Today’s topic in our week-long series on What America Wants from the Postal Service considers ways in which the Postal Service could generate revenue to sustain its operations. The Postal Service’s future financial health depends on its ability to generate revenue, as well as cut costs (yesterday’s blog topic). In the larger debate about reinventing the Postal Service’s business model, the topic of allowing the Postal Service to offer non-postal products and services frequently emerges.
More packages and fewer letters is the new normal for the U.S. Postal Service. Now it needs to adapt its delivery operations to this mail mix to protect service. Unfortunately, some customers are already feeling negative effects of this changing mail mix.
In Atlanta, customers complained...Read More