Giving America a Voice

What do you want from your Postal Service? It’s a simple question, yet it is probably one that few citizens have pondered – even as our nation’s policymakers consider how best to reform the U.S. Postal Service. The voice of the American public has largely been absent from the debate about what role the Postal Service should play in meeting modern communications needs.

 

Learning from Lean Six Sigma

Lean Six Sigma is a method used in many large organizations to look for improvements in business efficiency and effectiveness. It relies on a team-based approach to focus on the customer, on removing waste, and on improving processes. The Postal Service and the Office of Inspector General are among the many companies and organizations that use Lean Six Sigma as a continuous improvement tool to try to get at the root of the problem rather than just solve the problems as they arise.

 

Mail Business, Real Estate Business, or Both?

In the late 1950s, McDonald’s executives discovered that being in the real estate business was more profitable than focusing solely on the food business. McDonald’s founder Ray Kroc had a business partner, Harry J. Sonneborn, who devised a plan to purchase or lease the land on which nearly all McDonald’s restaurants would be located. He then charged franchisees a monthly rental fee for the land, or a percentage of their sales, whichever was greater. The rest, as they say, is entrepreneurial history.

 

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    Hello I dropped off at my local post office a package aparently with no information, no lable or package slip inside. The package is an eBay transaction therefore the item is well describe and...
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    USPS is terrible. Since amazon decided to use them I now no longer receive anything that does not fit in my mailbox that is sent via the USPS. They clearly take no pride in their work. But what do...

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