open recommendations are listed on the dashboard; ditto closed recommendations. Also, you can see recommendations that may require additional action by external parties.
Stakeholder engagement is important to use because it reflects our goals of integrity, transparency, and accountability. This new dashboard is one more effort to keep stakeholders informed. We hope you find it useful. We welcome your insights.