• on Oct 20th, 2014 in OIG | 15 comments

    As we celebrate our sixth year of blogging, you might think we’ve covered it all. Surely we’ve hit on every postal topic and angle there is, right? Well apparently not. We have a backlog of issues we want to share and people keep giving us excellent insights and feedback.

    Over the years we’ve noticed that, every once in a while, one of our blogs really strikes a chord with our stakeholders. This past year, we had a few of those moments. The first was our blog on the Harry Potter stamp (Will Harry Potter Cast a Spell on Young Stamp Collectors?). We knew the stamp’s release was controversial. But 226 comments? And more than 57,000 views? Stakeholders care a lot about postage stamps, and social media let them express their sentiments. Other blogs that generated heavy commentary were Network Consolidation Reboot (with a record-setting poll response of over 3,700) and The Road to a New Delivery Fleet, with many of the comments coming from current or retired postal workers. This reinforced one of our earliest blogging insights: Postal workers are passionate about the Postal Service, and they have a lot of good ideas to share.

    However, comments alone don’t measure a blog’s impact. Readership is another good indicator of whether a blog topic resonates with stakeholders. We were surprised to discover that sometimes the blogs with the fewest comments actually got the most views. Our blog asking about the role of a chief innovation officer (The Innovation Unit Dilemma) topped more than 23,000 reads, as did our blogs on the Postal Service’s deal with Amazon to deliver on Sundays (No More Day of Rest for Postal Package Delivery) and on same-day delivery (If You Build It, They Will Come. Maybe)

    Finally, we are finding that the blog isn’t the only place where the action is. Facebook and Twitter continue to see a lot of activity. For example, our blog on the Social Security Administration’s return to paper statements lit up on Facebook even though it generated only a handful of blog comments.

    We mention all of this not to toot our own horn, but to remind stakeholders that this blog serves as an important tool to engage with you on issues that affect the Postal Service. Your input matters to us and informs our work. As we toast our 6-year anniversary, we hope you will continue to share your insights, ideas, issues, and concerns.

    What topics would you like to see covered in a blog? 

  • on Dec 24th, 2012 in OIG | 0 comments
    Pushing the Envelope wishes our readers a joyful holiday season and a prosperous new year. We will take a break this week, but we encourage you to read over the past year’s blogs and let us know what you think on any of the wide range of topics we blogged on in 2012. We also want to remind you to visit the site next Monday when we will post our list of the Top 10 Stories of the Year. As always, we look forward to your comments and insights.
  • on Oct 17th, 2011 in OIG | 3 comments
    Pushing the Envelope is entering its fourth year! So on this annual observance of our birthday, let’s look back at some of the successes of our third year and consider where we hope to take this blog in the next year. We published our first blog in October 2008, and since that time, Pushing the Envelope has tried to highlight a number of important postal issues for the benefit of postal stakeholders and the public at large. In the last year alone, 1046 comments have been posted in response to topics on our blog. In the 2011 fiscal year, we posted 55 new blog topics on a range of subjects. Our most viewed topics from the last year included: 1) Is 5-Day Delivery in the Future? 2) The Postal Service Workers Compensation Program 3) Is “Coopetition” a Good Thing for the Postal Service? 4) The OIG Wants Your Help on Audits 5) What’s Next for the Postal Service in 2011? As you can see, our blogs covered a wide range topics including prominent public policy issues, Postal Service business practices, and the core functions of the OIG’s office. Also, many of our older, favorite blogs continued to generate views and discussion on the comment boards. Our top 5 blogs of all time are: 1) The OIG Wants to Know How You Feel about Sick Leave 2) Silly Rules 3) Brainstorm Ideas to Help the Postal Service 4) Nationwide Wage Uniformity: Is It a Good Idea for the Postal Service? 5) 5-Day Delivery, What about 3-Day? Most of the blogs published in 2011 were written with the Postal Service’s financial condition as the backdrop. We tried to use Pushing the Envelope as a discussion forum to get feedback on new and unique ideas for insuring the Postal Service’s future including developing a comprehensive postal digital strategy, adding new mail products like carbon neutral delivery, and updating older non-postal products like money orders with electronic pre-paid cards. Whether or not these ideas become a reality, we hope to facilitate an open, honest discussion about their pros and cons. This year we also focused on helping our readers understand the core functions of the OIG with blogs about how our Office of Audit works and the ways that the OIG detects and combats contract fraud. Additionally, you, the Pushing the Envelope readers, helped the OIG detect waste, fraud, and abuse by posting 17 comments that were referred to our investigation hotline. This next year should be an important and memorable year for the Postal Service, and we plan to continue focusing on crucial postal policy issues as well as identifying fraud and waste. So, what topics would you like to see covered on the OIG blog in 2012? Are there any things you think we should change? Let us know in the comments section below. Most importantly, thanks for visiting us for the last three years and keep commenting!

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